Thank you for sharing the love with our LG refrigerator, model LRMDS3006S and we want to thank you for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. We appreciate your patience and understanding in regards to the issues that you’ve encountered, if you have other concerns please don’t hesitate to reach us at our customer service line 800) 243-0000 or send us a private message through Facebook or Twitter with your contact information using the handle @LGUSSupport. ^Danee

Thank you for your feedback and the information. Because we've had issues with the craft ice balls not ejecting properly LG has released a software update for those units with a craft icemaker. You can also try the following troubleshooting steps showcased in this video:https://www.youtube.com/watch?v=XFj0G2xTZL0 The main thing the software update does is it extends the heater time which now loosens the ice balls from the mold and allows them to drop. Once that happens your icemaker will begin back on its regular cycle of making ice. If these steps don't work, you can always reach back out to us for further assistance. ^Tanisha

Hello, Merce. Thank you for sharing what’s happening with your LG Refrigerator. We understand how important proper cooling and food preservation are, and needing a condenser replacement after about a year is something we want to take a closer look at to better understand what’s affecting your unit’s performance. To allow us to properly investigate the details of your specific product model and to see how we can assist with your cooling and preservation issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. You can also refer to this helpful link for reference on the specific issue you're encountering: https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-fridge-not-cooling-properly--1429710713371 ^James

Hello, Ryan. We appreciate you sharing your thoughts with your LG Refrigerator, model LRMDS3006S. We are dedicated to ensuring our appliances provide the high-quality performance and reliability you expect. To help keep your unit operating at its absolute best, we recommend verifying that there is adequate clearance space around the sides and back of the refrigerator for proper air circulation and ensuring the doors are sealing completely. We want to help ensure your kitchen setup operates perfectly and comfortably for your household. Please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further support. ^James

Hey there! We truly appreciate you letting us know about what's happening with the ice makers for your LG refrigerator. We want to make sure everything is working the first time so can keep enjoying cool drinks whenever you want. We'd be more than happy to provide you with this link (http://spr.ly/6425qKn9W), which offers troubleshooting tips for your fridge to help dispense ice again. We'll also gladly look into this further with you so we can make sure everything is working at 100%. Please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the troubleshooting you've tried, and details about your past interaction with support, and we'll be ready to help! *Josh

Hi, Bama. We appreciate you sharing your experience with the LG Refrigerator (LRMDS3006D) model. Moving from a 12–15‑year‑old LG refrigerator to a brand‑new model is a big upgrade, and it’s great to hear that everything has been exactly what you hoped for. The split door design, dual ice makers, and the versatile ConvertDrawer are some of the standout features of this model, and it’s wonderful to know they’re fitting your needs perfectly. Getting the right color, a good price, and smooth on‑time delivery really completes the experience. If you need further assistance, feel free to email lgdigitalcare@lg.sprinklrsupport.com. #LifesGood ❤️ – LG Digital Care Team ^Juvy

Hi there! Sounds like everything from purchase to delivery went smoother than a brand‑new fridge door glide. Love hearing that the team made the whole experience easy and enjoyable. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich