Hi there, We hear your honest feedback and understand your overall experience with your Bespoke AI All-in-One Vented Combo. We’d like to connect with you directly to learn more about your unit and explore available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152607806 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Hello Trey, We appreciate you bringing this to us, it helps guide how we can best support you. Load size, fabric type, and cycle use can all play a part in how clothes come out after washing and drying. This guide provides steps to help reduce tangling and wrinkling during laundry cycles. https://www.samsung.com/us/support/troubleshooting/TSG01218323/ You can also visit these resources for help with product registration and warranty coverage: https://www.samsung.com/us/support/register-product/ https://www.samsung.com/us/support/warranty/ Samsung truly values your business. Pope Samsung Care