Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for

Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

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4.5 out of 5 stars

stars2,476 ratings883 reviews

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Showing 381-390 of 883 reviews

Nov 6, 2021

catsanova

1 out of 5 stars review

terrine fit

I've used these for seven years and about 6 or 7 months ago they changed their sizes. I always used s/m but have to use l/xl and I'm size 38 waist and are very snug and box says up to size 58. No way will they fit anyone over size 42 without tearing. Besides that they rarely have in stock. Funny they hallways have the name brand for $11.00 more money. Get your act together or I won't renew.

Helpful?

reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Dec 20, 2024

Mike

3 out of 5 stars review

Verified Purchase

Good price, but!

Not as good as depends.

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Nov 6, 2021

El24

1 out of 5 stars review

Disappointed

Bought this item for my husband several months ago. VERY disappointed!! run too small and I could see my husband was very uncomfortable wearing them. Don't fix what was working. Your new product on the waist goes to 37" and your previous product went to 40." That's a big difference.

Helpful?

reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Jun 30, 2024

Hotroddr

1 out of 5 stars review

Verified Purchase

Too Small

Way too small!

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reply from Consumer Relations

Nov 12, 2021

1 out of 5 stars review

No longer fit

I've been buying these for about 8 years. Have always got S/M they fit my father perfectly. He has not gained weight but these are now very tight. They leave marks on his stomach and leg and he's starting to get a rash from the leg band being too tight. I buy 2 of these cases so now I have 150 left that I am hesitant to use.

Helpful?

reply from Consumer Relations

Thank you for your feedback. We upgraded the design of the underwear to fit and feel more like real underwear. I recommend trying the next size up. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Dec 3, 2023

chuck norris

5 out of 5 stars review

Verified Purchase

Nice fit!

Works great!!

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Dec 19, 2022

Alex

5 out of 5 stars review

Verified Purchase

Underwear

Very good

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Aug 10, 2021

1 out of 5 stars review

NOT an improvement

Have used Member's Mark L/ExtraLarge men's for past four years. This redesigned version misses the mark. It is too tight, too small, leaves gaps especially on inner thigh area. My husband wants the comfort of the old design back. Member's Mark should not have “fixed” something that wasn't broken. Bring back the old design and make happy customers.

Helpful?

reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Nov 12, 2021

Lillian

1 out of 5 stars review

No longer fit with changes

These were recently changed. The old ones fit better; the new ones are too small. I still had an old pack of the medium. I put the old medium up to the new l/xl and the old medium is larger than the new l/xl. I wish they hadn't changed them. Now we have to find something different because they make them too small.

Helpful?

reply from Consumer Relations

We appreciate you contacting us Lillian!. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Nov 6, 2022

Solo2000

5 out of 5 stars review

Verified Purchase

Great

Great product.

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