I am the second owner of this house with the Lifetime storage shed. Through your website I identified the product # and called service for a part. Ian was polite, professional and identified the part and identified it as under warranty amd shipped it out immediately. Very pleased!

[This review was collected as part of a promotion.] I'm very pleased with this shed. It went together fairly easily. We were missing one of the roof panels and the customer service was top notch. They sent the new panel out very quickly. I'm pleased with the water-tightness of the shed and the space is fantastic.

The process was a bit challenging but we did it. Follow directions as they wrote it, and you'll be fine. Don't skip the last few pages to level out the door frame!! End result was so worth it. No maintenance, no insect nests to worry about, and plenty of room!

[This review was collected as part of a promotion.] I needed parts for my shed that were missing when I bought the shed. This company is unbelievable as we were putting together the shed and I noticed parts were missing I just called told the customer service rep. what parts were missing and they shipped it to me and I had it within a week the customer service is excellent they are very very helpful and they ship you whatever you need I will never buy another shed from another company but lifetime it's an excellent company to deal with and thank you.

[This review was collected as part of a promotion.] I purchased a used shed online and during assembly I noticed quite a few missing parts. Upon contacting lifetime, I was politely greeted by a CSR who helped me order my missing items. He also caught an item I almost ordered incorrectly and proceeded to order the correct one. A good CSR can keep customers returning just as much as a bad CSR can lose repeat business. I'll definitely continue purchasing Lifetime products.

I tried buying this shed for a year and it kept becoming unavailable every month so I back ordered it! When I did that I received it the same month! Unfortunately there is a roof cap missing and about 20 screws!! I contacted customer service and they were very helpful will email me and ship parts out this week! I haven't gotten email yet so I hope I get the parts soon so we can close up the shed as it already rained and the shed is built with hole in roof!!

[This review was collected as part of a promotion.] I recently purchased the 10 x 8 Lifetime shed. I strongly suggest that you do pre-assembly prior to putting the shed up. It will save a lot of time. During my pre-assembly I discovered that they sent me 3 of the left side gables and one of the right side gable, so needless to say this put a crimp in my plans to assemble it that weekend. Keep in mind parts may not be where you would expect them to be. One of the parts to the truss was packaged with the steel rods. I had to wait 5 days to receive a replacement gable, so you should verify that all the correct parts are in the boxes before scheduling an install date with friends and/or family. It took 4 of us 3 1/2 hours to assemble the shed. I do not suggest you try and assemble this product on your own. One bit of advice is to make sure that when you install the skylights into the roof (during pre-assmbly) that you completely seal the outside edges with a silicone caulk to help prevent any leakage from them. Overall it is a very good looking and sturdy shed with a lot of room for storage. Hopefully it holds up over the years.

Quality product, well made, good engineering to have it all work together as a kit. Impressed by the inclusion of angle irons for side stabilization (& shelf support) and for the roof load-bearing for snow & ice, etc. Not a concern here in NorCal, but for snowy areas, well-thought out. Five stars, would buy again, and have recommended it to others.

The delivery took a long time with much back n forth on transport. The videos and booklet were great but a couple parts not synced. 1 piece was missing and it was expedited to us and she's complete. The platform tricky and an added cost. Plus the final hardware to do final attaching an extra cost. My 11 yr old son did most the work so not super hard. Overall the size and design are great but I have overspent on this

[This review was collected as part of a promotion.] Instructions skipped several steps and we're not clear. Ended up having to take things apart a few times. Some of the pieces didn't fit and required modifications in order to work. Took me and 3 others 15 hours to build.