[This review was collected as part of a promotion.] I like the refrigerator for the most part expect for the craft ice machine. It stopped working once the warranty expired. How convenient! So now I have a refrigerator that hasn't made craft ice in a couple of years

This is a wonderful fridge. But it is big so measure your opening! I was giddy about the craft ice and the slim ice/water dispenser in the fridge door - perfect! It holds sooooo much and the slide back shelf is great. I purchased my first LG products this year and couldn't be happier.

[This review was collected as part of a promotion.] We love the size of refrigerator but we recently had to have the compressor replaced and the ice machine hss frequently been in the fritz. Either it leaks profusely due to ice build up or it makes ice very slowly.

We bought this fridge in February to replace a dead 8 year old fridge. We love the layout, features and room. The craft ice is great not only for drinks but keeping water bottles cool all day. The fridge fits perfectly into our millwork although it sticks out farther than the old fridge. Here's the problem. LG designed the fridge with a side intake for cooling the new R600 system. Despite our millwork providing over the required 1" of clearance on all sides as stated in LG's paperwork, there isn't enough airflow for our fridge to properly work. By June it stopped making ice (warning sign) and had temperatures in the high 40s in the fridge and high teens in the freeze (ice cream was soft). It needed to have it's compressor replaced once. It worked well for a few more weeks, then again, no ice. Service tech came out and spent several hours recharging the system. Unit started performing better again, for a few weeks, but then the temps started climbing again. Service tech returns for a third time. Very nice guy, BTW. Clearly the issues seems to be a design flaw. Expensive fridge needs to sit inside the millwork? Clearly not considered by the engineering team (I'm a licensed engineer, so I can say these things). Runs fine when we pull it out of the cabinets. Needs to have better air circulation pattern. I'm in the process of getting a fan to run on a thermostat to circulate air behind the fridge when it gets too warm (house is fully air conditioned). Something that LG should consider doing. Definitely disappointing because the rest of the fridge is well laid out and built. Still working with customer service on this. But clearly this was intended to sit out, not in cabinets like any modern home has. Just a little too expensive to delegate it to being the spare garage fridge at this point.

Purchased in May but didn't receive until end of June. Once we finally got the fridge it was great - for 3 weeks exactly. After that started making loud noises, BOTH ice makers quit working, freezer won't freeze and won't hold temperature. Have had 2 service techs out and it's October - and still not fixed. At my wits end. Bought this to replace a 16 year old LG we never had problems with. Will never purchase another LG product again.

[This review was collected as part of a promotion.] The refrigerator is really nice and spacious. I like the craft ice function as well as ice is a hot commodity in our house. The fridge seems very well thought out and designed. The water filter location and design is much better than other fridge models I have had to use. I like the quick access door and how much you can actually fit in there. All the shelves/compartments actually fit stuff unlike my last fridge where I had some odd sized shelves/compartments where they didn't have any real storage usage just there.

It's a nice appliance but it will break right after the manufacturer warranty is out. First the craft ice maker stops working, then the freezer fan goes out. If you buy this, make sure you buy the extended warranty because LG is useless! It's showing that the warranty is only one year considering how many issues this thing has.

I barely have a year with my refrigerator and it had so many problems that they took their sweet time fixing it. I lost all my groceries. It took six weeks to finally get it fixed. I am a loyal lg customer. I just bought a new stove recently. I’m disappointed with not making a priority to get my refrigerator fixed.

I wanted to love this refrigerator, unfortunately it just was not a good fit for our family. We are returning it. I would say it is very poor at ice production. It struggles to fill the in door, very small, ice bucket in a day's span. It only produces 3 very small craft ice balls in a day's time, and we have it set at Ice Plus and to make 6. It's beyond ridiculous. We have a family of four and were constantly out of ice. The inside is very difficult to arrange, we have a lot of bottles that are tall, soy sauce, Worcestershire, Ketchup, BBQ, etc., and it's hard to make them fit. I don't like that when you open the freezer the top drawer doesn't slide open as well. All of that was workable, but the ice situation was not and I'm not paying that much money for a refrigerator I do not love. It's also on the dark side, just not impressed no matter how much I wanted to be.

[This review was collected as part of a promotion.] This is a great refrigerator, and it meets my household needs. The design looks and fit well withing the home. The only complaint would be the icemaker. It needs to be emptied almost daily to avoid any backup. Overall, it is a great product