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Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+

[This review was collected as part of a promotion.] It is so nice. I love the doors and it is cold makes my food fresh

Great feature

Samsung US

[This review was collected as part of a promotion.] We love how easy it is to use and holds alot...love the 2 linds of ice as well

Love it

[This review was collected as part of a promotion.] Youtube and the pass through to see inside without opening

Tv in the kitchen

[This review was collected as part of a promotion.] So far this is a great product.
This is what I really wanted.

Great

[This review was collected as part of a promotion.] Awesome fridge .was reluctant at first but don't regret it

Great purchase

[This review was collected as part of a promotion.] Works amazing it made my kitchen look great. Love it

[This review was collected as part of a promotion.] We love the bespoke fridge so far! I cannot wait to see all of its features

We are loving all the features so far!

[This review was collected as part of a promotion.] I love this refrigerator. It was a little difficult to set up but once I figured it out I’m in love with it.

Great Features

[This review was collected as part of a promotion.] The look is great and good function so far I have not call for service which I was concerned with previously bad experience

Great look

[This review was collected as part of a promotion.] I absolutely am obsessed with my bespoke fridge. It’s amazing and we couldn’t be happier. The only thing I would say Samsung could improve on is ease of adding extended warranty to products.

Love love love

Jeffrey

I purchased the Samsung Bespoke 29 cu. ft. 4 Door French Door Refrigerator, Model RF90F29EECRAA , on January 13th, 2026. From the beginning, my experience with this product has been far from what I expected.

Even during the initial purchase, the product I received did not match what I ordered. Although I provided clear evidence of the mistake, I never received my full refund for the incorrect item. That was my first sign that things were not going smoothly.

Once the correct refrigerator arrived, I hoped everything would finally be fine. For a few months, the unit worked as expected. However, on Wednesday, May 27th, after a Samsung software update that occurred in the early morning hours, the freezer section began to fail. Before the update, the freezer performed normally. After the update, it could only cool slightly but would not freeze anything. This caused all my stored food to spoil, which was extremely disappointing for a refrigerator that is less than six months old.

I reached out for assistance, hoping for guidance or clarity on why a software update would affect the freezer’s performance. Instead, I found myself dealing with explanations that did not match the reality of what happened. It was difficult to understand why a product update would lead to such a significant drop in performance, especially for an appliance designed to protect food.

Having lived in South Korea, I am familiar with how Samsung products are typically supported and maintained. In Korea, product issues are handled with urgency and professionalism. Experiencing such a difference here in the United States has been surprising and concerning, especially for a brand known worldwide for its technology and innovation.

It is also hard to ignore how often extended warranties are promoted. After experiencing a major issue in under six months, it raises questions about long‑term reliability. A refrigerator should not struggle this early in its lifespan, especially after a routine update.

Overall, the combination of the initial ordering issue, the incomplete refund, and the sudden freezer failure after a software update has made me question the consistency and dependability of this product. I truly expected better from Samsung.

Samsung Bespoke 29 cu. ft. 4 Door French Door Refr

[This review was collected as part of a promotion.] Our new Bespoke refridgerator was just delivered and we are enjoying setting everything up. We love the autofill water pitcher, the way the French doors can be set to automatically open, the roominess of the entire and the deli door. We are still figuring out everything on the family hub, but so far it has been pretty intuitive. Thanks Samsung for a great product!

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