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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
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Showing 71-80 of 952 reviews
Aug 10, 2021
Jens H
5 out of 5 stars review

Verified Purchase

Amazing Fridge!

[This review was collected as part of a promotion.] Very happy with the purchase, looks amazing with other black stainless steel appliances from LG (got fridge, range, microwave and dishwasher and together the kitchen looks amazing). Great quality product!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 20, 2021
Tareque
1 out of 5 stars review

Verified Purchase

Complete Trash Fridge

[This review was collected as part of a promotion.] The freezer quality is awful because the fridge looks good on the outside but inside the system including everything overall is garbage. The fridge is made of low quality things but still, it is awfully expensive.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Oct 31, 2023
Brettoni
1 out of 5 stars review

Verified Purchase

Engineering/design flaws

Purchased less than two months ago. Have already had two service calls. Found out the refrigerator/freezer drawer does not have a self closing mechanism like the previous model, binds opening and closing, and squeaks. Ice/water display is not backlight, so you can't see what selection you're making unless bright lights are on. Other convenient features have been removed too. Do your research before you buy, read lots of reviews.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Customer Care

Hello Brettoni, This isn't what LG sets out for. This is something that we would love to assist you with, if possible. In order to take on each of these issues that you listed, we need to get in touch with us. In order to do that please reach out to @LGUS over at Twitter or send us a DM on Facebook. -Trey

Aug 28, 2021
Daniel2614
4 out of 5 stars review

Verified Purchase

Great size and lots of room

Great size and lots of room. Don’t buy because of the craft ice. It’s so slow to make and honestly you can make more yourself using silicone molds. That’s extra space in freezer for something else. That being said the regular ice and crushed ice are the best. My family loves it and with the kids moving back home the extra size is great. The WiFi feature is awesome so when kids leave door open I get an alert. If they sold this same refrigerator w/o t he craft ice option meaning the round balls then I would highly recommend.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 2, 2023
GC39
5 out of 5 stars review

Verified Purchase

Love the features

[This review was collected as part of a promotion.] We bought this refrigerator last month. My wife loves the way it is set up with the two ice makers and the “full-convert drawer”. It has plenty of space in both the refrigerator and freezer for our needs.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 14, 2023
LanceT
3 out of 5 stars review

Verified Purchase

LG refrigerator

[This review was collected as part of a promotion.] Love all of the storage, the multiple compartments and the separate drink door. Do not like how the pull handles on the doors keep coming off, have had to put them back on 3 times since arrival 2 weeks ago.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social Media

Hello, Lance. We are happy that you love all of the storage, the multiple compartments and the separate drink door of your LG Refrigerator. We also appreciate the details you shared with us about the areas where we can improve our products. If you have further concerns or questions, please feel free to message us on Facebook or Twitter through @LGUSSupport, and we will be happy to assist you. ^Winie

Jun 27, 2023
Smite
5 out of 5 stars review

Verified Purchase

LG French Door Fridge

Product has performed well over the last year. The space, features, and look were just what we wanted. The craft ice maker failed, but the fridge was still under warranty, so it was replaced without issue. During the repair, the technician let me know it was important to connect the fridge to Wi-Fi since they provide software updates remotely to correct any issues. Overall, very satisfied with this LG fridge and LG products overall.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 14, 2023
BnS C
4 out of 5 stars review

Verified Purchase

Love our LG

[This review was collected as part of a promotion.] We love our new LG refrigerator!! Love the door in door feature. The French doors, extra drawer and bottom freezer are all great! The stainless steel finish is better than another brand I had for a few weeks.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Nov 25, 2023
Greek Chef
4 out of 5 stars review

Verified Purchase

Good Fridge

[This review was collected as part of a promotion.] Wanted to love this fridge but it’s just good. Great features. Lots of space inside. But have had both ice makers replaced. The door ice make me, twice. The main computer board replaced. And the compressor replaced. Thank God I got the extended warranty.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 18, 2021
encryptedjim
4 out of 5 stars review

Verified Purchase

Smooth styling meets Craft Life

[This review was collected as part of a promotion.] This is an expensive machine but for that expense you get features not found anywhere else! And this is a large appliance but the configurations still have some challenges as new owners we are slowly working into our routine. The middle draw is by far the coolest feature allowing you to change it from a freezer to more refrigerator space. We have not had our first party but we are planning and playing with this feature as we cook throughout the month. My biggest drawback is the manual explaining how to connect the WiFi, frankly it sucks. I have worked in IT for nearly 25 years and getting this connected to our home WiFi required using a cellular enabled device and was never able to get it connected to our brand new Orbi system. I managed to download the updates and then I disconnected from our cellular plan. I know this should be easy but the directions are written in reverse polish notation from 1965 like my old TI scientific calculator. The price point and feature are hard to find especially when you love craft ice. With only a month in using this appliance and my extremely busy travel schedule, my good rating maybe miss leading. I have only been home using this device a few weekends at best. I am trying to adjust my craft ice to be full round balls as currently they have a small flat spot on them and I am sure its a minor adjustment. The WiFI thing was again a late night drive by and I did not give it much attention. Still figuring out what goes where in it and where to put things and how to get them. Everything is working and I hope I get more time to enjoy craft ice at the lake house!

Review from lg.com
Helpful?52F0G52AMVYB15437472828