[This review was collected as part of a promotion.] Showed up with a door problem that was simple, but Samsung refused to fix. After waiting for three months, they changed the install date which caused a vacation to be rescheduled. Samsung does not compensate for poor planning on their part. Samsung then refused to help me on the phone or chat with the non-functional fridge. I have seven case numbers and chat transcripts to prove it. The fridge might be nice, but service/support is horrific.

[This review was collected as part of a promotion.] I absolutely love my Samsung Bespoke Family Hub refrigerator! The technology is amazing, and the features are ideal for my family’s everyday needs. The Family Hub makes it easy to stay organized, keep track of groceries, and even connect with our smart devices. The spacious design gives us plenty of room for everything, which is perfect for a large family. I also love the sleek, modern look—it adds such a stylish touch to our kitchen. Overall, it’s the perfect combination of innovation, functionality, and design. I couldn’t be happier with this purchase!

[This review was collected as part of a promotion.] I've been using the 23 cu. ft. Bespoke Counter Depth 4-Door French Door Refrigerator with AI Home in Charcoal Glass Top and Stainless Steel for about a month now, and I can confidently say it's been a game changer in my home. One of my favorite features is the AI technology that lets me see what's inside the fridge—complete with images—which is especially helpful when I’m meal planning or at the store. The exterior hub is another standout. My family loves being able to leave digital notes for each other, and the built-in recipe feature with video tutorials makes cooking more interactive and fun. It’s become a real centerpiece of our kitchen, not just for storage but for communication and convenience. Installation was easy, and the cooling performance has been excellent, especially the middle drawer which is perfect for deli meats and snacks. It adds a level of organization I didn’t realize I needed. The overall design is sleek and modern, and it’s really improved our daily routine—we're more connected, organized, and efficient. I truly don’t know how we managed without it. I would absolutely recommend this refrigerator to anyone looking to upgrade their kitchen with smart, stylish, and functional technology

[This review was collected as part of a promotion.] We received our Samsung fridge with the family ai hub about a month ago. I love the size of it and the ease of moving the happy to adjust to our needs. I also love the auto refill on the water pitcher. Most important i love that my wife loves it and is so excited to learn all the features.

OK, this was an impulse purchase. I am glad I did, because Samsung has a nice sale going on. The order process was easy - Selected the options I wanted, and I saw that it would be delivered the NEXT DAY! Once the order was placed, I got confirmation within 30 minutes and within a couple of hours I received text and email confirmation about my next day delivery window. The courier showed up before the window even started, by about 20 minutes. I was happy for this because I was excited and ready to receive it. Install process was easy - attach the water line and plug it in. After doing a basic setup of the Wi-Fi, there was an update waiting. It installed, and I was able to get on with the setup. I am technically inclined, so setup was a no-brainer. I already have a Samsung smartphone, so once I connected my account, a lot of settings were done in the background. The unit is beautiful, and is replacing a 16-year-old unit. the compressor and fans on this model are quiet. On my old unit, I hear a little fan noise, and when you opened the door you would hear more of this sound. In The Samsung unit, the fans are a whisper. It is important to make sure your unit is leveled properly, or else you will have issues with the doors opening as they should. tilted too far back, the doors won't open. Tilted too far forward, they open wildly. there is a balance. This is in the manual but wanted to also stress it here. The installers knew this and prepped the unit, so the doors open slowly and confidently. I am not a fan of Bixby (voice assistant) but I am on the fridge! Once I trained it to my voice, it handles my requests with no issue. With my voice, I can say "open the fridge" without saying "Hey Bixby" (this is a setting you can turn on and off). The Family Hub also has access to Alexa and I can use the fridge to do Alexa tasks. The power cool and power freeze were brilliant, because after taking about 45 minutes to remove the plastic saran wrap off the parts, it was after this that I put my items in. the fridge was at the operating temps I wanted in no time. The screen is beautiful, and the AI camera feature is cool. I need to take some time to see which items I want to keep track of so I can use this as efficiently as possible. For now, it's capturing everything I am doing - I am not even taking time to pause, so the camera can see - It's able to snap a photo as I move about. Once it does this, the AI screen opens, and you can add data to the item that it does not automatically recognize. I do plan to be more focused on making sure I have the item facing up, or framed properly, so the camera can get a proper photo. That's on me and not the fridge. The camera does a good job of making sure my image is not in the scene. The auto water pitcher feature is also nice. Being inside the door and not needed to open the door, this helps keep the fridge at a constant temp. The hub allows me to access my other Samsung items on the screen as well. This is really a fantastic device.

