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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.6 out of 5 stars
stars356 ratings356 reviews
  1. 5 stars81% (287)
  2. 4 stars13% (46)
  3. 3 stars0% (1)
  4. 2 stars1% (3)
  5. 1 star5% (19)

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Showing 1-10 of 356 reviews
May 18, 2026
Knappskii
5 out of 5 stars review

Great system

[This review was collected as part of a promotion.] The interface of this refrigerator has been great allows us to see what we have in it from the store also shows us when we take stuff out what they took out ( great with kids ) plus the perk of having the ability to play music while you do the dishes without having to pair your phone or other devices

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
May 26, 2026
Nahi
5 out of 5 stars review

Amazing Brand.

[This review was collected as part of a promotion.] “I couldn’t be happier with my Samsung RF90F298AECE fridge! It’s a sleek, modern design that really elevates my kitchen. The storage is fantastic—I love the flexible shelving and the large capacity. The cooling is super consistent, and the ice maker is a total game changer. If you’re looking for a premium fridge that balances style and performance,

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
May 23, 2026
John
5 out of 5 stars review

Great refrigerator

[This review was collected as part of a promotion.] Very beautiful refrigerator with ample amount of space. Love that it connects to the internet and has countless features. The camera inside and AI to keep track of groceries is awesome. It is easy to find what you are looking for when opening doors either on top or bottom. Also has the AI power management that you can turn on and will save you money and extend the life of the refrigerator.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
May 22, 2026
Ticia
5 out of 5 stars review

Great features so far!

[This review was collected as part of a promotion.] We just got the refrigerator, but so far, so good. It's really nice to look at and the features are good. The only negatives so far are the manual doesn't give enough info, so there's lots of trial and error, and it doesn't work with certain apps like Blink. Other than that, it seems to be a good product. If anything changes, I will update this review.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Jun 3, 2026
Steve
5 out of 5 stars review

Great features, and saves money

[This review was collected as part of a promotion.] The huge touch screen drops your jaw. We display quite a few of our photos on ours, and it's easy to write each other a note on it. The biggest thing I've noticed is the temperature is very precise, and you'll notice the difference of how long your fruits and vegetables last.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Jun 2, 2026
recluse
5 out of 5 stars review

Overall, it has everything you could want.

[This review was collected as part of a promotion.] The refrigerator is wonderful. If you can fit a full size one. I would recommend it over the countertop. It is limited on space. I enjoy it nonetheless. It keeps food fresh. Drinks cold. The beverage center is my favorite part. I load it with some sodas. I don’t think bottles fit unless you adjust the shelves. Haven’t tried. The indoor pitcher is wonderful. The push to fill isn’t cold enough for me, but the pitcher makes up for it. The smart screen is helpful. Bixby is useful for timers while cooking. I like that I have options to follow recipes it finds on the internet. I can control smart house devices. The freezer has enough space and keeps items frozen well. The small ice and large ice is also another feature I enjoy. I think it also saves a lot of money on energy compared to my last refrigerator. I use the drawer for deli meats and cheese. Just things for sandwiches so I don’t have to get into the actual refrigerator. Overall I enjoy the refrigerator. It’s much smaller than my last refrigerator, but for a counter depth it has more space than I expected. I would recommend it.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
May 13, 2026
Patty
5 out of 5 stars review

Kitchen Refrigerator

[This review was collected as part of a promotion.] Great in capacity the efficiency is perfect but the Interface looks great. The visibility looks good too I love the style and fit but most of all I like the memories is shows. It’s a wonderful choice to make

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Jun 3, 2026
CashmereMo
5 out of 5 stars review

Classy and beautiful

[This review was collected as part of a promotion.] This refrigerator is so beautiful and top of the line quality that enhances the beauty of the kitchen. The WiFi and screen apps are great. It’s so spacious and organized. It’s very efficient and effective. It’s so pretty visually and a classy enhancement. Large freezer and cooling drawer that’s also useful that keeps food items that can stay room temperature fresh.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
May 22, 2026
Pily
5 out of 5 stars review

Great investment

[This review was collected as part of a promotion.] I am absolutely delighted with my Samsung Bespoke refrigerator. It not only adds a modern and elegant touch to my kitchen, but its performance is impeccable. The interior space is very well distributed, and everything stays at the perfect temperature. What I love most is the ability to customize it; you really feel like you have an appliance made to your measure. I recommend it 100%, an excellent investment for your home!

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
May 29, 2026
Justme
1 out of 5 stars review

Samsung Bespoke 29 cu. ft. 4 Door French Door Refr

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected. Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly. Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old. I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer’s performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food. Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation. It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update. Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
reply from Samsung

Hi Justme, It’s important for a fridge to perform consistently, as it’s essential in everyday use, especially when it comes to keeping your food properly stored. We also recognize your experience from the initial ordering and refund process to the recent software update. This can sometimes be related to settings or other conditions that affect cooling. Checking the temperature, door sealing, and space around stored items can help improve overall operation. The link below includes tips to help maintain consistent cooling. You can check the section that matches your experience and follow the step‑by‑step guidance provided: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ If you need further assistance, you can connect with us through any of the options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152568513 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care