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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.6 out of 5 stars
stars264 ratings264 reviews
  1. 5 stars79% (208)
  2. 4 stars14% (36)
  3. 3 stars0% (1)
  4. 2 stars1% (3)
  5. 1 star6% (16)

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Showing 1-10 of 264 reviews
May 1, 2026
JJ88
5 out of 5 stars review

State of the art refrigerator

[This review was collected as part of a promotion.] This refrigerator has great capacity and the connectivity was simple and easy to set up . The visibility into the refrigerator works perfectly and scans everything that I put in . I couldn't ask for a better refrigerator!

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
May 2, 2026
DavidAtlGA
5 out of 5 stars review

The features we love

[This review was collected as part of a promotion.] The Beverage Center and Family Hub have become must haves for us. This is our 3rd Samsung fridge in 3 homes, we even replaced the 1 year old fridge that came with our last home purchase. And the fridges get better with each one; the Family Hub is larger, AI. Capabilities have grown and the auto open door feature is new. The capacity is as expected and well laid out and Smartthings helps keep an eye on power usage.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Apr 30, 2026
evolutionofjoy
5 out of 5 stars review

Beautiful, Smart, and Perfect for a Busy Family

[This review was collected as part of a promotion.] I absolutely love this refrigerator. We use so many of the features through the app, and the connectivity makes everyday life easier. I love that it’s customizable and fits our style perfectly. There’s plenty of space, and the organization makes everything easy to find. The fresh water feature is great, and the filter lasts a long time. My whole family uses it daily, and we all love it. It’s functional, modern, and honestly one of the best upgrades we’ve made in our home.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Apr 14, 2026
Hemanth
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Product is really good till now and was very much useful and good fit for our needs. It really does its job. All we need to efficiently use embedded AI to efficiently use the refrigerator. It is one of the best model we had till now.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Apr 26, 2026
Love
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Love the mini ice cube maker and size,Great warnings and notification,Images of the doors in the app are a nice touch when shopping and not home,Easy changing of the drawer temp and how quick it gets to the requested temps, taking pictures and adding to the shopping list is a plus. Finding things in the refrigerator is quick and easy

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Apr 15, 2026
Cass25
5 out of 5 stars review

High-quality features!

[This review was collected as part of a promotion.] The Samsung Bespoke Refrigerator is a smart fridge that uses AI to make it better than regular ones. It learns how you use it so you can fit more food inside. You can connect it to your smart home, which lets you check and control it from your phone, get alerts, and manage your grocery list. It also saves energy by changing how cold it is based on your habits, helping keep your food fresh. Inside, it has cameras and screens so you can see what's there without opening the door. All these features make it easier and more efficient to use.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Apr 18, 2026
Sebeutaw
5 out of 5 stars review

Fridge makes you like Samsung appliances

[This review was collected as part of a promotion.] Produce stays fresh longer. Love the French door design. Use to access water and drink door. The convertible fridge/freezer is awesome. We use it as both options depending on needs. Easy to find things in fridge. Stuff fits. Love the ability to turn the ice on or off with app and alerts if the fridge door isn’t closed on app.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Apr 15, 2026
AbueTwins
4 out of 5 stars review

A large screen and to many features to list

[This review was collected as part of a promotion.] It’s been 6 months now since I purchased this very nice looking refrigerator and so far so good. The only issues I have is the ice maker makes a big chunk of ice on the bite size side and the left side door rattles when you shut it.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
May 5, 2026
FamOf4
4 out of 5 stars review

Stunning Fridge

[This review was collected as part of a promotion.] ove it. It’s absolutely beautiful—very sleek, modern, and feels high-end. It instantly elevated the look of our kitchen, and the capacity is incredible. We can fit so much inside, which has been a huge upgrade for our family. That said, there are a few things worth noting. The ice drawer is quite stiff and can be difficult to open and close, which is a bit frustrating for something we use often. The AI screen also isn’t the most intuitive. I consider myself pretty tech-savvy, but it definitely comes with a learning curve, especially when trying to understand features like the in-and-out food list. Another downside is that the exterior shows fingerprints very easily and seems prone to scratching, so it requires more upkeep to keep it looking as pristine as it did on day one. Even with those drawbacks, it’s a stunning fridge with amazing capacity and features, and we’re really happy with it overall. With a few small improvements, it would easily be a 5-star appliance.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Apr 22, 2026
Honestopinion
3 out of 5 stars review

Needs work

[This review was collected as part of a promotion.] If you don’t have a Samsung account you basically can’t use any of the apps on the fridge. I’ve created an account but have limited access to anything since I don’t have a Samsung phone. The WiFi disconnects all the time. I’ve already called once for this issue and still continues to disconnect.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
reply from Samsung

Hi Honestopinion, your perspective has been heard and carefully noted. We remain hopeful and attentive as this feedback helps shape how we continue to improve. To help support a smooth Wi‑Fi connection, restarting your router and modem can help refresh the network. Placing the router within a reasonable distance and minimizing physical obstructions may also improve signal strength. Ensuring your router is using the latest firmware can help with compatibility, and if available, connecting to a 2.4 GHz network may provide wider coverage. You can also try turning Wi‑Fi off and back on from the device before reconnecting to help establish a stable connection. If you need any additional support, feel free to reach out through any of the contact options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When reaching out, please have your reference number (1152408920) available, as this will allow us to assist you more efficiently. Thank you again for sharing your experience. Samsung truly values your business. Glaiza Samsung Care