Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™

Member photos

Sort by |
Showing 841-850 of 967 reviews
Jul 28, 2024
Pearl Sova
1 out of 5 stars review

I barely have a year with my refrigerator and it had so many problems that they took their sweet time fixing it. I lost all my groceries. It took six weeks to finally get it fixed. I am a loyal lg customer. I just bought a new stove recently. I’m disappointed with not making a priority to get my refrigerator fixed.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Thank you so much for sharing your experience with us. We truly understand your feelings about the inconvenience you've faced. Losing your groceries is disappointing. Your feedback is very important to us, and I want you to know that we're committed to improving our service. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jun 19, 2023
Stacey R
2 out of 5 stars review

We're Returning, Terrible at Ice Production

I wanted to love this refrigerator, unfortunately it just was not a good fit for our family. We are returning it. I would say it is very poor at ice production. It struggles to fill the in door, very small, ice bucket in a day's span. It only produces 3 very small craft ice balls in a day's time, and we have it set at Ice Plus and to make 6. It's beyond ridiculous. We have a family of four and were constantly out of ice. The inside is very difficult to arrange, we have a lot of bottles that are tall, soy sauce, Worcestershire, Ketchup, BBQ, etc., and it's hard to make them fit. I don't like that when you open the freezer the top drawer doesn't slide open as well. All of that was workable, but the ice situation was not and I'm not paying that much money for a refrigerator I do not love. It's also on the dark side, just not impressed no matter how much I wanted to be.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from social/LG

We see that you left a 2 star review, However the details about your experience with us is one that is less than our desires. Thank you for bringing this to our attention. Because we've had issues with the craft ice balls not ejecting properly LG has released a software update for those units with a craft icemaker. You can also try the following troubleshooting steps showcased in this video https://www.youtube.com/watch?v=XFj0G2xTZL0 The main thing the software update does is it extends the heater time which now loosens the ice balls from the mold and allows them to drop. Once that happens your icemaker will begin back on its regular cycle of making ice. If these steps don't work, you can always reach back out to us for further assistance. We hate to see you go, However, We understand your decision. Going forward we look ahead to the next time to serve you better in the future. ~Tanisha

Sep 15, 2021
BadLGCompressors
1 out of 5 stars review

Two compressor failures within nine months.

We ordered this refrigerator last winter, it arrived in January. In February the compressor failed. We had to store our food in coolers with dry ice for nearly two weeks before it could be repaired. Yesterday (mid September) the compressor started to make noise. We called for service again. This morning we woke up to water dripping out of the ice dispenser all over the floor and a 55 degree refrigerator section. Before you purchase an LG refrigerator Google "LG refrigerator compressor failure."

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane

Apr 5, 2025
Drop1
3 out of 5 stars review

Insufficient Lighting

Loved frig.BUT we returned frig. because in low light you can't see controls on door Words need light NOT bar above words! If you can't see the words the Lighted bar means nothing! No light till push dispenser. Don't know what is being despensed till too late. Words are hard to see even in daylight. Poor design

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Care Team

Hey there! Thanks for sharing your feedback about the refrigerator. We understand your point about the control panel lighting in low light and how that impacted your experience. To help us better understand your feedback and see if there's anything we can do, could you please send us a private message on social media @LGUSSupport with your refrigerator's model number? We'd appreciate hearing more details ^ Diego

Dec 2, 2024
Rebecca23
3 out of 5 stars review

Buyer be aware.

I bought this April 18, 2023, and by August 2024 (just past the warranty), the craft ice maker needed to be replaced. Also, the control panel needs to be replaced. It took me quite awhile to hook the refrigerator to the app, and the people that brought it to my house took the freezer handle off to get it through the front door, and the handle never worked properly until then.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social

Thanks for sharing your experience! It sounds like you've encountered a few challenges, and we understand how important it is for everything to work seamlessly. The craft ice maker is covered under a 3-year warranty, so we’d love to know if you were able to get that fixed or if you still need service. If you’d like, feel free to send us a private message @LGUSSupport, and we’ll be happy to help look into the issues with your craft ice maker, control panel and handle. We're always here to assist you, and your feedback is invaluable as we continue to improve our products and services. ~Ivy

Jan 22, 2025
DebTay
1 out of 5 stars review

Not a reliable product

Very disappointed, the ice maker stopped working after six months. Repair person came out to fix said it was a known issue in the company and the fix lasted a few months and apparently the parts are not readily available for the repair people. Not a reliable product.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hello Deb. Thank you for taking the time to share your experience with the LG LRMDS3006S. Your feedback regarding the ice maker and the availability of parts is important, and we are dedicated to addressing these concerns. Your input helps us improve the reliability of our products and better serve our customers. We appreciate your patience and are committed to finding a solution for you. ~Ken

Jul 15, 2022
Margo2
5 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] I love this refrigerator. It keeps food fresh longer than my previous one, Easier to find things and is big. Love the double ice maker (even though they are a little slow. The door in door is great too. I have had it almost a month and am very pleased. My fruits and vegetables stay fresh much longer than before.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 10, 2024
4AD67AR
5 out of 5 stars review

Very happy with all of the features.

[This review was collected as part of a promotion.] The personal at CENWOOD are excellent, the process of purchasing a refrigerator was made easy with there help . Our refrigerator was delivered earlier than expected that made us very happy . The delivery team was excellent , setup was very smooth and they went over the operation with us very pleased .

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Care Team

Hi there! Sounds like everything from purchase to delivery went smoother than a brand‑new fridge door glide. Love hearing that the team made the whole experience easy and enjoyable. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich

Jul 10, 2025
Aterrible Fridge
1 out of 5 stars review

DO NOT BUY THIS FRIDGE

DO NOT BUY THIS FRIDGE. This fridge quit after only 3 years. It dents horrible and nothing but trouble with the ice maker. The freezer is completely toast after 3 years. 1 of the 3 coils on the condenser are frosted. It no longer freezes the freezer or makes ice. It's a major part that is broken and is not fixable.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Team

Thank you for sharing your feedback. Your fridge is designed to offer long-lasting performance, and we want to ensure it meets that standard. We’d like to learn more and explore how we can support you. Please contact our team via social media @LGUSSupport with your contact details. We're here to help and committed to making things right. ^David

Dec 2, 2020
RydersNina
5 out of 5 stars review

Love door-in-door & dual ice makers

[This review was collected as part of a promotion.] We've had this fridge for 6 months; no issues. The door-in-door is very convenient for those items we use frequently, thereby keeping the rest of the fridge contents cold. The craft ice is great; it stays solid for a long time, especially in our thermal cups. We like having dual ice makers. We have only used the top drawer as a refrigerator door so I can't speak to its freezer capabilities, but we like the easy access to things we use frequently. The design works well for us and we've had none of the issues described in other reviews. We had a different LG french door refrigerator for 10 years that we were also very happy with but when we sold our house, the buyers wanted it. That's why we purchased this one. Very happy with it.

Review from lg.com
Helpful?52F0G52AMVYB15437472828