We&#39;re sorry to read about your disappointment with Tomcat Rat Glue Trap with Eugenol and appreciate your feedback.<br /><br />The traps can fail if they&#39;re no longer sticky due to dust/debris or the pest does not walk across the glue trap to stick to it. <br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.

Hi Sue, we&#39;re sorry to read about your disappointment with Tomcat Rat Glue Trap and appreciate your feedback.<br /><br />Move the glue trap to a new location (i.e. along walls) where pests will most likely travel or cross over them. If possible, block passageways to force pests to walk over the glue trap.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.

We&#39;re sorry to read about your disappointment with Tomcat Rat Glue Trap with Eugenol and appreciate your feedback.<br /><br />I am sorry that Tomcat Rat Glue Trap with Eugenol did not control the pest as expected. Is the trap still sticky? Occasionally, the trap may become less sticky due to dust or debris. Pests must walk over the traps. You may want to try moving the traps to a new location, along walls, for example, where pest will be more likely to encounter them. If possible, block other passageways to force pests to walk over the glue traps.<br /><br />We want you to be confident in our products. For this reason, we offer a product guarantee. If for any reason you, the consumer, are not satisfied with the results after using this product, you are entitled to get your money back. Limitations apply. At your earliest convenience, please reach out to us at 877-332-0755 if we can further assist.