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Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.7 out of 5 stars
stars
586 ratings586 reviews
  1. 5 stars81% (472)
  2. 4 stars13% (79)
  3. 3 stars1% (8)
  4. 2 stars1% (4)
  5. 1 star4% (23)

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Showing 121-130 of 586 reviews
Apr 2, 2026
virarfast
2 out of 5 stars review

Great features, bad quality, worse service

The product failed in 6 months. Took a week to repair. The repair made it worse, and all my fridge stuff got frozen. Been waiting for a week now for someone to come in an repair this. Samsung, get your act together. Just good looking products are not enough.

Review from Samsung US
Helpful?58YIRRO97UR415492268533
reply from Samsung

Hi virarfast, thanks for sharing your thoughts on the Samsung refrigerator and for highlighting some of the features that stood out to you. For the most up‑to‑date information on your service request, our support channels are the best way for the team to review your case and share the next steps. Feel free to connect with us through the channels below: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) For your records, your Samsung reference number is 1152337361. Samsung appreciates your business. Khristine Samsung Care

Apr 15, 2026
Cass25
5 out of 5 stars review

High-quality features!

[This review was collected as part of a promotion.] The Samsung Bespoke Refrigerator is a smart fridge that uses AI to make it better than regular ones. It learns how you use it so you can fit more food inside. You can connect it to your smart home, which lets you check and control it from your phone, get alerts, and manage your grocery list. It also saves energy by changing how cold it is based on your habits, helping keep your food fresh. Inside, it has cameras and screens so you can see what's there without opening the door. All these features make it easier and more efficient to use.

Review from Samsung US
Helpful?58YIRRO97UR415492268533
Apr 14, 2026
Jessica
5 out of 5 stars review

Looks great in your kitchen

[This review was collected as part of a promotion.] This refrigerator is absolutely perfect. Nice appliances are so satisfying to me, and this Samsung delivers. It's spacious and customizable. It's easy to keep clean and looks like new with a simple wipe down. It's very easy to setup, user friendly, and connects to my phone. I like that I can check if the doors are closed because I have little ones who often don't close the doors properly. We have had a few power outages and I'm always impressed how quickly it returns to its normal temperature.

Review from Samsung US
Helpful?58YIRRO97UR415492268533
Apr 22, 2026
Annie10
5 out of 5 stars review

Love!

[This review was collected as part of a promotion.] I love all of the features included on the fridge. With children in the house I love that I get alerts on my phone that the temp has increased when they leave it slightly open. The auto open door is nice when your hands are full!

Review from Samsung US
Helpful?58YIRRO97UR415492268533
Apr 14, 2026
Marked4Words
5 out of 5 stars review

Excellent Refrigerator

[This review was collected as part of a promotion.] This is an amazing fridge! The capacity is extremely large with multiple shelves and drawers. The cooling from initial installation was fast and efficient. I am confident that my food will be preserved and kept fresh! It was easy to establish connectivity to my home network and get all the latest updates. The unique characteristics of this makes it not only packed full of features, but the large screen has awesome visibility! I'm definitely satisfied with my purchase and and would gladly buy it again!

Review from Samsung US
Helpful?58YIRRO97UR415492268533
Apr 14, 2026
Hemanth
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Product is really good till now and was very much useful and good fit for our needs. It really does its job. All we need to efficiently use embedded AI to efficiently use the refrigerator. It is one of the best model we had till now.

Review from Samsung US
Helpful?58YIRRO97UR415492268533
May 13, 2026
Patty
5 out of 5 stars review

Kitchen Refrigerator

[This review was collected as part of a promotion.] Great in capacity the efficiency is perfect but the Interface looks great. The visibility looks good too I love the style and fit but most of all I like the memories is shows. It's a wonderful choice to make

Review from Samsung US
Helpful?58YIRRO97UR415492268533
May 13, 2026
Lynndo
5 out of 5 stars review

Fantastic features

[This review was collected as part of a promotion.] This product is exceptional. I love the space in the inside the Interface that you can use to get on the web look up your emails whatever it is beautiful Efficiency of it Which maintain a proper cooling of your free refrigerator and the visibility of looking and seen what you need without actually opening up your refrigerator. Connectivity with your phone and your ring bell is fantastic. And it has a large capacity for your freezer as well as the refrigerator.What a beautiful equipment to have in your kitchen.

Review from Samsung US
Helpful?58YIRRO97UR415492268533
Apr 22, 2026
Honestopinion
3 out of 5 stars review

Needs work

[This review was collected as part of a promotion.] If you don’t have a Samsung account you basically can’t use any of the apps on the fridge. I’ve created an account but have limited access to anything since I don’t have a Samsung phone. The WiFi disconnects all the time. I’ve already called once for this issue and still continues to disconnect.

Review from Samsung US
Helpful?58YIRRO97UR415492268533
reply from Samsung

Hi Honestopinion, your perspective has been heard and carefully noted. We remain hopeful and attentive as this feedback helps shape how we continue to improve. To help support a smooth Wi‑Fi connection, restarting your router and modem can help refresh the network. Placing the router within a reasonable distance and minimizing physical obstructions may also improve signal strength. Ensuring your router is using the latest firmware can help with compatibility, and if available, connecting to a 2.4 GHz network may provide wider coverage. You can also try turning Wi‑Fi off and back on from the device before reconnecting to help establish a stable connection. If you need any additional support, feel free to reach out through any of the contact options below: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) When reaching out, please have your reference number (1152408920) available, as this will allow us to assist you more efficiently. Thank you again for sharing your experience. Samsung truly values your business. Glaiza Samsung Care

Apr 14, 2026
Drets
1 out of 5 stars review

Two Thumbs down

Why did they update the fridge and force us to have the news scrolling on the screen. I regret getting this fridge. My kids read the headlines and now I have to keep the screen to pointless art just to turn off that feature. Oh and you do not get the option to select the news sources. 0/5 stars if I could.

Review from Samsung US
Helpful?58YIRRO97UR415492268533
reply from Samsung

Hi Drets, Thanks for sharing your thoughts about your Samsung refrigerator and how the screen features are working for you. On Family Hub models, certain screen content such as news or rotating cover screen items can appear after a software update. These features are designed to provide optional information, but we understand that not every household prefers this type of content displayed. The good news is that the cover screen content can be adjusted so the display better fits your preferences, including turning off news or changing the screen to artwork or photos. You can explore the full guide here: https://www.samsung.com/us/support/answer/ANS10007562/ Please keep this reference number for your records: 1152381278. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) We appreciate hearing from you, and Samsung truly values your business. Christian Samsung Care