Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ forMember photos
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Great refrigerator, poor craft ice maker design
[This review was collected as part of a promotion.] The refrigerator and freezer are great. Lots of room and easy access to our food items, especially quick items kept in the middle drawer. Only complaint is the craft ice maker which is a piece of junk. We've had to replace the maker 5 or 6 times since purchasing the refrigerator. This is a problem if you like ice since the regular ice maker bin is small and does not hold a lot.
Like the fridge, hate the taste of the ice
[This review was collected as part of a promotion.] I generally like the refrigerator but the ice from both ice units tastes awful. I have tried discarding the ice as suggested and may be approaching 20 batches and there is no change. Tastes like chemicals. Lg is sending a new water filter since it appears the existing one is not work. We are still making ice in a tray a d buying bags of ice. Hope we ger this resolved soon.
Hi. We appreciate you sharing your thoughts and review regarding your LG LRMDS3006S Refrigerator. We recognize your experience with the ice taste from both ice units on your refrigerator. To check additional troubleshooting steps regarding water and ice taste, you can visit our guide at https://www.lg.com/us/support/help-library/ice-has-bad-taste-refrigerator-CT00023125-1338395601671?srsltid=AfmBOooLFkq8VKyMVN2WEVOYCOvN7Mj8yyE3PjY_vs85nuLAxGtD5eKd. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Very poor Craft Ice Maker and other issuea
We purchased the LG fridge because we loved the idea of the Craft ice maker and it has only worked for short periods at a time we have had 4 replacements of the Craft ice maker very dissatisfied. Recently the fridge stopped cooling and found out it had a coolant leak all the fluid leaked out. The tech had to replace the compressor and condenser and several other parts. Also the right side door does not pops open every time you close the left side door, sometimes it will not shut properly and the door alarm goes off.
Hello, David. We appreciate you sharing your experience with your LG LRMDS3006S Refrigerator. We want you to feel supported with both performance and next‑step options, and your feedback helps us see what’s been happening on your end. When cooling decreases, confirming that the vents are clear, ensuring the doors are sealing well, and checking that the condenser area has proper airflow can help stabilize temperatures while a technician evaluates the sealed‑system components. For the door movement you mentioned, making sure the refrigerator is level and that the shelves aren’t pushing against the door liner can help improve closure. You can review guidance on cooling here: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 and door‑seal performance here: https://www.lg.com/us/support/help-library/lg-refrigerator-weak-door-seal-and-door-closure-issues--20154713215859 If you’d like us to review your case details or assist with next steps, feel free to reach out to lgdigitalcare@lg.sprinklrsupport.com. ^James
LG ThinQ Failure At 3 Years!
Not quite three years old LG ThinQ and after multiple service calls, a compressor replacement, two cycles of recharging refrigerant, we finally gave up. Freezer was not making ice consistently even after replacing both ice makers. Refrigerator was not holding temperature below 40 degrees and freezer never got colder than 10 degrees. Bought a new, replacement unit from another brand to move on. Very disappointing experience with LG.
Hello, Richard. We appreciate you sharing your experience regarding your LG Refrigerator model LRMDS3006S. We always strive to provide high-quality products for your home, and we want to ensure you receive a dependable experience with your household appliances moving forward. To help ensure optimal cooling and ice production performance on these configurations, we recommend checking that the doors seal completely flat against the frame, verifying that internal air vents are kept completely clear of large food items, and confirming the water line valve is fully open. For future reference on maintaining proper cooling and ice production settings on LG Refrigerators, please check out the links at https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 or https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need any future support. ^James
Poor quality
I didnt expect to have so many issues with such a high end brand. Seriously not happy with the quality of this refrigerator. From Ice machine not working to compressor leaks and not freezing. I will not be purchasing an LG fridge again. Very disappointed.
