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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 831-840 of 977 reviews
Jul 1, 2024
Reviewer name: Luke Rowley
3 out of 5 stars
3 out of 5 stars review

Ice makers lacking

[This review was collected as part of a promotion.] I bought this two weeks ago. This was a display model so it had a few scratches and dents. The problem I had was neither ice maker worked when I got it. The good news is LG quickly sent out two new Ice makers. I also think it is crazy that it only makes 3 craft ice cubes a day. That just seems like a waste. I hope I can replace the craft Ice maker with a regular Ice maker so we can have more ice when needed. Everything but the Ice makers we love.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hi, there. Thank you for sharing your feedback on the LG Refrigerator (LRMDS3006S) model. We understand how important it is for your appliances to work efficiently and reliably. We strive to provide outstanding products and services that fulfill our customers' requirements and anticipations. To fix this, If your unit was recently installed, it may take up to 24 hours for each compartment to reach the desired temperature and for the ice maker to begin making ice. Set the temperature -4°F (-20°C) is the minimum recommended temperature setting of the freezer compartment for normal ice production. For more information, visit https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982#. If you need more help, you can reach out to us on social media @LGUSSupport. ^Juvy

Jul 21, 2024
Reviewer name: JDW2
5 out of 5 stars
5 out of 5 stars review

LG Fridge

[This review was collected as part of a promotion.] The refrigerator is really nice and spacious. I like the craft ice function as well as ice is a hot commodity in our house. The fridge seems very well thought out and designed. The water filter location and design is much better than other fridge models I have had to use. I like the quick access door and how much you can actually fit in there. All the shelves/compartments actually fit stuff unlike my last fridge where I had some odd sized shelves/compartments where they didn't have any real storage usage just there.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 15, 2022
Reviewer name: Margo2
5 out of 5 stars
5 out of 5 stars review

Great Refrigerator

[This review was collected as part of a promotion.] I love this refrigerator. It keeps food fresh longer than my previous one, Easier to find things and is big. Love the double ice maker (even though they are a little slow. The door in door is great too. I have had it almost a month and am very pleased. My fruits and vegetables stay fresh much longer than before.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jan 9, 2022
Reviewer name: sconro
5 out of 5 stars
5 out of 5 stars review

[This review was collected as part of a promotion.] This is a great refrigerator, and it meets my household needs. The design looks and fit well withing the home. The only complaint would be the icemaker. It needs to be emptied almost daily to avoid any backup. Overall, it is a great product

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 11, 2024
Reviewer name: John AZ
3 out of 5 stars
3 out of 5 stars review

Great Refrigerator, Except for the Ice Makers

The size and flexibility of the interior space is excellent. Temperature control is good as well Biggest problem is with the ice makers. The upper cube maker often jams and wont dispense everything of the jam prevents ice making to full capacity. The craft ice maker worked well for about 3 years, then a small piece suddenly broke off (I found it in the ice tray), and the balls stopped being round. As of July 8, 2024, the craft ice maker has stopped all together. I am researching buying a replacement ice maker currently.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hi there. Thank you for reaching us. I'm so sorry to hear that you're experiencing issues with your LG LRMDS3006S refrigerator's ice maker. I understand how frustrating it must be to deal with jammed ice makers and malfunctioning parts. Firstly, I want to acknowledge the positives - I'm glad you've been pleased with the size and flexibility of the interior space, as well as the temperature control. Those are crucial features for a refrigerator, and we're glad we were able to deliver on those aspects. However, it's unacceptable that you've encountered problems with the ice makers. The upper cube maker jamming and not dispensing ice properly is a common issue, and I apologize for the inconvenience it's caused. I'm also sorry to hear that the craft ice maker stopped working altogether, and the broken piece inside the ice tray was a surprise. I want to assure you that we take these issues seriously. Please reach out to us on social media @LGUSSupport so we can help you further. ^Cris

Jul 16, 2024
Reviewer name: Pnk_metal7
4 out of 5 stars
4 out of 5 stars review

Overall, great refrigerator

We have had this refrigerator for a little over a year. Overall it is a good refrigerator but we had an error code IF that came up just outside of the one year manufacturer warranty. LG offered a promotion that was able to extend out our warranty and we were able to get the ice maker fixed.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Dec 26, 2020
Reviewer name: Faye H
2 out of 5 stars
2 out of 5 stars review

craft ice feature

we purchased a model # LRMD3006D ON 5/25/2020 the craft ice feature is one reason we purchased this model because our family uses a lot of ice it worked ok about a dozen times and has been a problem ever sense first the craft ice just stopped working then I changed the settings and it worked for a while then just started dumping water in the ice tray now it stopped making ice again!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Apr 5, 2025
Reviewer name: Drop1
3 out of 5 stars
3 out of 5 stars review

Insufficient Lighting

Loved frig.BUT we returned frig. because in low light you can't see controls on door Words need light NOT bar above words! If you can't see the words the Lighted bar means nothing! No light till push dispenser. Don't know what is being despensed till too late. Words are hard to see even in daylight. Poor design

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Care Team

Hey there! Thanks for sharing your feedback about the refrigerator. We understand your point about the control panel lighting in low light and how that impacted your experience. To help us better understand your feedback and see if there's anything we can do, could you please send us a private message on social media @LGUSSupport with your refrigerator's model number? We'd appreciate hearing more details ^ Diego

Sep 2, 2024
Reviewer name: UnhappyLGwy
1 out of 5 stars
1 out of 5 stars review

Cannot find any help

[This review was collected as part of a promotion.] We can never find help here in Wyoming. So far it’s awful. Yes the people are also friendly but they don’t help at all. They always say we will “escalate” our request but nothing ever happens. It’s almost been a month and it’s exhausting.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social

Hey there! We're here to support you and your LG refrigerator. We'd like to investigate this further for you, as we know the importance your fridge can have in your home. Please private message us on social media @LGUSSupport with your contact information, and we would be happy to assist. We appreciate your patience, and we'll do everything we can to help you through this! ^Joslyn

Sep 18, 2023
Reviewer name: Craft ice maker sucks
3 out of 5 stars
3 out of 5 stars review

Great refrigerator/ Craft Ice maker fail!

[This review was collected as part of a promotion.] I really love the refrigerator, size is great, shelving is perfect for everything we need it for. I would rate it a 5 star but the Craft Ice maker has been nothing but trouble since the warranty ran out (perfectly planned to the month, 12 months after purchase). It makes ice balls okay but only releases one or two of the three from the tray. Then it fills all the trays with water (including the ones that still have ice in them) the water spills over the whole unit freezing it up and the ice in the collection tray below..

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Customer Care

We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance with setting up service to help resolve this issue. ~Tanisha