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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars
1,259 ratings1,259 reviews
  1. 5 stars81% (1,022)
  2. 4 stars13% (161)
  3. 3 stars3% (34)
  4. 2 stars1% (12)
  5. 1 star2% (30)

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Showing 361-370 of 1,259 reviews
Dec 22, 2025
Lorena
5 out of 5 stars review

Get space at home!

[This review was collected as part of a promotion.] I was dreaming with this appliance for a couple years. It is an amazing appliance, super quiet and will my kids help me with laundry :). The black color is modern and timeless. It dries the cloths leaving it fresh. I can clean my king size comforter with not issue.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Mar 3, 2026
GSRMSR
1 out of 5 stars review

Save your money, read reviews, do not purchase!

I was so hopeful about this purchase. What a space saver. We are barely a year out from purchase, and it is a disaster. This appliance requires so much maintenance; it is truly mind boggling. If you do a lot of laundry, if you have pets, 10/10 do not recommend this machine. After a year, I am required to clean out the filter every two weeks. I am not sure why as I clean the lint filter daily. There is a tube that is supposed to drain the water to a "bowl" or "bucket". That is false, it spills all over the floor. Sadly, I am stuck with this machine for the foreseeable future. Besides the maintenance, this machine dries clothes terribly. Once upon a time you threw pants in the dryer to get the wrinkles out, not with this one! It barely dries, taking more then one cycle. It truly is a huge mistake to purchase. Save your money.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from Samsung

Hi GSRMSR, We appreciate the detailed insights you shared about your laundry routine, and we value the information you provided regarding its performance. Your Samsung Bespoke AI Laundry Combo keeps clothes clean and fresh, and regular maintenance helps the appliance stay in great condition. The video link below shows you how to clean key parts, including the filters. • https://www.youtube.com/watch?v=T5En60U_Uao If issue persists, don’t hesitate to contact us via: • Facebook Messenger: https://m.me/samsungsupport • X: https://x.com/i/flow/login?redirect_after_login=%2Fmessages%2Fcompose%3Frecipient_id%3D18768513 • Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us • Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We kindly ask that you provide this reference number (1152210620) when you reach out to us, so our team can quickly retrieve your information. Thank you for your feedback. Christian Samsung Care

Jan 26, 2026
BonnieB73
4 out of 5 stars review

Excellent Performance and Easy Setup

[This review was collected as part of a promotion.] After connecting the washer dryer combo with the Smart App Technology, it was seamless to wash and dry a load of laundry, straight from my phone. The only intervention that was physically needed by me from beginning to end was loading the clothes - leaving me free to complete other tasks around my home. I didn't have to worry about the amount of detergent or adding fabric softener; these are all programmed and automatically released based on pre-set load settings set by me. Absolutely wonderful!

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Jan 21, 2026
Tony
5 out of 5 stars review

Life changing machine

[This review was collected as part of a promotion.] We are loving the washer/dryer. The technology on it is so impressive. And it is so amazing to not have to unload the washer and move everything to the dryer. Just start it and come back to dry clean clothes. With a large household like we have, its a life changer when it comes to our daily chores.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Dec 25, 2025
Jackattack
5 out of 5 stars review

Smooth and clean.

[This review was collected as part of a promotion.] I bought this to replace a 12 year-old Samsung set I previously owned and the upgrade was worth it. I love the black finish and there are more settings/combinations for washing and drying. Very happy I stayed with Samsung.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Dec 22, 2025
Atg0184
3 out of 5 stars review

Not a great design

[This review was collected as part of a promotion.] The design isnt the greatest. I didnt realize until i started hooking it up. First of all the back is a cluster. The water hose connectors are way too close to the power cable and the vent. It would be nice to have options for both the vent and the power cord placement. It would also be nice to be able to switch which way the door opens. I wanted to have the unit to the far right of my laundry room, but the cluster in the back required me to put it to the left of the room. Now the door swings open to the left and makes it super awkward to get clothes into it. The capacity is good. The Performance will have to wait for a few weeks, but for now is okay. The technology is good as samsung usually is.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from Samsung Care

Hello, We appreciate the review of the washer/dryer combo. If you require further assistance, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG). Thank you. -Angelica

Jan 12, 2026
A Kind Karen
5 out of 5 stars review

Excellent combo machine!

[This review was collected as part of a promotion.] Great washer/dryer combo! I’m disabled and have difficulty bending low. The height on top of the pedestal makes loading and unloading so much easier and the convenience of not having to transfer loads from one machine to another is wonderful. It holds a lot, does an excellent job washing and drying, and I like that it sends a notification to my phone after it’s completed each cycle. The touchscreen is easy to use and has some nifty features like being able to link it with Ring cameras. I would recommend this combo machine to others, especially with the pedestal. Well worth the extra money. You gain a tremendous amount of concealed storage. It makes everything tidier and easier.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Mar 9, 2026
Johnny
5 out of 5 stars review

Great and convenient

[This review was collected as part of a promotion.] Very good product and convenient with space it is big, I would say about a full washer and half dryer size in length, the dispenser is at the plbottom so it was worth getting the pedestal too, alot of different washing features and full control of dryer strength and length. Efficient to not have to constantly go and take out the cloths and load in a different machine.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Feb 13, 2026
Samsung sucks
1 out of 5 stars review

Wish I would have known before I bought it

I've owned this thing since Christmas and it is the most heinous machine I've ever owned. I wish I would have shopped around because this machine takes more energy than it saves. My housekeeper hates this thing. A dollar bill clogs it and causes the whole machine to overflow your laundry room. It doesn't clean with a crap and never dries anything all the way. I own Samsung everything and now I'm just greatly disappointed so glad I didn't buy it the refrigerator like I planned.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from Samsung Care

Hello there, We understand how frustrating it is when a washer-dryer doesn’t clean or dry your laundry as expected — especially when it causes overflows and doesn’t meet your needs. We’re here and willing to help. For concerns related to clothes not being clean after washing, please follow the guide below and click on the embedded link for additional support: Clothes are not clean after washing in Samsung washing machine http://www.samsung.com/us/support/troubleshooting/TSG01108627/ For items not drying completely, please refer to the section below in the user manual: Items are not dried. (page 94) User manual https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf Should you need further assistance, please get in touch with us so our team can review your situation and provide support. You may reach us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152106620), so our team can pull up your information. Thank you! ^Joshua

Feb 15, 2026
Matt
2 out of 5 stars review

Size is useless since you can’t utilize it

It’s great with clothing and smaller items. The machine can’t handle two or more blankets, shakes itself to death or will set an error and stop. The auto detergent dispenser is nice but not nice enough for me to overlook the machine not be able to complete a cycle at 70% capacity….

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from Samsung Care

Hello Matt, We understand how frustrating it is when the machine stops mid-cycle or shakes excessively during larger loads. We’re here and willing to help. For concerns related to strong vibrations or loud shaking, please review: “Excessive vibrations or makes noise.” (page 91) If the unit stops during operation, please review: “Stops.” (page 92) For any displayed error codes, please review: “Information codes.” (pages 96–97) User manual https://downloadcenter.samsung.com/content/UM/202509/20250926111756839/OID86204_IB_V-PJT_WD8000F-AD_7LCD_EN_2509025.pdf Should you need further assistance, please get in touch with us so our team can review your situation and provide support. You may reach us at the following channels: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152105524), so our team can pull up your information. Thank you! ^Joshua