Gloria, we are sorry to read about your disappointment with Tomcat Rat Glue Trap with Eugenol and appreciate your feedback.<br /><br />If the trap has gotten covered with dust and debris, it can lose it&#39;s stickiness. If the board is positioned where the rodent can walk around it or leap over it, you are less likely to catch the rodent. The trap needs to be positioned where rodent activity is seen, generally placed along walls.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee. If, for any reason, you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.

Hello Stacy. We are concerned to hear this. We would like the opportunity to gather some additional information and offer assistance. Please reach out to our Consumer Services team at 877-332-0755 for assistance.