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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
4.5 out of 5 stars
stars
2,526 ratings897 reviews
  1. 5 stars76% (1,915)
  2. 4 stars12% (314)
  3. 3 stars5% (117)
  4. 2 stars2% (61)
  5. 1 star5% (119)

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Showing 41-50 of 897 reviews
Apr 5, 2023
Reviewer name: moto
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Why pay more?

Better fit & feel than the Walmart Assurance brand, but still room for improvement. Like them better than Depends & much cheaper. Pay attention to size, bought small/medium size for 32-33 in. waist, large would have been way too bulky & uncomfortable.

Helpful?6B08GMGCUQPT15496411032
Aug 22, 2023
Reviewer name: Cheapskate10
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Mixed feelings on this

I usually have no problems with Member's Mark brand so I chose this as a less expensive version of Depends. Although I like the fact that it's also a slim product, the fact that the sealing method is causing a lot of unwanted extra sealing on the underwear itself is driving me crazy besides wasting time. Sometimes they open easily and sometimes you actually rip into the fabric trying to separate. The extra seals are sometimes near the top and sometimes further down ripping the main section. Based on reviews of others, this is obviously not a one-time problem with this batch. Please fix it. The only other thing I will add is the lumping the sizes. Although I'm sure this is a cost-saving move, I really prefer that Depends provides the most appropriate option to size.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Afternoon, thank you for your feedback. Providing our customers with a high quality product is very important to us. So sorry you had this recent experience. We would like to find out more information if you still have the product available. Please call us at 888-301-0332 at your convenience.

Dec 11, 2021
Reviewer name: Jamie
1 out of 5 stars
1 out of 5 stars review

Member's Mark Total Protection???

The "new & improved total protection" is a lie. My father can barely squeeze into the L/XL diapers. What are you going to do about it? Reading the other reviews, I see my father is far from the only one that has a problem. Again, what are you going to do to fix the problem. Offering people a refund still doesn't protect the wears from soaking themselves or allow a comfortable fit that doesn't chafe the aged skin.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Hi Jamie! We appreciate you contacting us. We’re disappointed to hear that your dad's recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Sep 29, 2022
Reviewer name: Rach1025
1 out of 5 stars
1 out of 5 stars review

Not as good as they used to be

We bought these before they changed them with the "new and improved sizing". The new sizing is too tight and because it doesn't fit right, doesn't reach his waistline. it is very difficult for my father to take on and off. It used to be a very comfortable undergarment. He is a slight build so his size is not the problem. Need to change back to the way they used to fit.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Sep 8, 2023
Reviewer name: Unknown
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

L/XL not a true fit

I rated a three due to the fact that XL is to small. If the package reads L/XL this will not fit someone who wears XL. I purchased XL other brands and they fit perfectly for my father. Other than them not fitting this is a great product no leakage. I also purchased XXL for my father but they were too big. I wish they would offer XL.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Aug 23, 2022
Reviewer name: HarryToes1949
5 out of 5 stars
5 out of 5 stars review

Great Product for Incontinence

I was somewhat distressed when the size of the S/M suddenly got smaller, but over time I have found it does not really matter. My wife told me early on that it is not the size of the waist that is important in diapers, it is the size of the leg holes! I have really skinny legs and the S/M fits my upper legs thighs just right so I don't leak around the openings.

Helpful?6B08GMGCUQPT15496411032
Aug 10, 2021
Reviewer name: Bad Underwear
1 out of 5 stars
1 out of 5 stars review

Maximum Absorbency Men's Underwear

I bought these new Mens Maximum Absorbency Underwear and when I tried on the first pair I couldn't hardly get them on (L/XL). I only weigh 185 lbs and I have a 40" waist but these new underwear do not fit like the old ones did. They are very tight and I returned them to Sams Club. Guess I have to buy then from another manufacturer.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Aug 29, 2021
Reviewer name: Les
2 out of 5 stars
2 out of 5 stars review

sizing is way off!

I used to get the item # 980281142 underwear diapers in L/XL fit great worked well comfortable! But I guess they cost too much or didn't sell enough, any way the new ones are alot smaller, I'm a 40 waist, but the l/xl now is very tight. Can't imagine how someone lager then me could ever wear these. Bring back the older style Please!

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning Les. We are sorry to hear about your experience with the fit. We promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Sep 19, 2021
Reviewer name: Anonymous
1 out of 5 stars
1 out of 5 stars review

you ruined a great product

don't now whose idea it was to change a good thing but whoever is responsible should be looking for a job. the new members mark mens disposable underwear SUCK. flimsy, don't fit the same, cheaper quality. CHEAPER to sams probably but a LOSER to your customers. You guys need an advisory board tokeep you from making more bad choices. BRING back the peoples choice.

Helpful?6B08GMGCUQPT15496411032
reply from Consumer Relations

Good Morning! We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Aug 26, 2021
Reviewer name: Jim
1 out of 5 stars
1 out of 5 stars review

Adult diaper change

I’m agreeing with the men and women who have been reviewing this product. They cut me in half. I’m fairly sure this is a cost savings for your company or the change wouldn’t have occurred. You folks need to listen to your customers when so many are complaining about the same product. Unless you don’t care, which is probably why.

Helpful?6B08GMGCUQPT15496411032