We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 877-332-0755 for assistance.

Dale, we&#39;re sorry to read about your disappointment with the Tomcat Rat Glue Trap with Eugenol and appreciate your feedback.<br /><br />If the boards get dust, dirt or debris on them, it can cause them to lose their stickiness. The boards need to be positioned where rodent activity is observed and placed so that the rodent cannot go around it or leap over it.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.

We&#39;re sorry to read about your disappointment with Tomcat Rat Glue Trap with Eugenol and appreciate your feedback.<br /><br />If possible, block passageways to force pests to walk over the glue trap.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.