Hello Lovi, Your feedback highlights how important dependable performance is when handling everyday laundry needs across both wash and dry functions. The drying system in a washer/dryer combo is designed to balance airflow, heat, and load conditions to remove moisture effectively, and performance can improve with a few adjustments. Factors like load size, cycle selection, airflow, and sensor cleanliness can influence how thoroughly clothes dry at the end of a cycle. This guide covers steps for improving drying performance: https://www.samsung.com/us/support/troubleshoot/TSG10001001/ If the behavior continues after reviewing these steps, connecting with Samsung Care can help our team take a closer look at what’s happening and guide you with next steps specific to your wash/dry combo. Please keep this reference number for your records: 1152507639. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care

Hi there, We hear your honest feedback and understand your overall experience with your Bespoke AI All-in-One Vented Combo. We’d like to connect with you directly to learn more about your unit and explore available options. Feel free to reach out using any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) Please have reference number 1152607806 ready when you contact us so we can assist you quickly. Samsung truly values your business. Jeffrey Samsung Care

Hello, We can see how having dependable performance across both washing and drying plays a meaningful role in getting consistent results from a wash/dry combo. The drying sensor is designed to monitor moisture levels and adjust cycle timing, but factors like load size, fabric types, and airflow can influence how it responds from one cycle to the next. This guide covers steps for improving drying performance. https://www.samsung.com/us/support/answer/ANS10001020/ If the behavior continues after reviewing these steps, connecting with Samsung Care can help our team take a closer look at what’s happening and guide you with next steps specific to your refrigerator. Please keep this reference number for your records: 1152493045. Feel free to reach us through the following channels: Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Care: 1‑800‑726‑7864 (1‑800‑SAMSUNG) Your trust in Samsung means a great deal to us. Nicole Samsung Care