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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size
4.5 out of 5 stars
stars
2,527 ratings897 reviews
  1. 5 stars76% (1,916)
  2. 4 stars12% (314)
  3. 3 stars5% (117)
  4. 2 stars2% (61)
  5. 1 star5% (119)

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Showing 171-180 of 897 reviews
Sep 28, 2021
Reviewer name: bd073
1 out of 5 stars
1 out of 5 stars review

You ruined a great product

I bought these a couple of months ago for my husband who is a double amputee. The old product sizing was perfect, but the new S/M product is awful. Poor fit. The old product S/M fit up to 38" and fit him perfectly. The new S/M is up to 37" and rolls around his waist and just doesn't fit well. I tried the l/XL and they are now too big and roll as well. Please go back to the old product sizing.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing as we want our underwear to fit and perform their best for your husband. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Feb 24, 2025
Reviewer name: DLM
5 out of 5 stars
5 out of 5 stars review

GOOD FIND

I was iniyially skeptical of t y e quality & effectiveness of this product since ive always used DEPENDs. However, I was pleasantly surprised...i actually like these BETTER than the other brand. They FIT better...provide better 'coverage'...and are just as comfortable if not more so. Best? Much LESS EXPENSIVE than the other brand.

Helpful?6B08GMGCUQPT15490163998
Oct 16, 2021
Reviewer name: Shana
1 out of 5 stars
1 out of 5 stars review

HATE THE NEW STYLE

I'm not sure why they changed the design of these when they were great to begin with. With the new style the sizing is way off (fit almost like thongs), barely hold anything & leak badly. I will not be buying these anymore unless they go back to the old design & we purchased these a lot. I am sad we have to pay more for the name brand but what is the point of spending anything on these when they do not work well at all? Let us know if you go back to the old design & we will happily buy them again & again.....until then we will NOT be purchasing these anymore which is very disappointing!

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning Shana. Please reach out to our Customer service line at 888-301-0332. We will be happy to refund this recent purchase and help in finding the best size for you.

Apr 2, 2025
Reviewer name: maxienne
2 out of 5 stars
2 out of 5 stars review

Stick to Depends!

Usually use Depends, Thought I'd save a few bucks by trying out the store brand, HUGE mistake. They are not as absorbent as Depends, and very often have to discard them before the day is up, So, in effect, they end up costing MORE than Depends. I would have returned them to the store after using the first couple of them, but... the store is an hour away and it's certainly not worth the time, effort and gas to do the return. Oh well, live n learn, (As an aside, I find the Members Mark French Roast coffee beans more than worth its price, which is why I considered giving the diapers a shot)

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning, We aim to delight our members and promise to refund or replace any item you find unsatisfactory.. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Mar 13, 2024
Reviewer name: Linda417
1 out of 5 stars
1 out of 5 stars review

Sides ripped

This is the third time that I have bought this underwear. The first two times were great. This last time was a disaster. Could not even pull them up without the side ripping out on them. And it happened while I was on vacation, and left my caregiver with No underwear for my person. They had to go to the store to buy some while I was gone.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning! Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 . We are happy to assist and promise to refund or replace any item you find unsatisfactory.

Nov 12, 2021
Reviewer name: Andee
3 out of 5 stars
3 out of 5 stars review

Overnite Mem Mark disposable underwear for men XL

My husband needs the nighttime absorbency underwear. Daytime ones leak at night. He needs XL or at least L-XL. Do you make nighttime disposable underwear by Members Mark? We formerly had to drive to the Peoria store off 83rd Avenue to purchase what he needed. Very disappointed in changes.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning Andee. We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Jan 17, 2023
Reviewer name: JD
5 out of 5 stars
5 out of 5 stars review

I expected less

I’ve been ordering another brand for a while now with good luck. Well my usual brand is out of stock and I had less then I thought so I ordered this just to get me by and I will say these are great. I’ve had instances where my full bladder had decided to empty itself and these did not overflow. The only downside is they don’t dry up as well as my usual brand. All in all I’ll order again.

Helpful?6B08GMGCUQPT15490163998
Jan 25, 2024
Reviewer name: Polish Falcon
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Happy as a lark to not pee in your pants

Really helps if you are unable to get to a urinal or toilet

Helpful?6B08GMGCUQPT15490163998
May 4, 2023
Reviewer name: Mildred
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fit and price

Fits well and the price is great.

Helpful?6B08GMGCUQPT15490163998
Jun 6, 2022
Reviewer name: Chang fan
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

A little leaky

Don't seem to be as absorbent as they used to be.

Helpful?6B08GMGCUQPT15490163998