Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for

Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

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4.5 out of 5 stars

stars2,476 ratings883 reviews

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Showing 391-400 of 883 reviews

May 3, 2023

Miller

5 out of 5 stars review

Verified Purchase

good

Helpful?

Jan 20, 2024

Griz

5 out of 5 stars review

Verified Purchase

Undies

Just right

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Sep 8, 2021

Lisa

1 out of 5 stars review

Terrible Change

I buy these for my father-in-law. Today while visiting with him he told me that he can barely get them pulled up. What happened to the ones you used to have I believe his last order was for 4 boxes. Sorry that you have obviously changed your manufacturer of this product!

Helpful?

reply from Consumer Relations

Good Morning Lisa! We appreciate you contacting us. We’re disappointed to hear that your Father-in-laws recent experience with our new underwear did not meet his expectations. We value all feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

May 24, 2023

Caregiver

1 out of 5 stars review

Disappointing revamp of this product

We bought this product for my husband monthly for 4 years after his stroke, until they revamped the size range, reducing the S/M, which was up to 40", down to 37". They no longer fit. Tried to go to the L/XL, but they actually fit even tighter than the revamped S/M at the waist/hip and he couldn't wear them either. The L/XL hip/waist configuration is very strange and tight. Very disappointed in the revamp. Was a great product and a perfect fit before the revamp. After a lot of trial and error found another product (Smith's Food Center generic S/M) that is identical to what these were before the revamp and switched.

Helpful?

reply from Consumer Relations

Good Afternoon and thank you for your feedback. Our apologies for your dissatisfaction. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Mar 6, 2026

CHARLES

2 out of 5 stars review

they are to shorton sides and they tear. i have to wear my tegular underware over them to keep them on.

Helpful?

reply from Consumer Relations

Good Morning Charles, Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Oct 10, 2021

Alice

1 out of 5 stars review

Horrible Quality

Please return to your original diapers these are horrible quality sizing is off quality is not good.

Helpful?

reply from Consumer Relations

Good Morning Alice. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Jan 5, 2022

Janet

2 out of 5 stars review

doesn't fit as well

the new and improved sizing isn't They are much smaller and tighter then the ones I have bought in the past

Helpful?

reply from Consumer Relations

Good Morning Janet. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 29, 2022

Cadm143

1 out of 5 stars review

Awful

I bought these for my father who had a stroke last year and they leak horribly I will not be buying these again.

Helpful?

reply from Consumer Relations

Good Morning We are sorry to hear about your experience with leakage as you should be getting only the very best quality when you choose the Member's Mark Underwear for Men. We'd like to see what we can do to make this up to you so if you are willing, please call us at 888-301-0332. If you still have any remaining product left, please hold onto them so we can obtain important lot code information and retrieve them for review. We look forward to hearing from you.

Aug 31, 2021

grandmacarol

2 out of 5 stars review

SMALL!!!!

These are NOT the same as before. Waist on s/m was up to 40”. Now 37. What's going on???? Not a happy camper.

Helpful?

reply from Consumer Relations

Good Afternoon Carol. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 31, 2021

2 out of 5 stars review

Small!!!!!

Terrible replacement product for item we used on my dad for years. Size is smaller than before and appears to be less absorbent.

Helpful?

reply from Consumer Relations

Good Morning MJ. We are sorry to hear about your dad's experience with sizing and absorbency. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.