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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

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Showing 121-130 of 883 reviews
Oct 18, 2024
Jo
1 out of 5 stars review

Verified Purchase

They run small

They run small’

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 13, 2021
the worst
1 out of 5 stars review

don't buy these

So I've wasted over $90 on these I used to buy them had no problems they redesigned them I ordered them they sent me the wrong size so those are garbage then I bought another one at the store right size and every single pair rip up the side as soon as you put them on so I buy another box thinking I might have done something no same thing rip right up the side so best idea anybody even looking at a review which I tend to forget to don't buy these they are horrible now I'm stuck with a hundred dollars out having to go buy them somewhere else

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning. We are sorry to hear about your experience with sizing and tearing as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Aug 27, 2021
Bluestar
1 out of 5 stars review

New product design is terrible.

I have been using the previous version of this product for over 1 year and was very satisfied with it. The newly designed product in L/XL is about 2/3 the overall size of the previous product. I have a 38-40 waist and they are tight on me. They are supposed to fit up to a 54 waist! The pads are also not as absorbent as the previous version. This is a good example of a cheaper and poorer quality version of the previous. Do not buy!

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning Bluestar! We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Oct 9, 2021
slowrunningnurse
1 out of 5 stars review

terrible, not new and improved

As other reviewers have noted the new and improved changes have made these disappointing and unusable. The sizing has changed and my 95 year old father can no longer get these on despite buying the same size. Worse than that though is the fact that these leak. He has never had any issues previously with these leaking until the most recent "new and improved" package arrived. This is so disappointing to caregivers who count on these as an economical but effective solution for incontinence issues. I am now having to experiment with other brands to find the fit and absorbency that these used to provide. Please correct the quality issues. Anyone else that finds these unsatisfactory, take the time to live chat with customer service for a refund.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Thank you for your feedback. Our sincere apologies for the sizing issues and leakage. Please call our customer service line at 888-301-0332. We are happy to assist and promise to refund or replace any item you find unsatisfactory until you find the best size.

Dec 11, 2021
Jamie
1 out of 5 stars review

Member's Mark Total Protection???

The "new & improved total protection" is a lie. My father can barely squeeze into the L/XL diapers. What are you going to do about it? Reading the other reviews, I see my father is far from the only one that has a problem. Again, what are you going to do to fix the problem. Offering people a refund still doesn't protect the wears from soaking themselves or allow a comfortable fit that doesn't chafe the aged skin.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Hi Jamie! We appreciate you contacting us. We’re disappointed to hear that your dad's recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Dec 26, 2025
Jim
2 out of 5 stars review

Want the white one back!!

I used to like these, but now that they come in gray I don't. I sweat more with them and I also break out in a rash, which never happened with the white ones. I used to use Depends and suffered the same symptoms, then tried the Member's Mark brand and great results. Please go back to the white ones.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

We appreciate you contacting us. We’re disappointed to hear that your recent experience with our new underwear did not meet your expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Sep 1, 2021
Allie
1 out of 5 stars review

Terrible!!!!!

I have used these diapers for years and now they changed the size and absorbency on them, they are way too small on my dad and he pees all over his covers and we have to change his sheets everyday, this is unacceptable, I'm mad I bought 4 boxes because I thought they just changed the look of the box to find this out! I even threw away my receipt because I was so confident I wouldn't need it, I want my money back this is BS!

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

We appreciate you contacting us Allie. We’re disappointed to hear that your dad's recent experience with our new underwear did not meet his expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Jan 15, 2023
Randall
5 out of 5 stars review

Verified Purchase

good good good

good quality for a good price

Helpful?6B08GMGCUQPT15490163998
Jan 25, 2024
Polish Falcon
5 out of 5 stars review

Verified Purchase

Happy as a lark to not pee in your pants

Really helps if you are unable to get to a urinal or toilet

Helpful?6B08GMGCUQPT15490163998
Oct 25, 2022
Charlie and The Mrs
5 out of 5 stars review

Verified Purchase

Disposable Underwear

They are just what my husband needs. I only wish they carried them in the store.

Helpful?6B08GMGCUQPT15490163998