We bought this refrigerator about a month ago although we initially had trouble getting through the door, it has operated beautifully once we did! I just LOVE the craft ice maker and especially the door in door feature. I would highly recommend this refrigerator!

[This review was collected as part of a promotion.] I purchased this item in November 2021. I love the size, the shelving flexibility and it is a beautiful piece. I am not happy with the designer ice feature. It does not produce hardly any ice. The door one works fine.

[This review was collected as part of a promotion.] Updated my fridge a few months ago and I love the LG with the craft ice maker. Spacious fridge with great lighting and I enjoy the easy access door. Being someone that loves mixing drinks and a good bourbon, the craft ice machine has been an awesome addition. I would recommend this time and time again. The black stainless steel looks great and it is easier to maintain than my stainless steel one.

[This review was collected as part of a promotion.] Had this refrigerator for awhile, recently had issue with the craft ice maker not making ice properly. Water is discharged directly into the ice container, where it freezes, without making ice cubes. Called customer service, told to download an app and download software update. Cannot get app to accept the password, response was to move routers around my home to get one closer to the refrigerator. Not a good solution.

We have had this refrigerator for about a year-great features, including the craft ice, which is always a pleaser for family and friends. I appreciate the linkage to the service status (LG app) so that I can run diagnostics if needed. Recently, I got a call and email from LG service letting me know that they had received an error report on our icemaker. They set up a service call and took care of the issue within a very short period of time. Now THAT is service well done!!!!

Read some bad reviews before I bought this refrigerator, and some good ones too. Have had this unit since October and so far has performed flawlessly, even the craft ice maker.read where some people had a problem with the craft ice maker being to noisy or not functioning. At first it didn’t make ice for 2-3 days but according to the manual the freezer temp must be set at -4 degrees. Once I did that craft ice started and hasn’t quit. Also not noisy at all. Don’t even know when ice drops but it won’t overload the ice bin. You can hear when the water reservoir fills but it only takes a few seconds. The refrigerator is a little pricy compared to some others but great features and well worth the extra cost so far. The right hand door in a door is a great feature without having to open the main door to access things like milk or condiments stored on the shelves. Very satisfied at this point but will post again if things change

The storage space is massive - which we wanted. We love the extras on it - the drawer and round large ice cubes are wonderful. One note when measuring space - not only measure height and width, make sure to measure depth because the extra space partially comes from extra depth.

[This review was collected as part of a promotion.] After being loyal to a different refrigerator brand for 20+ years I switched to LG earlier this month. I am really impressed with the stylish look, storage capacity & lay-out, dual ice makers including craft ice & the efficient & quiet Inverter Linear design. The door-in-door feature is very convenient & a nice energy saving feature.

[This review was collected as part of a promotion.] We didn't even know that it made "Ice Balls" until we heard a crash in the bottom freezer. Unfortunately, that was the first problem with the it. Then, the ice maker in the door stopped working all as it approached 1 year. Then, the big one, the unit could no longer keep the freezer or refrigerator at temperature. Food in the freezer thawed and we couldn't trust the food in the refrigerator so most of the items had to be thrown away.

Great size and lots of room. Don’t buy because of the craft ice. It’s so slow to make and honestly you can make more yourself using silicone molds. That’s extra space in freezer for something else. That being said the regular ice and crushed ice are the best. My family loves it and with the kids moving back home the extra size is great. The WiFi feature is awesome so when kids leave door open I get an alert. If they sold this same refrigerator w/o t he craft ice option meaning the round balls then I would highly recommend.