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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 381-390 of 977 reviews
Oct 16, 2021
Reviewer name: 2wsxcde3
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lousy door ice maker

[This review was collected as part of a promotion.] We were not told that the door ice maker is not able to supply the normal amount of ice it should. And you cannot replace the craft ice maker with a normal ice maker because it is done at the factory. Very poor chose by whomever was responsible for the design. We have to buy bagged ice.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Feb 15, 2022
Reviewer name: BryanR
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing Refrigerator!

[This review was collected as part of a promotion.] We bought this just after Christmas and had to wait a few weeks for it to finally arrive. We were very skeptical of a counter/cabinet depth refrigerator just not being large enough after years of have a side by side freezer/fridge. We were concerned of the fit as well, but it fit like a glove. The delivery guys had to disassemble the doors and hinges to get it into the house, but once installed - WOW! This fridge is massive inside. We keep saying it’s empty, but it has everything we had in the old one plus MORE. Can say nothing less than “WE LOVE IT”!!!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Mar 15, 2023
Reviewer name: Shining stars
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent storage space

This refrigerator and freezer is enormous. Both compartments can store a lot of food. If you do not like to go shopping often, you can stock up on supplies and store them in this LG unit. The unit does not make noise which is another plus. The shelves in the fridge and freezer are nice and wide.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social Media

Wow! Thank you so much for your positive feedback! We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we'll be happy to assist you! ^James.

Mar 7, 2023
Reviewer name: Crabby with LG
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Nice refrigerator, terrible ice makers

Refrigerator is roomy and bright. Shelves are movable to allow taller items. The door on the right is nice as it allows objects i frequently need without having to open the main doors. The ice makers are terrible. Frequently thevice machine in the door has to be reset. Sprays water so that ice bin is frozen. Craft ice is even worse. I had to shut it off as the ice balls arent dispensed and it continues to poor water in the bin and creates layers of ice in the freezer. When i called customer service i was told i need to reduce the temperature from -5 to -4 as this one degree will make a difference. It didnt.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We highly appreciate your honest feedback regarding your experience. We always try our best to give our clients the best service we can, therefore it's distressing for us to hear if you had a bad experience. We want to make this right. However, we need to switch to a platform that permits back-and-forth messaging before we can look into this further. We would be pleased to see what we can do to help. You may call us on our customer support line at (800) 243-0000, or send us a private message on Facebook or Twitter using @LGUSSupport with your contact number, and we'll be ready to help. ^Jolly

Sep 12, 2021
Reviewer name: HHCreations
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

It works!!

[This review was collected as part of a promotion.] This purchase replaced my whirlpool fridge, which was terrible and broke down every 3-4 months. The first summer we had it, we spent 6 weeks living out of an ice chest. My LG is a dream come true. We’ve had it several months and it’s just everything. The conversion drawer is perfect. I was worried about the fridge space being too small, but the set up is fantastic and it really utilizes the square footage to maximum capacity. Definitely one of my better appliance decisions.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jan 29, 2023
Reviewer name: BR76
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Fantastic fridge

[This review was collected as part of a promotion.] Updated my fridge a few months ago and I love the LG with the craft ice maker. Spacious fridge with great lighting and I enjoy the easy access door. Being someone that loves mixing drinks and a good bourbon, the craft ice machine has been an awesome addition. I would recommend this time and time again. The black stainless steel looks great and it is easier to maintain than my stainless steel one.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 8, 2022
Reviewer name: Anonymous
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Craft ice maker poor design

[This review was collected as part of a promotion.] Bought the lrmds3006s 6 months ago the craft ice maker did not work. Finally called for repair. A new ice maker was installed last week. It seems to be working. Would never recommend the craft ice maker. Would much prefer a cube ice maker. Very poor design.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We hate to hear this and thank you for taking the time to provide us your feedback.^Sandy

Jun 28, 2023
Reviewer name: Jodie56
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great design!

I bought this refrigerator a few weeks back and really like the design. Water dispenser is great for the taller cups, the round craft ice is very nice for drinks. Middle flex drawer is awesome to have so you don't constantly open the refrigerator for things you use often. The beverage center is nice as well. My only complaint is the shelves on the left side are almost useless as they are to thin for many items to fit into it. Freezer is a great size and the sliding drawer on top is handy for delicate items. Overall I love it!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 5, 2022
Reviewer name: psdoug
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

worthless shelves, poorly engineered

I bought this fridge in January 2022. Put shelves in at different levels. Found that shelves at different levels were not supported properly and sagged. LG technician came out and told me that the shelves MUST be at the same level so they connect and support each other in the middle. This makes the fridge difficult to put tall items in without wasting a huge amount of space and making it difficult to arrange items in.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

Duly noted. Thank you for taking the time to provide your feedback. We will share this with our research and development teams for future improvements. ^Jennifer

Aug 10, 2021
Reviewer name: Jens H
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing Fridge!

[This review was collected as part of a promotion.] Very happy with the purchase, looks amazing with other black stainless steel appliances from LG (got fridge, range, microwave and dishwasher and together the kitchen looks amazing). Great quality product!

Review from lg.com
Helpful?52F0G52AMVYB15437472828