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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
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Showing 871-880 of 952 reviews
Jul 4, 2024
MH31
3 out of 5 stars review

[This review was collected as part of a promotion.] We love the size of refrigerator but we recently had to have the compressor replaced and the ice machine hss frequently been in the fritz. Either it leaks profusely due to ice build up or it makes ice very slowly.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hi there. Thanks for sharing your experiences with your fridge. We're happy about your satisfaction with its size but understand the frustration with the compressor and ice maker issues. We're committed to fixing these problems for you. For personalized assistance, please get in touch with us directly on Facebook or X @LGUSSupport. Meanwhile, you can troubleshoot using these links: • https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-leaking-refrigerator--20152715569705 • https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982. ^Con

Sep 24, 2021
Gallant86
1 out of 5 stars review

Worst decision ever.

The in the door ice maker takes 4 hours to make any ice on a regular bases. The other door doesn't keep items cold. Basically the doors don't function like advertised. Let's discuss the ice balls, they have a flat bottom. In my opinion the refrigerator is all hype and not worth the money.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Jan 22, 2025
DebTay
1 out of 5 stars review

Not a reliable product

Very disappointed, the ice maker stopped working after six months. Repair person came out to fix said it was a known issue in the company and the fix lasted a few months and apparently the parts are not readily available for the repair people. Not a reliable product.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hello Deb. Thank you for taking the time to share your experience with the LG LRMDS3006S. Your feedback regarding the ice maker and the availability of parts is important, and we are dedicated to addressing these concerns. Your input helps us improve the reliability of our products and better serve our customers. We appreciate your patience and are committed to finding a solution for you. ~Ken

Jun 24, 2024
TD Terry
5 out of 5 stars review

Great Features

We bought this refrigerator a month ago and are VERY pleased with our purchase. The convert drawer is so special. The additional room provided with the design of the thin ice maker is great. The outside access on the right side of the refrigerator is a real plus. Crafted ice cubes are a n entertaining hit.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Sep 11, 2022
Jsis
2 out of 5 stars review

Nice but prone to breaking

We bought this fridge less than 3 months ago. I wanted it for the craft ice, be careful what you wish for. 1 - Craft ice makes 6 balls in 48 hours, EXTREMELY slow 2 - Regular ice functions poorly. Regular ice takes a while to make and the bucket is very small. If you like a lot of ice, go with a different fridge. Highly upset with this. 3 - Regular ice not functioning after less than 3 months. The rotating ice tray wedged and no longer functions. I am calling our supplier once they open (irritating) The fridge itself is pretty cool, the basic features ill designed and engineered make this product not worth the money. I would definitely find a more reputable fridge. Due to rules on this review site, I will not name the competitor which is highly regarded and makes products that not only functions like it should but lasts.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We're sorry to hear that! Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to troubleshoot the issue or set up repair if needed. Thanks. ^Nikki

Jun 19, 2023
Stacey R
2 out of 5 stars review

We're Returning, Terrible at Ice Production

I wanted to love this refrigerator, unfortunately it just was not a good fit for our family. We are returning it. I would say it is very poor at ice production. It struggles to fill the in door, very small, ice bucket in a day's span. It only produces 3 very small craft ice balls in a day's time, and we have it set at Ice Plus and to make 6. It's beyond ridiculous. We have a family of four and were constantly out of ice. The inside is very difficult to arrange, we have a lot of bottles that are tall, soy sauce, Worcestershire, Ketchup, BBQ, etc., and it's hard to make them fit. I don't like that when you open the freezer the top drawer doesn't slide open as well. All of that was workable, but the ice situation was not and I'm not paying that much money for a refrigerator I do not love. It's also on the dark side, just not impressed no matter how much I wanted to be.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from social/LG

We see that you left a 2 star review, However the details about your experience with us is one that is less than our desires. Thank you for bringing this to our attention. Because we've had issues with the craft ice balls not ejecting properly LG has released a software update for those units with a craft icemaker. You can also try the following troubleshooting steps showcased in this video https://www.youtube.com/watch?v=XFj0G2xTZL0 The main thing the software update does is it extends the heater time which now loosens the ice balls from the mold and allows them to drop. Once that happens your icemaker will begin back on its regular cycle of making ice. If these steps don't work, you can always reach back out to us for further assistance. We hate to see you go, However, We understand your decision. Going forward we look ahead to the next time to serve you better in the future. ~Tanisha

Jul 28, 2024
Pearl Sova
1 out of 5 stars review

I barely have a year with my refrigerator and it had so many problems that they took their sweet time fixing it. I lost all my groceries. It took six weeks to finally get it fixed. I am a loyal lg customer. I just bought a new stove recently. I’m disappointed with not making a priority to get my refrigerator fixed.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Thank you so much for sharing your experience with us. We truly understand your feelings about the inconvenience you've faced. Losing your groceries is disappointing. Your feedback is very important to us, and I want you to know that we're committed to improving our service. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Oct 30, 2024
maxoccupancy5
4 out of 5 stars review

I'd buy it again.

Good size and function. I like the door in a door. Shelves could be a little more versatile for spacing. Unfortunately, one time the freezer did not shut and that, somehow, caused the fridge section to freeze. That's oaky except that it cause the ice / water line to freeze and burst. Now I'm trying to get it serviced.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 14, 2024
LGIceAndMore
3 out of 5 stars review

In door icemaker

[This review was collected as part of a promotion.] This repair is still ongoing, icemaker is not making ice even after a new ice maker was installed. The ice cabin is showing 20°F. The craft ice maker is working perfectly. I want to hold back on the rating until the fridge is working completely.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hi there. Thank you for sharing your feedback on the LG Refrigerator (LRMDS3006S) model. We understand how important it is to have reliable appliances that function properly. We strive to provide high-quality products and exceptional customer service that exceeds our customers' needs and expectations. We'd like to assure you that we are actively working to streamline our repair processes to provide more efficient and timely service to our valued customers. If there's anything we can do to assist you further, please reach out to us on social media @LGUSSupport. ^Juvy

Aug 10, 2024
4AD67AR
5 out of 5 stars review

Very happy with all of the features.

[This review was collected as part of a promotion.] The personal at CENWOOD are excellent, the process of purchasing a refrigerator was made easy with there help . Our refrigerator was delivered earlier than expected that made us very happy . The delivery team was excellent , setup was very smooth and they went over the operation with us very pleased .

Review from lg.com
Helpful?52F0G52AMVYB15437472828