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Customer reviews for Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+ for
Samsung Bespoke 29 cu. ft. 4-Door French Door Refrigerator w/ AI Family Hub+
4.7 out of 5 stars
stars
574 ratings574 reviews
  1. 5 stars81% (464)
  2. 4 stars13% (75)
  3. 3 stars1% (8)
  4. 2 stars1% (4)
  5. 1 star4% (23)

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Showing 191-200 of 574 reviews
Mar 12, 2026
Tripper T
5 out of 5 stars review

Bestoke Refrigerator best ever

[This review was collected as part of a promotion.] This refrigerator had all the options you could possibly need. The doors open and close great. Being able to do them on the app makes it so easy. The two icemakers are fantastic. I've had this refrigerator over a month and it's the best refrigerator I have ever had. No problems at all very easy to install and the AI features are fantastic.

Review from Samsung US
Helpful?58YIRRO97UR415468217091
Mar 11, 2026
Mike
5 out of 5 stars review

Smart Design

[This review was collected as part of a promotion.] I Love this Samsung Bespoke refrigerator.It has a very sleek design and function .You can control the entire refrigerator from your mobile app .Every time you place an item the refrigerator takes a picture and you can see the items inside the refrigerator on your app .Next to the water dispenser hidden behind the is a water jug which is very useful to add Mont and cucumbers in it.

Review from Samsung US
Helpful?58YIRRO97UR415468217091
Feb 23, 2026
Waste of money
1 out of 5 stars review

Stay Away from Samsung

Samsung products have become very low quality. I purchased this refrigerator and with less than 5 years of normal usage, the whole unit has stopped working. Once i called Samsung, they CAN send someone to take a look, but i will have to pay out of pocket for the quote, the labor and anything else not read on their fine print 5 years ago. Just stay away from all appliances from this brand

Review from Samsung US
Helpful?58YIRRO97UR415468217091
reply from Samsung Care

Hello there, We understand how upsetting it is when a refrigerator stops working after only a few years of normal use, especially when you expect your appliances to last much longer. That kind of experience can be really disappointing. We would like the opportunity to review your situation and help however we can. Please contact us directly so we can take a closer look and assist with your concerns: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us When you message us, please provide this reference number (1152175301), so our team can pull up your information. Thank you! ^Joshua

Jul 6, 2026
Jb007
5 out of 5 stars review

Excellent Upgrade

[This review was collected as part of a promotion.] I upgrade my older family Hub fridge for this newer model. I must say I wish had done it a lot earlier. The AI features are amazing. Capturing food in and out. My food list is always up to date which works great when having to decide what to make for dinner. Ice maker is in the freezer and water dispenser in the fridge. Bonus for the refillable pitcher!! More spacious than previous model. Love this fridge so far.

Review from Samsung US
Helpful?58YIRRO97UR415468217091
Dec 20, 2025
Edaug
2 out of 5 stars review

Not so happy with Samsung these days.

[This review was collected as part of a promotion.] Would be nicer if I could have other apps to use. But most dissapointing feature is the lack of a light for the freezer. My last samsung had a light in the bottom freezer. Now my sealing bar between the ref doors is not sealing well. Only had for 6 months. Not happy with the last 3 Samsung products that I have purchased.

Review from Samsung US
Helpful?58YIRRO97UR415468217091
reply from Samsung Care

Hello Edaug, We understand the dismay about one of the refrigerator's features and the door seals. Let us help. Here is a link detailing what to do when the refrigerator doors will not close. Select the which type of the door is not closing the options provided. Refrigerator or freezer doors will not close: https://www.samsung.com/us/support/troubleshoot/TSG10007112/ Should you need further assistance with the apps and the light, please feel free to get back to us via the following options below: 1. Facebook Messenger: http://m.me/samsungsupport 2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513 3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us Please provide us with this reference number 1151664991 to help our team pull up your information when you message us. Thank you. -Angelica

