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Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+

[This review was collected as part of a promotion.] I love this fridge. Only complaints are it’s easily smudged and the ice maker doesn’t always dispense ice evenly, it’ll get backed up in the back and start spilling over.

Love it!!!

Samsung US

[This review was collected as part of a promotion.] Very efficient love the capacity of the refrigerator very easy to use with Wi-Fi. Love the visibility of food inside.

Great product very efficient

[This review was collected as part of a promotion.] So far the refrigerator has been great. We really love the interior ice maker setup and the interior water dispenser and pitcher. The technology features are a very nice addition

Great product with built in technology

[This review was collected as part of a promotion.] The fridge has been awesome!! The space is huge and the connectivity is amazing! It’s like I’m living in the future!! I am so pleased!

Living in the future

[This review was collected as part of a promotion.] Awesome refrigerator!   Love the AI vision which lets me know what I have in the fridge.  The apps are cool to mess around with.   A fridge made for 2026 and beyond.

A must buy!

[This review was collected as part of a promotion.] huge shelf for food, connects to wifi, eco mode, smart hub, with a very bright screen.  top tier product!! connects to smarthings!! seemless interface!

great fridge

[This review was collected as part of a promotion.] Apps on the screen are helpful, bixby is very useful. Would prefer more room on the top shelf

Great smart features

[This review was collected as part of a promotion.] It has great features and makes things easy can be used for many functions

Great features

[This review was collected as part of a promotion.] Good product, great efficiency, good capacity, nice looking product

Kitchen fridge

[This review was collected as part of a promotion.] Great one and using it over 4 years now and never face any issue

Great one with good look

Jeffrey

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected.

Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly.

Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old.

I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer’s performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food.

Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation.

It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update.

Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

Samsung Bespoke 29 cu. ft. 4 Door French Door Refr

[This review was collected as part of a promotion.] Our new Bespoke refridgerator was just delivered and we are enjoying setting everything up. We love the autofill water pitcher, the way the French doors can be set to automatically open, the roominess of the entire and the deli door. We are still figuring out everything on the family hub, but so far it has been pretty intuitive. Thanks Samsung for a great product!

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