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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 801-810 of 977 reviews
Sep 7, 2024
Reviewer name: Duger
5 out of 5 stars
5 out of 5 stars review

Absolutely Amazing

[This review was collected as part of a promotion.] I made this purchase a while back and have been extremely pleased since day one. I really love the craft ice cubes and the split door to access items that I frequently use. I would absolutely buy another LG refrigerator in the future if needed.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hi, Duger! What a fantastic review to read! We’re delighted knowing your LG Refrigerator has been a standout since day one. The craft ice feature and the handy split door really do make everyday use feel a bit more special, and it’s wonderful that they’ve become favorites in your routine. Hearing that you’d choose another LG refrigerator in the future truly means a lot to us! For more feedback or questions, please send us an email at lgdigitalcare@lg.sprinklrsupport.com. Thanks for choosing LG! #LifesGood ^James.

Jul 16, 2020
Reviewer name: K CooleyMiller
4 out of 5 stars
4 out of 5 stars review

Loved this Fridge

Bought this fridge 8 years ago and loved it until the compressor went out. The ice melted in the door ice maker and the water went into. the control panel, in the pull-out drawer and ruined. it. Poor design. Been waiting 3 weeks for new control panel was was told today it'll be another 3 weeks due to being on back order. I still recommend the fridge but frustrated with the back order of parts.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 24, 2024
Reviewer name: Anonymous
5 out of 5 stars
5 out of 5 stars review

My LG Refrigerator,Gas Stove and Dishwasher

[This review was collected as part of a promotion.] I replaced a side by side door for the new bottom freezer lg . I’m 81 and I love the convenience of wide double doors to remove your food and to place larger dishes for family Sundays meals! The round ice cubes a hit with all ages for their drinks! I tell everyone to buy Lg you stand behind your products ! I got the package fridge gas stove and dishwasher! Comments from installation guys that these are the favorites! The door bell a real help w great grandchild opening door with out asking !! These are meant for family fun! I rate them a 10 ! The door condiment area opening without opening fridge is a real winner as florida has humidity and this saves losing cool fridge ! Thank you LG family from my family !

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 4, 2024
Reviewer name: MH31
3 out of 5 stars
3 out of 5 stars review

[This review was collected as part of a promotion.] We love the size of refrigerator but we recently had to have the compressor replaced and the ice machine hss frequently been in the fritz. Either it leaks profusely due to ice build up or it makes ice very slowly.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hi there. Thanks for sharing your experiences with your fridge. We're happy about your satisfaction with its size but understand the frustration with the compressor and ice maker issues. We're committed to fixing these problems for you. For personalized assistance, please get in touch with us directly on Facebook or X @LGUSSupport. Meanwhile, you can troubleshoot using these links: • https://www.lg.com/us/support/help-library/lg-refrigerator-troubleshooting-a-leaking-refrigerator--20152715569705 • https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-enough-ice--1338395755982. ^Con

Sep 25, 2024
Reviewer name: tesiakelley
1 out of 5 stars
1 out of 5 stars review

GET EXTENDED WARRANTY

It's a nice appliance but it will break right after the manufacturer warranty is out. First the craft ice maker stops working, then the freezer fan goes out. If you buy this, make sure you buy the extended warranty because LG is useless! It's showing that the warranty is only one year considering how many issues this thing has.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Care Team

Hey there. We're here to support you and your LG refrigerator as best as possible. For optimal performance of your LG refrigerator's Craft Icemaker and freezer fan, please ensure adherence to the following steps: Verify the icemaker is activated with the control panel indicating "Ice On," confirm the water supply is securely connected with adequate pressure, update the refrigerator's software via the LG ThinQ app by navigating to Settings > Device Information, if necessary, manually eject any obstructing ice by pressing the reset button on the icemaker, and adjust the refrigerator and freezer temperatures to 37°F and 0°F, respectively. Should these measures not rectify the situation, we recommend sending us a private message on social media @LGUSSupport with your contact information so that we can learn about your experience and provide the best options for you. ^ Diego

