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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.6 out of 5 stars
stars264 ratings264 reviews
  1. 5 stars79% (208)
  2. 4 stars14% (36)
  3. 3 stars0% (1)
  4. 2 stars1% (3)
  5. 1 star6% (16)

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Showing 201-210 of 264 reviews
Sep 25, 2025
Frustrated
1 out of 5 stars review

not worth the price!

We love the look and functionality of your Bespoke refrigerator, however, within the first year the ice maker broke. Now it appears there is something wrong with the compressor (just three years old). The problem is there are no available repair techs in our area even though we live in a larger metropolitan area.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
reply from SEA Care

Good day, We understand the importance of a working refrigerator in your home. Let us help you. Please refer to the resources below for solutions to your concerns with your fridge. Please click on the links and hyperlinks, and watch the instructional video (if available) for helpful tips. Samsung ice maker is not working (Please choose what issue you are having with your ice maker): https://www.samsung.com/us/support/troubleshoot/TSG10002387/ Should you ever need more assistance, please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with the reference number, 1150835442, to help our team locate your information when you message us. Have a great day. -John

Oct 23, 2025
H Town Homey
5 out of 5 stars review

Form and function

[This review was collected as part of a promotion.] We really weren’t looking for a fridge with the AI functionality, but the more we learned the more we wanted it. The inside camera helps us keep track of what we’re running low on or what is expiring. It is a beautiful design and addition to our kitchen!

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Jan 12, 2026
JRLondon
5 out of 5 stars review

Integrated Appliance for the Kitchen

[This review was collected as part of a promotion.] The Bespoke fridge is an excellent product. Its use of technology is innovative especially with its auto door opening sensors. Using camera to see what's inside allows for the door to be opened less. With the integrated network connectivity to the internet, it makes the appliance more usable in the kitchen. The roominess of the inside allows for a large amount of Items to be stored inside plus with the deli draw that gives additional storage.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Oct 10, 2025
Mags
5 out of 5 stars review

Bespoke French door. Awesome Space!

[This review was collected as part of a promotion.] Beautiful design, sleek, modern, and perfectly matched with our stainless steel KitchenAid appliances. We chose this refrigerator for its size and functionality, especially the separate drawer that makes it easy to grab our favorite snacks. I also love the side screen feature, which lets us view our calendar and leave notes for each other. The only downside: fingerprints!

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Dec 10, 2025
EllikB
5 out of 5 stars review

Stainless steel and glass.

[This review was collected as part of a promotion.] Best looking fridge on the market. Upgradable software with nearly limitless features. Makes nearly 10 lbs of ice and prepares the flex zone for wine. This is a power house of a fridge with large capacity.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
Sep 24, 2025
DonewithSamsung
1 out of 5 stars review

Samsung is piloting Displaying ads on Refrigerator

Samsung is running a pilot program to display ads on smart refrigerators with display screens. Imagine buying an appliance and it shows you commercials to *enhance the experience* Also see below for a reddit link. It will also outline experiences consumers have had with support. https://www.reddit.com/r/technology/comments/1nnj6bb/comment/nfkyvwk/

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
reply from Samsung Care

Greetings, We understand your disappointment with the ads being displayed on your refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150839594) to help our team pull up your information when you message us. Thank you. -Ricardo

Sep 17, 2025
Ben Buider
1 out of 5 stars review

Keep away from Samsung.

Purchased in January 2025 for my new house under construction. Connected the refrigerator in June and next day it leaked and did a lot of damage. Called Samsung for repair and 3 months passed and still waiting for Samsung warranty fix my refrigerator.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
reply from Samsung Care

Hi Ben, I can't imagine what you are going through right now with your refrigerator. Let us help. Please feel free to reach us via the options below, as we look forward to assisting you in setting up service for your refrigerator. 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number (1150761888) to help our team pull up your information when you message us. Thank you. -Ricardo

Jan 12, 2026
TheresaSM
4 out of 5 stars review

Stops people in their tracks

[This review was collected as part of a promotion.] I love the inside layout of this fridge. It’s extremely well designed. The water pitcher is such a useful feature. It would be a full 5 stars if the AI/screen worked a little better. Right now the UI is a bit clunky — but the great thing is this can be updated continuously. I’d buy this fridge again — and I talk about it more than I care to admit.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
May 10, 2026
Balerion
5 out of 5 stars review

Great technology

[This review was collected as part of a promotion.] Technology is great. The screen is super useful when using recipes.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387
May 9, 2026
Ramesh
4 out of 5 stars review

Great features!

[This review was collected as part of a promotion.] The refrigerator has ample capacity. The screen outside is very helpful.

Review from Samsung US
Helpful?470BPLVTEU1I15498910387