Hi, Sheryrae. Thank you for taking the time to share your review regarding your LG Refrigerator model LRMDS3006S. We recognize your experience with the ice maker functionality, cooling performance, and overall reliability of your appliance. To help restore proper cooling and ice production, ensuring the water supply valve is fully open, checking that air vents are unobstructed, and resetting the ice maker can help resolve performance issues: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice--1400773605181?srsltid=AfmBOopQ6uRMyCtN8jkLQswz3uZNQjD-b9-cjVLtDLWmIrppkw9eTBta and https://m.youtube.com/live/c2GEZvlbtrQ?t=19s. We want to help ensure your kitchen setup operates smoothly and efficiently for your home. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Do Not Buy
This was the most expensive fridge I have ever purchased. This machines failed ever year and I had nothing but problems with it. Lost all of my food twice. DO NOT BUY. Service was great, they fixed it every time. It works great now, but worst experience ever.
Hi, Troy. Thank you for taking the time to share your feedback regarding your LG LRMDS3006S Refrigerator. We recognize your experience with the loss of food due to the cooling performance on your unit, and we are glad to hear that it is working great now. To help maintain proper cooling and optimal operation for future reference, you can check our video guide here: https://www.youtube.com/watch?v=c2GEZvlbtrQ. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Worst products ever
I will never buy another LG product my refrigerator has been out for 7 weeks and hasn't got repairs repairman hasn't fixed it doesn't put a compressor on up still leaks I want my money back. Our dishwasher has been not working correct for 7 weeks and no one has shown up to fix it.
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Hello. We appreciate you sharing your experience and feedback regarding your LG LRMDS3006D Refrigerator. We recognize your experience with the prolonged cooling outage and the service visits for your kitchen appliances. To help address cooling performance, please ensure the power cord is connected securely and check that the interior air vents are not obstructed by food packages. You can also review https://www.youtube.com/watch?v=c2GEZvlbtrQ for additional helpful information. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Be warned! DO NOT PURCHASE A LG REFRIGERATOR
This is the second and will be the last LG refrigerator I'll have owned. I have been burnt for the last time! Both refrigerators terminally failed shy of 4 years old and less. I will never purchase another LG product again!
Hello, Stephen. Thank you for taking the time to share your feedback regarding your LG LRMDS3006D Refrigerator. We recognize your experience with the cooling performance and overall lifespan of your unit. For information and troubleshooting regarding cooling functionality, you can check our video guide here: https://www.youtube.com/watch?v=c2GEZvlbtrQ. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Refrigerator Lemon
Refrigerator stopped cooling after having it for 3.5 years. 2nd LG frig in 7 yrs. Would NEVER buy another LG appliance and will tell all the people I know that the product stinks!!!
Hello, Ator. We appreciate you sharing your thoughts regarding your LG Refrigerator model LRMDS3006D. We recognize your experience with the cooling performance of your unit and wanting to ensure everything operates reliably for your home. To help check basic operation and cooling performance, ensuring the condenser coils are kept clean and verifying that the doors seal properly can help support optimal cooling: https://m.youtube.com/live/c2GEZvlbtrQ?t=19s. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James
Great features but you can't use them
Didn't make it to the 5 year anniversary and the freezer not freezing. Ice makers not working. Refrigerator not cooling to set temperature. Set at 35 but cools to 42-50.
Hello, Michael. Thank you for taking the time to share your review for your LG LRMDS3006S Refrigerator. We recognize your experience with the cooling performance and ice maker operation in your unit. To help restore optimal temperatures, please ensure the power cord is securely plugged in, verify that the air vents inside the fresh food and freezer compartments are not blocked by items, and clean any dust from the rear condenser coils. You can also visit https://www.lg.com/us/support/help-library/lg-refrigerator-freezer-not-cold-enough--20155014481733?srsltid=AfmBOorXSLrYnV81jfwcBSX8Q2w0lt30nfJaGOEYOgbYWSExxgfg3l2j for additional troubleshooting steps. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James