Jun 24, 2024
Reviewer name: TD Terry
5 out of 5 stars
5 out of 5 stars review

Great Features

We bought this refrigerator a month ago and are VERY pleased with our purchase. The convert drawer is so special. The additional room provided with the design of the thin ice maker is great. The outside access on the right side of the refrigerator is a real plus. Crafted ice cubes are a n entertaining hit.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 11, 2024
Reviewer name: MEarley91
1 out of 5 stars
1 out of 5 stars review

Icemakers are junk

[This review was collected as part of a promotion.] It is a nice product. But I have already had to replace both ice makers already and they are both already having issues with making ice. plus the ice maker in the door is really loud when it is working

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Care Team

Hey there! We truly appreciate you letting us know about what's happening with the ice makers for your LG refrigerator. We want to make sure everything is working the first time so can keep enjoying cool drinks whenever you want. We'd be more than happy to provide you with this link (http://spr.ly/6425qKn9W), which offers troubleshooting tips for your fridge to help dispense ice again. We'll also gladly look into this further with you so we can make sure everything is working at 100%. Please send us a private message on social media at @LGUSSupport with your contact details, model number, details about the troubleshooting you've tried, and details about your past interaction with support, and we'll be ready to help! *Josh

Dec 2, 2020
Reviewer name: RydersNina
5 out of 5 stars
5 out of 5 stars review

Love door-in-door & dual ice makers

[This review was collected as part of a promotion.] We've had this fridge for 6 months; no issues. The door-in-door is very convenient for those items we use frequently, thereby keeping the rest of the fridge contents cold. The craft ice is great; it stays solid for a long time, especially in our thermal cups. We like having dual ice makers. We have only used the top drawer as a refrigerator door so I can't speak to its freezer capabilities, but we like the easy access to things we use frequently. The design works well for us and we've had none of the issues described in other reviews. We had a different LG french door refrigerator for 10 years that we were also very happy with but when we sold our house, the buyers wanted it. That's why we purchased this one. Very happy with it.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Nov 1, 2024
Reviewer name: HungryMatt
1 out of 5 stars
1 out of 5 stars review

Not a fan of LG

[This review was collected as part of a promotion.] This refrigerator has been trouble from the beginning. Both ice makers have been replaced, evaporator and condensers have died also. Worst part has been trying to get a promised food replacement check 2 months and still being put off.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Care Team

Hey Matt! Thanks for telling us about your LG fridge and service experience. Building trustworthy products that are durable and reliable is what we always aim to achieve, so your feedback is invaluable. We'd love to look into options for your evaporator and condenser to get your unit up and running again, along with the food reimbursement! Please get in touch with us on social media @LGUSSupport with your contact info. We'll be with you every step of the way! *Joseph

Aug 17, 2023
Reviewer name: fuzzysmom
1 out of 5 stars
1 out of 5 stars review

Longevity is non- existent

What you will love is the capacity and it's ability to keep veggies fresh and meats fresh. It is awesome in that regard. What you will hate is a linear compressor that dies in 3 years. (the extra warranty to 10yr means you pay labor LG just supplies the compressor) This happened to me with two refrigerators. Yes you will have a warranty and you will wait for a long time to get a service guy. Then hope the service guy can actually get parts. You will either learn to love ice coolers or you will use a back up fridge while you wait and wait. I researched other fridges most have linear compressors. I went with one that does not. It's smaller and side by side but at least I know it will last

Helpful?52F0G52AMVYB15437472828
reply from LGAnswers

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We're disappointed that your experience with us fell short of your expectations. We want to thank you for giving us a chance to make things right by bringing this to our attention for improvements to our products and services. Please contact us at 800-243-0000 in order to discuss further options to resolve the concerns you are reporting. We, along with the community, appreciate your kindness in sharing today. https://www.lg.com/us/support/help-library `Tanisha