Mar 11, 2026
sanrys
4 out of 5 stars review

Samsung AI Hub Refrigerator — A Solid Upgrade with

[This review was collected as part of a promotion.] ⭐⭐⭐⭐ Samsung AI Hub Refrigerator — A Solid Upgrade with Room for Improvement Rating: 4 out of 5 stars Overview This is my second Samsung AI-powered refrigerator. I previously owned the Family Hub generation and recently upgraded to the newer model featuring the larger AI Hub screen. Overall, it's a very good refrigerator — Samsung clearly continues to push the boundaries of what a smart fridge can do. That said, after spending time with it, there are some clear strengths and a few areas where Samsung still has work to do. ✅ What I Love (Pros) Impressive Storage Capacity The interior space is generous and well-organized, making it easy to store everything from weekly grocery hauls to large platters for entertaining. Samsung has done a great job maximizing usable space. Excellent Cooling Performance The cooling is consistent and reliable across all compartments. Food stays fresh noticeably longer, and temperature recovery after opening the doors is quick. Beverage Center & Dual Ice Maker This is honestly one of my favorite features. The built-in beverage center is incredibly convenient for quick access to filtered water and drinks without opening the main door. Having two types of ice makers — cubed and Ice Bites™ — is a surprisingly useful luxury that I didn't know I needed until I had it. Sleek Exterior Design The refrigerator looks premium and modern in the kitchen. The flat-panel finish and minimal hardware give it a clean, built-in aesthetic that elevates the space. Large AI-Powered Touchscreen The upgraded AI Hub screen is significantly larger than the previous Family Hub display and feels more responsive. It serves as a great kitchen command center for managing calendars, viewing recipes, and streaming content while cooking. ⚠️ Where It Falls Short (Cons) Auto-Opening Door Is Underwhelming The hands-free auto-open door feature sounds great in theory, but in practice, it opens far too slowly and doesn't swing open fully. This makes it more of a novelty than a genuinely useful feature — you still end up pulling the door the rest of the way manually, which defeats the purpose. Bixby Is Not a Production-Grade AI Assistant For a refrigerator marketed around AI, the built-in Bixby voice assistant is disappointing. It struggles with basic commands, has limited contextual understanding, and simply doesn't compare to what we've come to expect from modern AI assistants like Alexa or Google Assistant. This is the area with the most room for improvement. Limited App Ecosystem for the Large Screen The AI Hub screen is big and beautiful, but Samsung hasn't fully capitalized on it yet. There's a noticeable lack of useful apps optimized for the vertical display format. The screen has so much potential, but the software library doesn't match the hardware's ambition. Internal Baskets and Trays Feel Flimsy Given the premium price point, I expected sturdier internal components. The baskets and trays feel lightweight and somewhat fragile — they flex more than I'd like when loaded with heavier items. Samsung should invest in more durable materials for these high-touch components. Final Verdict The Samsung AI Hub Refrigerator is a genuinely impressive appliance and a meaningful upgrade over the Family Hub generation. The core refrigerator fundamentals — capacity, cooling, and design — are excellent, and features like the beverage center and dual ice maker add real everyday value. However, the smart features still feel like they're catching up to the hardware. The auto-open door needs to be faster and more functional, Bixby needs a serious AI overhaul, and the app ecosystem needs to grow to justify that beautiful large screen. If Samsung can refine the software experience to match the quality of the hardware, this would easily be a five-star product. Would I recommend it? Yes — it's one of the best smart refrigerators on the market today. Just go in with realistic expectations about the AI features, and you'll be very happy with what is, at its core, an outstanding refrigerator. Reviewed by a repeat Samsung smart refrigerator owner who upgraded from the Family Hub to the AI Hub generation.

Review from Samsung US
Helpful?58YIRRO97UR415468217091
Mar 25, 2026
Satisfied
5 out of 5 stars review

STYLISH - FUNCTIONAL- WELL THOUGHT OUT?

[This review was collected as part of a promotion.] I am very happy with my refrigerator period it does all that I would like and more period it is beautiful coordinates well with my other Samsung appliances period I appreciate the quality for products, I ESPECIALLY LIKE THE INSIDE WATER PITCHER & 2 SIZES OF ICE CUBES.Tthank you!

Review from Samsung US
Helpful?58YIRRO97UR415468217091
Jan 12, 2026
TheresaSM
4 out of 5 stars review

Stops people in their tracks

[This review was collected as part of a promotion.] I love the inside layout of this fridge. It's extremely well designed. The water pitcher is such a useful feature. It would be a full 5 stars if the AI/screen worked a little better. Right now the UI is a bit clunky — but the great thing is this can be updated continuously. I'd buy this fridge again — and I talk about it more than I care to admit.

Review from Samsung US
Helpful?58YIRRO97UR415468217091
Mar 25, 2026
Nate
5 out of 5 stars review

Overall happy with it

[This review was collected as part of a promotion.] Overall the fridge is nice. The ice could be made a little faster. The display says ice maker full/off when it's not full and there doesn't seem to be an easy way to manually switch the icon to on/make ice. But it's nice cause there is two different sizes made. The ice tray lid could have been made to open/close easier. Display is nice. Food monitoring for expiration is good. I like the crisper in the middle. Nyice fridge.

Review from Samsung US
Helpful?58YIRRO97UR415468217091
Mar 5, 2026
Kimba2
1 out of 5 stars review

Style over substance.

Love the look and the screen. Loved having our family calendar easily accessible. I liked the ice drawer and the water jug inside the door. Drawer space is limited and the shelves are awkwardly spaced. This is my 3rd Samsung fridge. Not my favorite as capacity is not as efficient as others I've owned. Unfortunately the freezer stopped cooling after 4 months then the fridge followed shortly after. So not actually fulfilling the primary objective of the purchase. Pretty but useless. With no replacement in sight.

Review from Samsung US
Helpful?58YIRRO97UR415468217091
reply from Samsung

"Hello Kimba2, we truly value how you highlighted the design, Family Hub calendar, and the water and ice features on your third Samsung fridge. Reliable cooling is essential for your day‑to‑day. You can start performing a full power cycle for 2 minutes, look for any error codes or blinking on the display, and confirm there’s at least 2 inches of space around the sides, top, and back for airflow. You can explore the full guide here: https://www.samsung.com/us/support/troubleshoot/TSG10003479/ Please keep this reference number for your records: 1152219846 If the troubleshooting falls short, we can take a closer look and help explore your options through our support channels. Facebook Messenger: https://m.me/samsungsupport X: https://x.com/messeges/compose?recipient%20id=18768513 Samsung community: https://us.community.samsung.com/t5/samsung-community/ct-p/us Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG) Thank you for choosing Samsung as your partner for a better home. Rachel Samsung Care"