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Customer reviews for Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer for
Samsung Bespoke AI Vented Laundry Combo All-in-One 5.3 cu. Ft. Ultra Capacity Washer with Super Speed and Vented Electric Dryer
4.7 out of 5 stars
stars857 ratings857 reviews
  1. 5 stars82% (707)
  2. 4 stars12% (104)
  3. 3 stars2% (19)
  4. 2 stars1% (8)
  5. 1 star2% (19)

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Showing 151-160 of 857 reviews
Oct 28, 2025
Nett
5 out of 5 stars review

Best purchase of the year

[This review was collected as part of a promotion.] My first large appliance purchase and I’m ecstatic, the size now allows me to wash large bedding the design is my style all the functions make for cleaner items. It works better than I expected and I can keep an eye on it even when I’m not home using the app is so cool. I can stop telling people at work about then wad and dryer. The safety features like the lint build up sensors gives me peace of mind

Review from Samsung US
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Dec 6, 2025
cgirl144
4 out of 5 stars review

Almost perfect!

[This review was collected as part of a promotion.] Its almost perfect not liking some of the features though.. like door stuck closed issue my laundry is hot ? I dont have time to wait if I need my laundry... Also shipping drum bolt got stuck.. it should come with a cord it doesnt and better installion instructions! It took forever to install 🙄 its also very heavy. Technology is cool though I can watch YouTube from my washer? I didnt expect that.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Nov 28, 2025
Wash and dry guy
5 out of 5 stars review

Even an old guy

[This review was collected as part of a promotion.] It’s been a long time since I’ve purchased a washer and dryer but thought I’d try to step up to current standards. This machine is awesome. Washing and drying without transferring clothes saves my wife trips up and down stairs. The technology scared me to start but clear instructions found this 71 year old guy doing the laundry now. I am impressed with Samsung and I’m sure the W/D combo we have will outlast me. Quite smooth and efficient. Well done Samsung.

Review from Samsung US
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Oct 24, 2025
Happymom
5 out of 5 stars review

A happy mom

[This review was collected as part of a promotion.] So happy with this purchase it's beautiful and slick love the technology so helpful. The best part of the washer is that I don't have to add detergent or softener every time I wash, it dispenses it self WOW. Plus I have more room in my laundry room.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Jan 2, 2026
Vardha
5 out of 5 stars review

Great products!

[This review was collected as part of a promotion.] We’ve been using the Samsung AI washer and dryer set in black for a while now, and it has exceeded expectations in every way. The design alone is a standout — the black finish looks modern, premium, and instantly elevates the laundry room. Performance-wise, this combo is excellent. The AI-powered wash and dry cycles actually make a difference: loads come out consistently clean, well-balanced, and properly dried without overdrying. It automatically adjusts water, time, and drying based on the load, which takes all the guesswork out of laundry. Clothes feel fresh, not worn down. The machines are also surprisingly quiet, even during spin cycles, which is a huge plus if the laundry area is near living spaces. Capacity is generous, handling everything from daily clothes to bulky items like bedding with ease. Another big win is ease of use. The controls are intuitive, the display is clear, and the SmartThings app adds real value — notifications, cycle monitoring, and remote control all work smoothly. Maintenance alerts and diagnostics are helpful without being intrusive. Overall, this Samsung AI washer and dryer combo delivers on performance, efficiency, and aesthetics. It feels like a premium, future-ready appliance set that simplifies laundry instead of complicating it. Highly recommended for anyone looking to upgrade to a smart, reliable, and great-looking laundry solution.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
Dec 23, 2025
AshP1020
5 out of 5 stars review

Way more efficient

[This review was collected as part of a promotion.] We absolutely love our washer and dryer. Our clothes get done on the AI mode in an hour and a half. We have been able to get more laundry done in a day than we could with any other washer and dryer we had prior.

Review from Samsung US
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Jan 19, 2026
Crystal
2 out of 5 stars review

DO NOT BUY!

We have had this product for about 8 months. First of all, the weight of it is unbelievable. It will take at least 4 guys to move it, if need be. It does not fit in a normal washer space. We have leveled it many times and it still shakes the entire house while washing. The shaking is so bad it shakes my daughter's bed upstairs. I'm worried my mirror on the other side of the wall will eventually fall. I won't do laundry if I have company because the shaking is embarrassing. We called Samsung for hep and they treated us like we didn't know what we were talking about. Finally they sent someone to our house. He did the same things we had already done, then left. Still the shaking continues. We have animals and are frequently having to clean out extra filters. Something I never had to do with my old set. It does not wash the pet hair out of anything! A lot of the time, our clothes come out so wrinkled we can't wear them. A very annoying thing is cooling time after the dryer. We do not run wash and dry in one cycle. The clothes come out feeling stiff and uncomfortable. We add dryer sheets between wash and dry. This defeats the point of the combo set. Although I do like that I dont have to swap the clothes. Also, I do like that I don't have to add detergent and fabric softener every load. Those two things are the only good thing about this product. I would never suggest this product. It is by far the WORST thing we have bought

Review from Samsung US
Helpful?3BG2R67WMSG415491718724
reply from SEA Care

Crystal, we strive to assist you at any time. We want to engage in a direct discussion with you to review your overall experience with your washer-dryer combo set, review alternative fixing options, and address any additional concerns you may have. Please feel free to get back to us via the following options: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us Please provide the reference number 1151884943 so our team can pull up your information when you message us. Have a great day. -John

Nov 22, 2025
John P
5 out of 5 stars review

SmartThings built in! Easy to use

[This review was collected as part of a promotion.] This thing is cool! It has a built in smart things hub. And a web browser. And the SmartThings app. On the washing front, it automatically dispenses the right amount of detergent and fabric softener, and holds about 40 loads worth of each. So using it is pretty much toss clothes in, start it and walk away. Cleaning the lint filter is slightly more tedious than most dryers, but terrible.

Review from Samsung US
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Dec 20, 2025
CHEY
5 out of 5 stars review

Landry made easier

[This review was collected as part of a promotion.] We were limited as what we could get small space regular stackable to tall Small stackable drum was so small Didn’t want a heat pump or ventless Found this Samsung that was vented Love it so far I can do larger loads all drys nicely Don’t have to walk up and down stairs which is a plus at our age! Got the pedestal with large store drawer which makes it so easy to load Can look at my phone to see what it is doing It sure makes doing laundry so much easier and love how detergent and softener go in automatically! So many different cycles to choose from and you can change water temp spin I This replaces a 20 year old stackable so it’s a GameChanger!!!!

Review from Samsung US
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Oct 16, 2025
Yarrow
5 out of 5 stars review

Best purchase so far.

[This review was collected as part of a promotion.] I am on my first cycle now so I will update if there are any changes but so far its the best. Very easy setup, With the pedestal this combo is about as tall as me putting the door around chest/waist level. Very pretty love the style.

Review from Samsung US
Helpful?3BG2R67WMSG415491718724