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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,629 ratings1,629 reviews
  1. 5 stars81% (1,324)
  2. 4 stars13% (213)
  3. 3 stars3% (41)
  4. 2 stars1% (15)
  5. 1 star2% (36)

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Showing 471-480 of 1,629 reviews
May 31, 2026
Reviewer name: Lilmoore86
3 out of 5 stars
3 out of 5 stars review

Works great but very wobbly

[This review was collected as part of a promotion.] I bought this product with the pedestal. From day one, even after having a professional come out and level it for me, it has been unstable. Thrashing around violently to the point I need to have someone come out and readjust again. That is the worse of the system. My only other complaint would be cleaning it so much. I have huskies and dog fur is a daily thing. This product doesn't work well with dog fur. You will be cleaning your system weekly. On the plus side, I can throw in my laundry and forget about it. Once it is complete it buzzes my phone. It gives me time to throw in dryer sheets if I choose to or be lazy and let it soldier on. A normal load finish relatively fast too. From wash to dry you can expect it to be done in 120 minutes. Oh and it is dry. Next feature I love, never having to continuously put in detergent. The automated dispenser for detergent and softener is almost forgettable but your system will let you know when you need to fill it up. The system tells you everything you need to know: when to clean it, what is wrong with and how to fix it, and much more. Truly a work of art to build upon.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
reply from Samsung

Hi Lilmoore86, Having a washer that takes on tough stains, handles big loads, and adds helpful smart features makes a real difference day to day, and smooth, steady performance during each cycle is just as important. Vibration can happen if the washer isn’t balanced, the load is uneven, or the floor needs adjustment. Making sure it’s on a level surface and distributing the load evenly can help keep it stable. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10007111/ Please keep this reference number for your records: 1152570467. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1-800-726-7864 (1-800-SAMSUNG) Samsung truly values your business. Christian Samsung Care

Jun 9, 2026
Reviewer name: Nicole
5 out of 5 stars
5 out of 5 stars review

Amazing stuff

[This review was collected as part of a promotion.] I love this product so much. I never realize how important it was to have a good washer and dryer until I actually took the time to find these and purchase these seats in their great home investment.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Mar 15, 2026
Reviewer name: Trying to like samsung
1 out of 5 stars
1 out of 5 stars review

No dewrinkle mode! No reason not to!

No dewrinkle or steam dewrinkle? Im going to keep this as one stars until they update this. That's a feature that was on my dryers from a decade ago. I have the vented combo and even it doesn't? I can understand the ventless more but that a shame. Also the way that the vent hole is at the top allows for way more hair to get trapped in the drum instead of ejected to the vent filter.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
reply from Samsung

"Hello Trying to like Samsung, we acknowledge the time you took to share your review of your Samsung washer dryer combo. Your feedback plays an important role in informing us about our continued improvements to our products and the customer experience. Please keep this reference number for your records: 1152279236. We appreciate hearing from you and truly value your business. Rachel Samsung Care "

May 22, 2026
Reviewer name: Dylan ng
5 out of 5 stars
5 out of 5 stars review

Best purchase ive made

Ive had this washer/dryer for close to a year now and still love it. It saves me time needing to move clothes after the wash cycle and the clothes are dry when its done. I also love that the door auto opens when done completly removing any mildew smells. We love how easy it is to maintain and the fact we can go down when its done and clothes are washed and dry

Review from Samsung Canada
Helpful?1Z04TZZPAX0815491718724
Apr 4, 2026
Reviewer name: Frostbite1319
5 out of 5 stars
5 out of 5 stars review

Great Features!

[This review was collected as part of a promotion.] This thing is AWESOME! Love that I don't have to switch loads, and that the door opens itself when it's done. Although it might really, really suck if it breaks because I imagine that's not a cheap nor easy fix, but thats a problem for another day. When it's working as intended it saves you quite a bit of time. Oh and having the soap auto dispense is a great touch too!

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Jun 7, 2026
Reviewer name: Ellimac
5 out of 5 stars
5 out of 5 stars review

Modern technology

[This review was collected as part of a promotion.] I decided on the ventless combo from Samsung, after much research. I originally had separate appliances. I wanted to try the combo to free up space in my laundry room. It's very efficient , I love the prefilled dispensers, The app is handy when I have delicates that I want to air dry. I choose vented since I have a vent, so the hot air can be released outside . Overall I'm happy with my purchase. I ordered the pedestal for storage also .

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Jun 2, 2026
Reviewer name: Sahtim
5 out of 5 stars
5 out of 5 stars review

Great Combo!

[This review was collected as part of a promotion.] Love the machine!! It has been very simple to use and walks you through each new step that you use on the screen with step by step instructions. Love that it sends alerts to your phone when the cycles are done and makes laundry super simple even for teenagers who forget switch loads in between. Cycles aren't too bad either, may take a little longer but definitely worth it.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Jun 4, 2026
Reviewer name: SamsungAlltheWay
5 out of 5 stars
5 out of 5 stars review

Excellent combo washer with practical AI features

[This review was collected as part of a promotion.] Edcellent machines and with 2 young kids and active lifestyle (sports and biking) we use the laundry every other day, with practical AI features like auto sense and fast wash its a breeze and it adjusts well to the type of garments put in the machine. It can sense the load and adjust the cycle accordingly.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
May 31, 2026
Reviewer name: QueQue
5 out of 5 stars
5 out of 5 stars review

Great Features

[This review was collected as part of a promotion.] Love the combo. It have a lot of great features. And not so great features. Love that I can control from my phone. But hate you have to keep turning on everytime. Love the fast washing. But hate the spin cycle shakes the whole house. It's big enough to wash a king size bedding. Each feature is something to love or fight. But overall great product

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
Mar 3, 2026
Reviewer name: GSRMSR
1 out of 5 stars
1 out of 5 stars review

Save your money, read reviews, do not purchase!

I was so hopeful about this purchase. What a space saver. We are barely a year out from purchase, and it is a disaster. This appliance requires so much maintenance; it is truly mind boggling. If you do a lot of laundry, if you have pets, 10/10 do not recommend this machine. After a year, I am required to clean out the filter every two weeks. I am not sure why as I clean the lint filter daily. There is a tube that is supposed to drain the water to a "bowl" or "bucket". That is false, it spills all over the floor. Sadly, I am stuck with this machine for the foreseeable future. Besides the maintenance, this machine dries clothes terribly. Once upon a time you threw pants in the dryer to get the wrinkles out, not with this one! It barely dries, taking more then one cycle. It truly is a huge mistake to purchase. Save your money.

Review from Samsung US
Helpful?1Z04TZZPAX0815491718724
reply from Samsung

Hi GSRMSR, We appreciate the detailed insights you shared about your laundry routine, and we value the information you provided regarding its performance. Your Samsung Bespoke AI Laundry Combo keeps clothes clean and fresh, and regular maintenance helps the appliance stay in great condition. The video link below shows you how to clean key parts, including the filters. • https://www.youtube.com/watch?v=T5En60U_Uao If issue persists, don’t hesitate to contact us via: • Facebook Messenger: https://m.me/samsungsupport • X: https://x.com/i/flow/login?redirect_after_login=%2Fmessages%2Fcompose%3Frecipient_id%3D18768513 • Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us • Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We kindly ask that you provide this reference number (1152210620) when you reach out to us, so our team can quickly retrieve your information. Thank you for your feedback. Christian Samsung Care