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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
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Showing 31-40 of 952 reviews
Aug 9, 2021
RECOZ
1 out of 5 stars review

Verified Purchase

So Disappointed

[This review was collected as part of a promotion.] We were so excited about the new frig. Unfortunately, only worked for 7 weeks. We have been without a working frig for over two months. Multiple repairs. Still not cooling. Splurged on top of the line--got a big box.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 30, 2021
dsb4
1 out of 5 stars review

Verified Purchase

Love it until it broke after 9 months

[This review was collected as part of a promotion.] I loved my French door refrigerator with the craft ice. I also loved the middle wine/deli drawer. Then after only 9 months I wake up to find it not working and everything melting. The compressor went out. After a week of try to get it repair it is working again.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Dec 19, 2023
AL84
5 out of 5 stars review

Verified Purchase

Very well designed and dependable

[This review was collected as part of a promotion.] This is our second LG refrigerator and we couldn't be happier with our purchases. They both have/had very nice and convenient features and our first one lasted much longer than we ever expected. The electronics eventually went bad which prompted our new purchase. We would definitely recommend the LG line for performance and dependability.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Dec 23, 2022
Review32
3 out of 5 stars review

Verified Purchase

Nice but loud

[This review was collected as part of a promotion.] The refrigerator is nice. Big and overall a good value. At it very noisy though especially at night makes a loud humming you can hear over load action movies on TV. If we new how load it would be we won't have purchased.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We appreciate your feedback, and we're sorry to hear that you had a negative experience with your LG fridge. Your feedback helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Jun 1, 2021
Wipp44
3 out of 5 stars review

Verified Purchase

Nice, but having to have repaired already

[This review was collected as part of a promotion.] The fridge is nice, but we already have to have the fridge repaired. We didn’t even have the fridge for 2 days and the compressor is very loud compared to our old LG fridge (the compressor died on that one in 2 years). The compressor for the fridge runs non stop. The earliest I could get a repair company to come out was over 10 days. A&E (an L&G repair company) is coming to repair the fridge tomorrow, but they gave me a window for repair from 8am-5pm. Seriously, how can they not do better at scheduling a 2-3 hour window. The ice maker in the door works much slower than our old refrigerators (this is our 3rd LG fridge in 5 years). It takes about 2 days to fill up the container even in Ice Plus modes. The Craft Ice maker in the bottom freezer barely works. In the past two weeks that we have had the fridge, we have only got about 14 balls of ice. The main reason why we buy LG refrigerators is because of the ice maker in the door. That is a great feature. The fridge is a nice design with the four doors (our old ones were the 3 door models). My one problem with the design is that if you go through a lot of milk like we do, you have to adjust at least one side of the shelving to make room for extra gallons of milk (or any taller items) and the shelves don’t line up. If the top row of shelving could go one or two slots higher, I think I could adjust the shelves to be the same level on both sides and tall enough to put a couple gallons of milk in the shelf. LG makes great products, it just seems that refrigerators are a little bit of a problem. I just hope they can figure out the problem tomorrow as it took over 5 months to get this fridge (after the last one’ compressor failed) and I don’t really want to have to wait that long for another one if this one fails.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

May 8, 2022
hheaven
5 out of 5 stars review

Verified Purchase

Really great features

[This review was collected as part of a promotion.] Love, love, love this new refrigerator. Love the extra multi-use drawer. We use it to keep our bottled water/drinks cold, which really frees up a lot of space in the main refrigerator area. The freezer is still quite large even with the multi-use drawer.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jan 19, 2023
BluDoberman
2 out of 5 stars review

Verified Purchase

Great features, but compressor failed

This is a beautiful, large capacity refrigerator with great features. The craft ice and full convert drawer are great features. Unfortunately, shortly after getting this fridge, we noticed water dripping out the ice/water dispenser in the door. Initially we thought an ice cube or two got stuck in the dispense, melted and expelled water down the front of our fridge doors. No, our compressor failed. Both fridge and freezer were not cooling. Items in freezer were thawed and fridge items were just below room temperature. LG came out and replaced the compressor under warranty, but we lost a ton of food (as this is a 30 cu ft unit).

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We want to thank you for taking the time to communicate with us about your experience with your LG refrigerator. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000...^Ivan

Mar 21, 2022
BrianBridson
4 out of 5 stars review

Verified Purchase

Overall pretty good

[This review was collected as part of a promotion.] Operates very well and keeps everything at proper temperature. Ice maker and water dispenser work very well. Limited door shelf space, and limited space for tall items in the door and on the regular shelves. WIFI enabled through the LG app, but not accessible through Amazon Alexa, even though LG has an Alexa skill - it works for other LG products but not LG refrigerators.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jan 18, 2024
Coldbox1
4 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] Love the storage and the room in the refrigerator. Not too happy that a year after we had to replace the compressor on it and still is acting a little strange, but LG took care of the problem with no hassle. Overall, I would say it is a very good refrigerator with plenty of room.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
May 30, 2021
Kat1000
4 out of 5 stars review

Verified Purchase

Great refrigerator

[This review was collected as part of a promotion.] I recently bought this refrigerator and I am really pleased with it. There is a lot of room inside the fridge and I am still working on filling it up, I wasn’t expecting it to be so large inside so that’s a win! One of the features that I didn’t expect to like so much is that you can select how much water you want, 4oz 8oz 16oz and 32oz. The 4oz and 8oz are really handy when it comes to making a bottle for my baby. I didn’t know how much I would appreciate that until I had it. I would say the only downside is that the door doesn’t make as much ice as I was hoping. My husband and I agreed that the saving grace was that it makes craft ice as well. It makes for good backup ice when the door runs out. The craft ice is kind of cool but I think I would prefer if it made regular ice instead. So all in all I would say I’m pretty happy with my purchase, if ice is my biggest concern it’s definitely not the end of the world haha.

Review from lg.com
Helpful?52F0G52AMVYB15437472828