I love my LG refrigerator with craft ice ice. It did break down and I was without a refrigerator for 3 weeks living out of an ice chest.. I lost all of my food, meats, fish ,chicken, Ice cream etc in the freezer and most things in the top of refrigerator. LG folks told me they would give me A check to help with the loss of all the food . It wasn't very much Since I had a lot of meat and items in the freezer. So I was not very happy about that and waiting 3 weeks

We bought this really nice, high end refrigerator back in November and was very happy with our purchase until mid March when both the standard ice maker and the craft ice maker stopped working. After having two different LG technicians come to repair the unit, it's still not producing ice as of 4/22/21.

[This review was collected as part of a promotion.] We bought this a couple months ago and it has been great! I love the space we get in the refrigerator part. Most of refrigerator which have water/ice dispenser on the door have a huge tank on the inner side of the doors and take up a lot of space. This one does not have the tank inside.

I bought this refrigerator a few weeks back and really like the design. Water dispenser is great for the taller cups, the round craft ice is very nice for drinks. Middle flex drawer is awesome to have so you don't constantly open the refrigerator for things you use often. The beverage center is nice as well. My only complaint is the shelves on the left side are almost useless as they are to thin for many items to fit into it. Freezer is a great size and the sliding drawer on top is handy for delicate items. Overall I love it!

I received an email from LG indicating there was a problem with my ice maker as reported by LG ThinQ. A repair was scheduled within 2 days. The repair tech diagnosed the problem and ordered the part. He returned the next day and installed a new ice maker. I was concerned about the repair being completed as we were leaving town for 4 months. Was more than happy with the ease of scheduling an appointment and the repairs completed in a expeditious manner.

[This review was collected as part of a promotion.] I've had this refrigerator since mid-May. Love all the room, the door in door, the extra drawer I can covert to freezer if I wish. The water/ice maker is great! My family are avid water drinkers so this is perfect! No complaints .... and it's sharp looking

I bought this as a replacement for my 17 year old LG refrigerator. So far very satisfied with all the features. The convertible drawer is a plus. I am hoping to get several years of good service from this unit. Hopefully it performs as well as the last one.

[This review was collected as part of a promotion.] Refrigerator was purchased in November 2021. Love the design, but, in mid-June the ice maker failed. Repair under warranty has taken more than three weeks and is still not completed. Very unsatisfactory warranty service!

[This review was collected as part of a promotion.] Honesty, I have been around the world with the Army. This fridge gives my family and I the versatility we need for our everyday use and shopping. I personally like the quick release door, and the adjust shelving depending on what you want.

After a few months of ownership the ice craft ice maker started giving us trouble. First it starts dripping water then it will freeze the tray in a half open position until the plastic gears start to strip themselves out. Look up all the reviews that are all most the same. Now the good news is that other then this flaw the rest of the refrigerator is amazing! Lots of storage easy to move shelves love the door in drawer. The regular door Ice maker works great and is a real space saver. Our house has mostly LG products are they perfect…… No but they are really good and considering the other options that’s about as good as it gets