[This review was collected as part of a promotion.] This fridge has been a great upgrade to our kitchen. It has provided a modern yet slick design to our kitchen. The screen allows us to write notes on what is needed to be purchase and adding the calendar to the home screen allows us to keep our family informed with important dates. The home screen makes it easy to change the temperature on the different zones based on your needs/preferences. It also makes it easy to be reminded of when the filter needs to be changed. The different forms of getting filter water is another great thing about it and the two different types of ice cubes. The Flexzone allows us to either switch between using it for deli meats or can drinks based on our needs. The separations in the freezer allow us to separate our ice cream with frozen vegetables/meats. Overall, this fridge is an excellent upgrade and meets the different needs we need throughout the month.

[This review was collected as part of a promotion.] Talk about an upgrade! I had one of the original Family Hub refrigerators and have loved it for many years, but it was time to update appliances. This refrigerator is absolutely amazing! The Family Hub screen is massive and very easy to use. You can queue up a recipe on YouTube, manage your family's activities with the calendar, or even have the fridge suggest recipes based on the food you have on hand. The freezer took some extra time organizing since the ice is not available in the door, but there's still plenty of room. My kids love the option of full sized ice cubes or ice bites. The automatic touch to open doors are super convenient when your arms are full of grocery bags. I was a little concerned that my Great Dane would accidentally trigger the automatic door but so far no issues there. Most definitely a 10/10!

[This review was collected as part of a promotion.] The Samsung bespoke refrigerator is one of the best refrigerators I have ever owned. The best part about it is it has a large screen to watch TV or to do anything that you would do on your phone or computer. It’s really awesome that it has a camera so anytime that I take things out of the fridge. It reminds me that I need to put it back or re-purchase it making it easy to know what I have on hand. It makes two different kinds of ice, which is awesome and the ice trays are always full. It also has a really cool drink station inside the fridge. You don’t get the water leaking out the front with the water dispenser inside so it makes it always look clean and sleek. I love the drawers of the fridge because they store a lot of food. To me this would be a top choice for any family looking to purchase a new refrigerator.

[This review was collected as part of a promotion.] Fridge Review This New Samsung Bespoke Refrigerator with Family Hub is an absolute MONSTER! Enormous isn’t the right word, but it’s all in mostly positive ways! The amount of space provided in the fridge and freezer is fully maximized by removing the ice section from the main refrigerator. The beverage center is completely built into one of the door panels which allows for easy access to the door shelves, but also protects the water dispenser by placing it behind the door. This fridge also has a built in pitcher right next to the door that will fill up on its own. It is only large enough to fill a few glasses, but the smaller than a gallon size men’s my son can grab it on his own without any need for assistance or concerns for how he’ll handle it. The family hub though is the real star of this model! It’s fully replaced other kitchen devices, Alexa’s, and iPads in my kitchen. It keeps track of the fridges contents, with pictures. It has space for notes to be left from my son, which he loves! It has a section that will compile recipes based on what ingredients I have in the fridge already, and that’s all before you consider access to YouTube, sports scores, weather, my daily calendar, and so many other apps. Some younger family members recently came over and discovered a rubix cube game. Overall I highly recommend this unit if you are looking for a significant space upgrade in terms of size, with all the tech perks. My knees also love that the freezer is on the bottom, but both levels can be viewed from above! Who knew the coolest thing I’d own would be my refrigerator.

[This review was collected as part of a promotion.] One of the best Refrigerators I have ever seen that is at a very competitive price. It's a piece of art 🎨 in your kitchen with many AI aided functions ! You are upping the game SAMSUNG ! way to go .