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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 811-820 of 977 reviews
Jul 10, 2025
Reviewer name: Aterrible Fridge
1 out of 5 stars
1 out of 5 stars review

DO NOT BUY THIS FRIDGE

DO NOT BUY THIS FRIDGE. This fridge quit after only 3 years. It dents horrible and nothing but trouble with the ice maker. The freezer is completely toast after 3 years. 1 of the 3 coils on the condenser are frosted. It no longer freezes the freezer or makes ice. It's a major part that is broken and is not fixable.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Team

Thank you for sharing your feedback. Your fridge is designed to offer long-lasting performance, and we want to ensure it meets that standard. We’d like to learn more and explore how we can support you. Please contact our team via social media @LGUSSupport with your contact details. We're here to help and committed to making things right. ^David

Jan 22, 2025
Reviewer name: DebTay
1 out of 5 stars
1 out of 5 stars review

Not a reliable product

Very disappointed, the ice maker stopped working after six months. Repair person came out to fix said it was a known issue in the company and the fix lasted a few months and apparently the parts are not readily available for the repair people. Not a reliable product.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hello Deb. Thank you for taking the time to share your experience with the LG LRMDS3006S. Your feedback regarding the ice maker and the availability of parts is important, and we are dedicated to addressing these concerns. Your input helps us improve the reliability of our products and better serve our customers. We appreciate your patience and are committed to finding a solution for you. ~Ken

Sep 24, 2021
Reviewer name: Gallant86
1 out of 5 stars
1 out of 5 stars review

Worst decision ever.

The in the door ice maker takes 4 hours to make any ice on a regular bases. The other door doesn't keep items cold. Basically the doors don't function like advertised. Let's discuss the ice balls, they have a flat bottom. In my opinion the refrigerator is all hype and not worth the money.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

May 15, 2022
Reviewer name: Class Actt
4 out of 5 stars
4 out of 5 stars review

Looks great!

[This review was collected as part of a promotion.] This refrigerator looks great in stainless; however, the shelf spacing is off. Shelving does not adjust for tall products without pushing a shelf half back. Stainless inserts seem to keep refrigerator colder as compared to my previous refrigerator. Some of the door shelving is not wide enough to accommodate regular size containers. Otherwise, very nice!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
May 8, 2021
Reviewer name: Peter 70
5 out of 5 stars
5 out of 5 stars review

Excellent Features Overall

[This review was collected as part of a promotion.] OK, so I just bought and had installed so very early review. Out of frustration with another large manufacturer's continued ice maker failures I chose this model, heavily infuenced by others positive reviews. The delivery gentleman mentioned that for every 4 LG refrigerator install he was involved, it was to replace my old brand. Learning all the features but it is well made and looking forward to a long lasting, hassle free experience.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
May 16, 2020
Reviewer name: bill kacer
1 out of 5 stars
1 out of 5 stars review

What happened to real customer service

[This review was collected as part of a promotion.] We had a repair #. 3 days later we hadn't heard anything, called back to CSR and she said she didn't have anything on file with that #?! We called a Repairman he came out and said it needs new fan, motor and circuit board. New?! I doubt it. Many indicators says this is a used fridge.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

Please accept my apologies for the delayed response. I certainly hope this issue has been resolved. If you have questions or further concerns, please reach out to our support team on Twitter via @LGUSSupport or on Facebook at https://www.facebook.com/LGUSA/. We apologize for any inconvenience this caused. ^Daphane

Aug 10, 2024
Reviewer name: 4AD67AR
5 out of 5 stars
5 out of 5 stars review

Very happy with all of the features.

[This review was collected as part of a promotion.] The personal at CENWOOD are excellent, the process of purchasing a refrigerator was made easy with there help . Our refrigerator was delivered earlier than expected that made us very happy . The delivery team was excellent , setup was very smooth and they went over the operation with us very pleased .

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Care Team

Hi there! Sounds like everything from purchase to delivery went smoother than a brand‑new fridge door glide. Love hearing that the team made the whole experience easy and enjoyable. If you ever need anything in the future, @LGUSSupport is always here to help. #LifesGood ❤️ -Rich

Sep 7, 2024
Reviewer name: Dwilhelm
1 out of 5 stars
1 out of 5 stars review

Terrible ice production

This freezer stopped producing our “6 per day” round ice just after our warranty was up. Now we are getting error codes, as well as slow ice production up top too. We are lucky to get 2 round ice cubes a day. Now our freezer is making a whining noise. We also get a “FFE” code that shows on the screen. So upset that we spent this much money for it to not even last 2 years. We thought buying a LG appliance was a smart move. Smh! Poor quality at an expensive price.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social

Hey there! Thanks so much for taking the time to share your thoughts with us. We understand how crucial it is to have a top-notch craft icemaker and rest assured; we're here to help you every step of the way. The error code FF indicates an issue with the freezer fan, which plays a key role in circulating cold air throughout your unit. The most common culprit behind this error is excessive frost build-up in the unit, which can lead to the fan getting stuck and making strange noises. But don't not! We've got some troubleshooting steps that can not only help you fix the issue but also prevent it from happening again. You can find all the details and steps right here: https://www.youtube.com/watch?v=pZcUdbVV1B8. If you have any other questions or need further assistance, don't hesitate to reach out to us on social media at @LGUSSupport. We're here to ensure that you have the best experience with your craft icemaker! ~Ivy

Dec 16, 2024
Reviewer name: Mgb03
4 out of 5 stars
4 out of 5 stars review

CRAFT ICE

[This review was collected as part of a promotion.] I like the refrigerator for the most part expect for the craft ice machine. It stopped working once the warranty expired. How convenient! So now I have a refrigerator that hasn't made craft ice in a couple of years

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hi, Pete. Thank you for sharing your experience with your LG Refrigerator. We’re glad to hear you’re enjoying it overall, though we understand how much the craft ice feature adds to the fun and convenience of the unit. Your feedback is truly appreciated, and it’s great to know the refrigerator continues to serve you well in other areas. For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Sep 18, 2023
Reviewer name: Craft ice maker sucks
3 out of 5 stars
3 out of 5 stars review

Great refrigerator/ Craft Ice maker fail!

[This review was collected as part of a promotion.] I really love the refrigerator, size is great, shelving is perfect for everything we need it for. I would rate it a 5 star but the Craft Ice maker has been nothing but trouble since the warranty ran out (perfectly planned to the month, 12 months after purchase). It makes ice balls okay but only releases one or two of the three from the tray. Then it fills all the trays with water (including the ones that still have ice in them) the water spills over the whole unit freezing it up and the ice in the collection tray below..

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Customer Care

We work really hard to make sure our customers love our products and service, so thank you for bringing this situation to our attention. Please let us know if we can be of further assistance with setting up service to help resolve this issue. ~Tanisha