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Customer reviews for Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 23 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.7 out of 5 stars
stars
870 ratings870 reviews
  1. 5 stars81% (702)
  2. 4 stars14% (120)
  3. 3 stars2% (14)
  4. 2 stars1% (7)
  5. 1 star3% (27)

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Showing 101-110 of 870 reviews
Aug 24, 2026
Reviewer name: Jenl
5 out of 5 stars
5 out of 5 stars review

Awesome features

[This review was collected as part of a promotion.] I absolutely love my Bespoke AI 4\-Door French Door AI Family Hub™ refrigerator\! The 29 cu\. ft\. capacity gives us plenty of room for everything, and the four\-door design makes it so easy to organize food and keep everything within reach\. The AI features are a game changer\. The AI Vision technology is really convenient, and the Auto Open Door feature is one of my favorite things—especially when my hands are full\. The Family Hub screen is also a great addition for keeping things organized and making the refrigerator feel like a true smart appliance\.

Review from Samsung US
Helpful?2CK60EXNHG9V15489020052
Aug 27, 2026
Reviewer name: clrandolph
5 out of 5 stars
5 out of 5 stars review

Great features

[This review was collected as part of a promotion.] Just got this refrigerator yesterday but so far it's great. The storage is good ice is great. All the perks are fun. I haven't figured out exactly how to get the camera to register the food that I want to instead of just my hand, but that's user error and me figuring out the angles. Obviously the speaker is mono not stereo- it is a refrigerator after all, but I'm not looking to DJ from there.

Review from Samsung US
Helpful?2CK60EXNHG9V15489020052
Aug 3, 2026
Reviewer name: NNG4
5 out of 5 stars
5 out of 5 stars review

Exceeded My Expectations

[This review was collected as part of a promotion.] I recently purchased this Samsung refrigerator, and I couldn't be happier with it. The design is sleek and modern, and it looks fantastic in my kitchen. It keeps food consistently fresh, and the temperature is accurate throughout the refrigerator and freezer. The interior is spacious and well organized, with plenty of room for groceries and adjustable shelves that make it easy to store larger items. It's also surprisingly quiet, which is a huge plus. The lighting is bright, making everything easy to find, and the overall build quality feels premium. Overall, this refrigerator has exceeded my expectations in both performance and appearance. I would highly recommend it to anyone looking for a reliable, high-quality refrigerator.

Review from Samsung US
Helpful?2CK60EXNHG9V15489020052
Apr 2, 2026
Reviewer name: virarfast
2 out of 5 stars
2 out of 5 stars review

Great features, bad quality, worse service

The product failed in 6 months. Took a week to repair. The repair made it worse, and all my fridge stuff got frozen. Been waiting for a week now for someone to come in an repair this. Samsung, get your act together. Just good looking products are not enough.

Review from Samsung US
Helpful?2CK60EXNHG9V15489020052
reply from Samsung

Hi virarfast, thanks for sharing your thoughts on the Samsung refrigerator and for highlighting some of the features that stood out to you. For the most up‑to‑date information on your service request, our support channels are the best way for the team to review your case and share the next steps. Feel free to connect with us through the channels below: Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messages/compose?recipient%20id=18768513 Samsung Community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) For your records, your Samsung reference number is 1152337361. Samsung appreciates your business. Khristine Samsung Care

Jul 30, 2026
Reviewer name: JonNOH
4 out of 5 stars
4 out of 5 stars review

Lots of bells and whistles and still useful.

The Bespoke fridge is sleek and stylish. There are more features than you know what to do with. The ability to watch TV or other media while in the kitchen is pretty awesome. The beverage center is a game-changer in our home, where we drink a lot of water. Our only wish was that the freezer had more space; that is the only downside for us. We have only had it a month, and overall we really like this fridge.

Review from Samsung US
Helpful?2CK60EXNHG9V15489020052
Aug 2, 2026
Reviewer name: MstAvi8r
5 out of 5 stars
5 out of 5 stars review

Awesome Refrigerator

[This review was collected as part of a promotion.] One of the best on the market. Temperature control is spot on, especially the selectable Flexzone! Automatic door function sometimes opens doors due to inadvertent ambient sounds and therefore needs to be monitored closely, if activated.

Review from Samsung US
Helpful?2CK60EXNHG9V15489020052
Aug 18, 2026
Reviewer name: Anthony
1 out of 5 stars
1 out of 5 stars review

Subpar product for the money

This refrigerator broke after three years of use. After dealing with months of repair under warranty the tech let us know that that cheap parts are not designed to last more than this. For the money they are asking this is far too short a period of expected service. I guess I should have known when the company is only willing to provide a year warranty for their product. Samsung as a company has really gone downhill over the last decade.

Review from Samsung US
Helpful?2CK60EXNHG9V15489020052
reply from Samsung

Hi Anthony, the support experience you've had with your fridge isn't something we'd like to leave unexplored. We'd like to piece together the details and see how we can help from here. You can connect with us through any of the contact options below: 1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us 2. Facebook Messenger: https://m.me/samsungsupport 3. X: https://x.com/messages/compose?recipient%20id=18768513 4. Samsung Customer Care: 1-800-726-7864 (1-800-SAMSUNG) We're always here to support your appliance needs. Jeffrey Samsung Care

Aug 5, 2026
Reviewer name: Bunny92
4 out of 5 stars
4 out of 5 stars review

Happy customer!

[This review was collected as part of a promotion.] I have nothing bad to say about The product. Only giving 4 stars bc I wish it made ice faster. But I love this fridge, when people come over it's always the first thing they ask about. Very stylish. I love the way everything is set up, I did get the counter depth so it's not as big as the normal one but I think the space in the fridge is utilized well. Easy to get everything. Deep freezer. Deep bins for ice so we're not running out. Easy to open all doors. Easily accessible. If I leave a door open too long the fridge warns me lol very happy with my purchase. We don't use the AI features as much but those are also a bonus.

Review from Samsung US
Helpful?2CK60EXNHG9V15489020052
Aug 8, 2026
Reviewer name: Jorge
5 out of 5 stars
5 out of 5 stars review

Sleek, Spacious, and Packed With Smart Features

[This review was collected as part of a promotion.] Accessibility: The refrigerator is easy to access, with the four-door design making it simple to organize and reach different foods without having to open the entire fridge. Cooling: The cooling performance has been excellent. Food and drinks stay consistently cold, and the temperature seems to stay well balanced throughout the refrigerator. Dispense: The water and ice dispenser are very convenient and easy to use. It's great having cold water and ice readily available without needing to open the refrigerator. Ergonomics: The layout is well designed and comfortable to use. The shelves, drawers, and doors make it easy to organize groceries, and the counter-depth design gives the kitchen a clean appearance. Recognition: The smart recognition features are a nice addition. The refrigerator can help keep track of what's inside, making it easier to manage groceries and stay organized.

Review from Samsung US
Helpful?2CK60EXNHG9V15489020052
May 18, 2026
Reviewer name: Fed_Prez
1 out of 5 stars
1 out of 5 stars review

Don't get scammed

Two separate Samsung sales reps advised the Samsung Care+ & Extended Warranty for this fridge (RF90F23AEWAA) was in addition to the manufacture's warranty. It is not. I purchased the "extended" 5-year plan, but my warranty indicates it starts the date of purchase. I call Care+ and get a "sorry, but the terms and conditions are date of purchase. They are not combined". The terms weren't provided until I purchased the "extended" warranty! I did not expect such shady practices by Samsung. Beware! As for the fridge, I love the look, if not slightly more gray than expected. One particular flaw, however, is there is no camera to detect items added to the freezer or flex drawer despite advertising the capability. I also wish you could resize the widgets or add google apps to the hub.

Review from Samsung US
Helpful?2CK60EXNHG9V15489020052
reply from Samsung

Hi Fed_Prez, We appreciate you sharing your experience with the warranty coverage for your Samsung refrigerator. Feedback like yours helps improve how coverage details are communicated during the purchase process. We truly value your business. Geraldine Samsung Care