[This review was collected as part of a promotion.] We have only had this refrigerator a few months and the compressor went out. We lost food. The service technician came out and replaced the compressor. The refrigerator worked for about a day and then the compressor kicked off. We lost food again. Another service guy came out and said that the compressor had moisture in it. He cleaned it and it is currently working. I'm afraid it will stop working again and leak water on the floor for the 3rd time.

[This review was collected as part of a promotion.] This is an expensive machine but for that expense you get features not found anywhere else! And this is a large appliance but the configurations still have some challenges as new owners we are slowly working into our routine. The middle draw is by far the coolest feature allowing you to change it from a freezer to more refrigerator space. We have not had our first party but we are planning and playing with this feature as we cook throughout the month. My biggest drawback is the manual explaining how to connect the WiFi, frankly it sucks. I have worked in IT for nearly 25 years and getting this connected to our home WiFi required using a cellular enabled device and was never able to get it connected to our brand new Orbi system. I managed to download the updates and then I disconnected from our cellular plan. I know this should be easy but the directions are written in reverse polish notation from 1965 like my old TI scientific calculator. The price point and feature are hard to find especially when you love craft ice. With only a month in using this appliance and my extremely busy travel schedule, my good rating maybe miss leading. I have only been home using this device a few weekends at best. I am trying to adjust my craft ice to be full round balls as currently they have a small flat spot on them and I am sure its a minor adjustment. The WiFI thing was again a late night drive by and I did not give it much attention. Still figuring out what goes where in it and where to put things and how to get them. Everything is working and I hope I get more time to enjoy craft ice at the lake house!

I bought this product as a replacement for my last refrigerator that could not be repaired after four attempts. It has worked as expected since I purchased it eleven months ago except for the last two months . Two or three times a day it makes a loud knocking/thumping noise usually just before dropping craft ice. I am going to turn off craft ice to see if this condition continues. This could take up to a week or longer. We love the refrigerator but because this is our second one with issues we would not feel comfortable recommending to family or friends.

[This review was collected as part of a promotion.] I bought this about a month ago for the crisper. It's deep enough that I can put a whole head of lettuce in it. The ice cube maker is in the door so it doesn't take up shelf space. Just wish I could have the lower ice maker to make cubes instead of craft, but it maybe operator error.

[This review was collected as part of a promotion.] I purchased in July and we loved it. However in October the craft ice maker went out. They sent a replacement with video instructions to install on your own. Received it and installed the new craft ice maker and it is still not working and hearing a weird sound.

[This review was collected as part of a promotion.] We got this fridge a couple weeks ago and so far we love it. The craft ice is nice to have for drinks and parties and it’s moce just having the ice maker and water in general. The convertible drawer is nice to have for lunch meats and stuff the freezer is big. In fact we have contemplated getting rid of our stand up freezer that’s how big we feel it is. We got little baskets that fit in the drawer spaces to organize our food in the freezer which is great. I recommend it for anyone looking for a new fridge to go with lg. if the door isn’t closed it sets an alarm to tell you the ease of selecting which ice or water is nice the option to make ice faster is nice, the filter location is easy to access. All around satisfied with our purchase.

[This review was collected as part of a promotion.] We bought this refrigerator last month. My wife loves the way it is set up with the two ice makers and the “full-convert drawer”. It has plenty of space in both the refrigerator and freezer for our needs.

[This review was collected as part of a promotion.] We remolded our whole house, and replaced all appliances to include the Refrigerator. If I knew how great this machine is, I would have replace the Refrigerator months earlier. Beside ample space and quality controls, be able to get to most use items with out having to open the whole refrigerator is a plus. Also I am a sprits aficionado, and having ice balls versus having to use molds were a plus. Thanks to my wife we got the ice sphere makers

We are over-the-top pleased with our SECOND Door-in-Door refrigerator from LG. We bought our first one October of 2022 and we enjoy every feature so much, that when our rental property required a new one we bought LG Door-in-Door NUMBER TWO! Thanks for a great product LG!!!

[This review was collected as part of a promotion.] We have had this refrigerator for almost a year. Overall, I am very pleased with everything. LOVE the Full-Convert drawer - so functional, easy to get things in and out of without opening entire fridge; excellent use of space, holds a ton of items; really like the Door-in-Door feature for same reasons; so practical. The only drawback so far - in-door ice bin jams very easily and we have had to had the craft ice maker repaired two times already. Original unit never worked properly, first repair worked great for about a month and a half; second new unit is being installed today. We really like the craft ice feature, so fingers crossed, the third time is the charm.