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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 71-80 of 977 reviews
Jan 25, 2023
Reviewer name: mnow
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great except that the craft ice maker went haywire

We love this refrigerator. Our only problem was the craft icemaker quit about eleven months after we bought it. The machine sounded like it was going to destroy itself trying to function. Trying to connect to the IQ feature was an ordeal. It wouldn't accept our wifi as an acceptable means of communicating. Scanning the QR code was not much better but, finally got it to connect. After resetting the fridge the icemaker seems to be working now. But, it's only been a day. hopefully it's a long term fix

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social Media

We're sorry to hear you're having an issue with your craft ice machine! We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000.

May 19, 2021
Reviewer name: Bkm6773
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Looks good had to get a refund

[This review was collected as part of a promotion.] I accepted delivery in Nov (ordered in Sep). Ice cubes slightly melt in upper ice maker and freeze together stopping ice from coming out or making more. They could not find a repair person to fix. Still in the process of a refund

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Aug 28, 2021
Reviewer name: Daniel2614
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great size and lots of room

Great size and lots of room. Don’t buy because of the craft ice. It’s so slow to make and honestly you can make more yourself using silicone molds. That’s extra space in freezer for something else. That being said the regular ice and crushed ice are the best. My family loves it and with the kids moving back home the extra size is great. The WiFi feature is awesome so when kids leave door open I get an alert. If they sold this same refrigerator w/o t he craft ice option meaning the round balls then I would highly recommend.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 20, 2021
Reviewer name: B Hop
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great refrigerator

[This review was collected as part of a promotion.] I am enjoying the new LG refrigerator. The craft ice is great. It will hold ice water in insulated cup all day along with any other beverage. It holds so much and keeps thing easy to organize. I love the snack drawer for fruit and snacks along with the drink door which we use both all the time. The water and ice in the door works great for large or small containers which make light work of filtered water for coffee makers or mixing up 2 qt of ice tea. Lastly the freezer is budge which is always a plus. The only thing tat was troublesome was getting adjusted to a new layout in the main refrigerator space but now I have it down and it is good.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Apr 17, 2022
Reviewer name: wmh1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

nice design

[This review was collected as part of a promotion.] I've only had the fridge for just over a week so have no idea how it will fare long term but so far so good. Love the layout and design, especially the door-in-door feature. Would have liked better lighting in the freezer compartment and would have liked much better lighting in the full convert drawer. Love the drawer but lighting barely adequate.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 5, 2023
Reviewer name: MonMario
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good fridge. Great service.

[This review was collected as part of a promotion.] Good features and flexible layout for organizing all your goods. 2.5 years into ownership my unit had a compressor issue and stopped cooling. While annoying, service was arranged and repair made within 2 days completely under warranty for minimal hassle. My repair guy, Don, even came back to address another related issue 2 weeks later. I texted him personally in the morning and he came by and made the fix THAT SAME DAY by 5pm. I’d prefer if it worked flawlessly, but the stellar repair service pretty well makes up difference.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 28, 2021
Reviewer name: lfb45
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features ... but

[This review was collected as part of a promotion.] There is a lot to really like about this fridge. Overal size, door-in-dor, multi-purpose center drawer. And if we weren't having to have the ice maker replaced after 1 month, this would be a 5 star review. A couple other nits: we didn't know that it takes about 24 hours to make the 3-6 "craft ice" balls. But maybe you shouldn't be having that many cocktails anyway. We do like the craft ice though and have gotten used to the pace. Also, it would be nice if the dividers in the center drawer could be removed, rather than just relocated. Would provide more flexibility.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 6, 2022
Reviewer name: Gravedigger272
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Big Refrigerator

[This review was collected as part of a promotion.] I bought this to replace old one that I had. I was looking for one that about the same size I had so I picked this 30cf with the ice maker that makes round ice. Wife wasn’t sure she was going to like it but after it started making ice she fell in love with it.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Dec 15, 2023
Reviewer name: Ocosan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features and follow up service.

I have enjoyed this LG refrigerator and all its amazing features for 15 months. Layout, drawers, flip-up door, middle drawer fridge/freezer option is the best option. It is quieter, even, than my last LG that I gave to one of our kids. The craft icemaker did quit working, and their built in wifi connection confirmed it for their phone service rep. I had the replacement unit in 4 days, and installed it myself with a Phillips screwdriver in 10 minutes. Works great! Now that is service!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Dec 29, 2021
Reviewer name: shana61
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

GREAT Investment

[This review was collected as part of a promotion.] We love our new LG refrigerator. There are so many great features! The smart door is a genius idea! We love the middle drawer for snacks and sodas too! The double ice maker is a great feature. You can make Large Ice Balls for drinks.....my husband loves them and you can make Craft Ice at the same time in the upper ice maker!!! Its Crazy Good ice too!!! We love this feature and all of the room this refrigerator has. Its a GREAT refrigerator!!!

Review from lg.com
Helpful?52F0G52AMVYB15437472828