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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 401-410 of 977 reviews
Dec 19, 2023
Reviewer name: AL84
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Very well designed and dependable

[This review was collected as part of a promotion.] This is our second LG refrigerator and we couldn't be happier with our purchases. They both have/had very nice and convenient features and our first one lasted much longer than we ever expected. The electronics eventually went bad which prompted our new purchase. We would definitely recommend the LG line for performance and dependability.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 6, 2023
Reviewer name: Tuck9
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Unsure

[This review was collected as part of a promotion.] Not sure how I feel about this fridge yet to be honest. Bought it new and within 11 days of having it something went wrong unthawed everything in the freezer and fridge got pretty warm. Still haven’t got a service tech to come look at it it’s been about 3 weeks now, so that’s annoying. You would think for being this high tech you could see the actual temp instead of the set temps. My old fridge was able to see actual temp and set temps. And you would think it would have a alarm or light if the temps got to far out of range from set temps to let you know.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social.

Hi there! Thank you so much for your feedback! It helps us continue to improve and provide the best possible service to customers like you. LG Refrigerators must be allowed to run for at least 24 hours for the internal temperature to stabilize. Also, if the refrigerator was filled with food and drinks when installed, it will require longer than 24 hours. We look forward to serving you always. If you have any questions or concerns please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000. `Jai.

May 8, 2022
Reviewer name: hheaven
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really great features

[This review was collected as part of a promotion.] Love, love, love this new refrigerator. Love the extra multi-use drawer. We use it to keep our bottled water/drinks cold, which really frees up a lot of space in the main refrigerator area. The freezer is still quite large even with the multi-use drawer.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Sep 19, 2021
Reviewer name: Maple leafy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features and excellent value for the price

[This review was collected as part of a promotion.] We bought this a couple months ago and it has been great! I love the space we get in the refrigerator part. Most of refrigerator which have water/ice dispenser on the door have a huge tank on the inner side of the doors and take up a lot of space. This one does not have the tank inside.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Dec 10, 2022
Reviewer name: Michael Fan
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointed at Product reliability.

[This review was collected as part of a promotion.] I installed an LG refrigerator less than 6 my ago and it failed to cool and freeze while I was away taking care of my sick Mother and came home to a sickening smell and all my food spoiled.I am still waiting for reimbursement on all my food!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We're sorry to hear this happened, and want to thank you for taking the time to communicate with LG about your experience. We appreciate your feedback which helps us keep fresh perspective regarding new ways to improve our services and future product developments. ^Nikki

Dec 5, 2021
Reviewer name: eford1616
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Refrigerator

[This review was collected as part of a promotion.] Bought this fridge less than a month ago. So may things to love, just a few hiccups. Lots of room, great features, LOVE the craft ice function (clear ice, very very little clouding if any at all). Would like to have had the auto fill feature for water (set to a specific ounce and push a button and it auto fills to that level) but you just have to set the level and then stand there pushing the lever. Also for some reason, our unit is loud and loud a lot. Not just 20 min or so a day, its quite for about 20 min a day. Working with warranty folks to correct. These are my only two real gripes. Like I said great refrigerator. Now lets get the "Sonic Ice" (pellet ice) upgrade going!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
May 5, 2022
Reviewer name: BCK North Salt lake
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love almost everything about the fridge...

[This review was collected as part of a promotion.] Have had the fridge for almost a year now and really like it. Love the lighted beverage, cheese and butter compartment, which makes for easy access to sodas and water. Our only complaint is the water dispenser. Now, LG may not admit this is their problem...when first installed the water from the dispenser tasted just fine. Then it came time to change the filter. Water is now virtually undrinkable. I have tried THREE filters with no success. I bought all three together so I don't know if we got a faulty batch or not. I've been changing water filters for years and I know I have installed them correctly. It's frustrating - but otherwise, we are happy with the product.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 9, 2021
Reviewer name: RECOZ
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

So Disappointed

[This review was collected as part of a promotion.] We were so excited about the new frig. Unfortunately, only worked for 7 weeks. We have been without a working frig for over two months. Multiple repairs. Still not cooling. Splurged on top of the line--got a big box.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Apr 11, 2021
Reviewer name: Mends77
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Largest and most spacious out there!

[This review was collected as part of a promotion.] We had an older model of this same fridge when we moved into our rental. We fell in love with it immediately! Because we’re going to buy our own place in the near future, we decided to invest in our own to take with us. No other brand or size comes close. We love it!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 6, 2021
Reviewer name: CEVin
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Only had for 3 months and already big issues

[This review was collected as part of a promotion.] We finally got our LG fridge delivered and setup on mid-February 2021, and by early May we started to have problems with ice production and freezer temperature. As of this review, the fridge stopped making ice, and the freezer is set to -7 degrees, but ice cream does not stay solid, turns to runny milk shake. Disappointing to see these problems so quickly. Only I’m giving 2-stars instead of 1-star is because I’m still in love with the deep shelves, in-door quick access and dual-zone drawer.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate hearing your unit is not working properly. We’d like to gather more information to see if we can determine the issue. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Also include your contact information, model/serial numbers and date of purchase so that we can investigate and explore all options to provide you with quick assistance and expedite a resolution. We will do everything in our power to help and apologize for any inconvenience experienced. Thank you. ^Daphane