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Customer reviews for Member's Mark Total Protection Incontinence Underwear for Men, Choose Size for
Member's Mark Total Protection Incontinence Underwear for Men, Choose Size

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Showing 101-110 of 883 reviews
Jan 23, 2026
Kalamazoo
3 out of 5 stars review

White ones were better than the new grey ones.

My spouse does NOT like the grey ones as well as the previous white ones. The elastic in the grey briefs does not grip as well, so the briefs feel loose and they don't stay up as well. The white briefs previously worked very well for him, but now he just says "They're okay" with a disappointed tone. (Note that these grey ones were rolled out in winter, so nobody here in Michigan can whether they will be as breathable in the summer heat.) We would be perfectly happy if Sam's went back to the white briefs that were previously easy to buy in the Club.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning and thank you for your feedback. Our apologies for this occurrence. Since this is not what we typically hear regarding our Men's Protective Underwear , we would like to obtain more information and possible samples back. Please call us at 888-301-0332 so that we may speak with you directly regarding these issues. Thank you

Jun 30, 2025
Scary
4 out of 5 stars review

Verified Purchase

Adult diapers

Godsend for older folks

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Jun 17, 2025
GERARD
5 out of 5 stars review

Verified Purchase

UNDERWEAR

EXCELLENT

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Jun 23, 2025
Excellent Value
5 out of 5 stars review

Verified Purchase

Great Product

Great product

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Aug 26, 2025
Tim Racicot
5 out of 5 stars review

Verified Purchase

Underwear

Great fit! Absorbent.

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Aug 23, 2022
HarryToes1949
5 out of 5 stars review

Great Product for Incontinence

I was somewhat distressed when the size of the S/M suddenly got smaller, but over time I have found it does not really matter. My wife told me early on that it is not the size of the waist that is important in diapers, it is the size of the leg holes! I have really skinny legs and the S/M fits my upper legs thighs just right so I don't leak around the openings.

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Oct 21, 2021
Eric 45
1 out of 5 stars review

Worst upgrade ever!

Nothing about this redesign is better than the old design. This version is less than half as effective and absorbent. Most of the reviews I've read are now negative. The friends I've recommended this product to are as disappointed now as I am, if not more! Why in the world would you fix it if it ain't broke? Please correct this mistake for your customers sake! Yours truly Eric 45

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Morning Eric. We are sorry to hear about your experience as we want our underwear to fit and perform their best for you. We aim to delight our members and promise to refund or replace any item you find unsatisfactory until you find the best size for you. Please call our Sam’s Club Customer Service line at 1 (888) 301-0332 and we will be happy to assist.

Sep 14, 2021
NicknamesStink
1 out of 5 stars review

"New Improvements" are NOT Improvements!!

As a caregiver for my husband Sam's has made my life much more difficult. The new "improved' men's S/M diapers are junk. My husband is slim, has a 33" waist, and no butt and these new improved diapers are no good at all. 1. They are way tighter and smaller. 2. They are not nearly as absorbent and leak WAY more making it necessary for me to have to be change them more often. I have to use 3 times as many during the night now. 3. I now have to change the sheets every night due to excessive leakage. 4. I nowhave more laundry too do in my spare time. And don't tell me to use a pad. They bunch up, shift all around and are very uncomfortable to sleep on causing bed sores. In addition they are an expense I did not have before the "improvements" to these diapers. Sam's, BRING BACK THE ORIGINAL ONES!! Help out caregivers instead of making our lives more difficult!!!! Or another thought is to market these as a "Dress Up" slimmer less bulky style for going out to dinner, movies, etc. when being worn with dress pants. Just make sure to bring a couple of spares with you. You are going to need them!!!

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Good Afternoon and thank you for your loyal patronage, feedback and suggestions. Our sincere apologies for any hardship or inconvenience regarding these changes. Please reach out to our Customer service line at 888-301-0332. We will be happy to assist in finding the best size for your husband or other options.

Oct 11, 2021
rhuff
1 out of 5 stars review

Bad...

One of the reasons I have kept my Sam's Club membership active is to buy these for my husband, who has Parkinson's and Alzheimer's. They used to fit well, were absorbant enough to get him through the night, and he could usually get them on and off himself. Now they are ridiculously small and uncomfortable. The "improvements" are terrible.

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reply from Consumer Relations

Good Morning. We appreciate you contacting us. We’re disappointed to hear that your husband’s recent experience with our new underwear did not meet his expectations. We value your feedback and are always looking for way to further improve our products. When you have a chance, please give us a call on our Customer Service line at 888-301-0332. We will be happy to assist and discuss your feedback further.

Oct 6, 2021
SuzyQ
1 out of 5 stars review

Not Pleased

Just want to express my opinion on a product I have purchased for husband for sometime, always with satisfaction, till now. The recent product change to the Total Protection Underwear for men, UPC# 1 93968 07831 7, S/M 92 count versus the prior item, I must say, does not even compare.. The fit, absorbency and comfort are all very inferior to the previous item. I must say, that just the changes in packaging, should have been enough of a bump on the bottom line, but I guess you just could not stop there. Well, I will not purchase anymore, not even for home use, let alone for any secure feeling, if he is out in the public. I just would not want my husband to experience any embarrassment.

Helpful?6B08GMGCUQPT15490163998
reply from Consumer Relations

Hi Suzy. Thank you for your feedback. Providing consumers with a high quality product is very important to us and we take this and all feedback very seriously, and treat every Member interaction that is anything short of excellent as an opportunity to improve. If you have any further questions or concerns, please reach out at 888-301-0332 - we look forward to hearing from you!