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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
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Showing 301-310 of 952 reviews
Oct 21, 2021
MW17bull
1 out of 5 stars review

Verified Purchase

Major problems

We have owned this refrigerator for about nine months, during that time we have had to replace the compressor twice, the condenser coil, And have the icemaker worked on. Apparently LG has major problems with compressor design, And quality control in the manufacture of these units. At this point everything has been covered under warranty,But we’re stuck with a lemon after the warranty runs out.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 25, 2023
Anonymous
2 out of 5 stars review

Verified Purchase

[This review was collected as part of a promotion.] I bought this product two years ago and I have problems with the craft ice maker and the second year I experienced the regular ice maker no making ice and the craft ice maker got stock the bad thing was that manufacture just replace the craft ice maker for second time but no the regular one I'm very disappointed.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social Media

Hey, Saul! Below is a link with more info regarding common ice maker issues, and if the troubleshooting there doesn't help, please reach out to us with the second link. It'll be our pleasure to help; we know exactly how important the ice maker is to any home, especially during summer! https://www.lg.com/us/support/help-library/lg-refrigerator-why-is-my-refrigerator-not-making-ice-CT10000021-1400773605181 https://www.lg.com/us/support/contact ^Ian

Oct 15, 2023
Ken Pomplun
5 out of 5 stars review

Verified Purchase

Awesome appliance!!!

We really enjoy this LG fridge...it's the most attractive one we have ever had, enjoy the drawer that can be a freezer or fridge, easy to keep clean, large bright lights inside. Easy to move out to clean behind as well. it also runs really quiet. We really enjoy the very large ice cube, its been a real conversation event when we have guest over. We have other LG products as well. I've told our friends to go get one of these beautiful appliances.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 12, 2021
grantfam
3 out of 5 stars review

Verified Purchase

Like the fridge, disappointed with ice makers

[This review was collected as part of a promotion.] The fridge and freezer work great and have plenty of room. Unfortunately, we have had issues with the craft ice where it has stopped making ice completely. It did seem very slow making the ice to begin with. The top ice maker never seems to have enough ice in the bin and is constantly running out, even with the Ice Plus feature activated.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate hearing you are having an issue with your unit. We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Aug 31, 2021
Xxx45
3 out of 5 stars review

Verified Purchase

Poor ice maker feature

[This review was collected as part of a promotion.] I brought my LG Refrigerator two months ago and I am purchasing ice for the ice bucket. It does not make ice fast enough and I have placed it on the highest setting for ice cubes. It is the most frustrating feature. I have a family of 5 so I don't recommend for large families.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Sep 5, 2023
TinaHos
5 out of 5 stars review

Verified Purchase

Great features!

We purchased this refrigerator a year ago and we couldn’t be happier. We have had other top name appliances in the past, but the features with this LG refrigerator are great! Love the separate refrigerator drawer, the craft ice is awesome, but my favorite is the door inside the door. Quick access to all things stored in there!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Apr 10, 2021
sat59
5 out of 5 stars review

Verified Purchase

I am enjoying my new fridge.

[This review was collected as part of a promotion.] We bought the refrigerator with craft ice as a bundle when we remodeled our kitchen. I had never owned an LG appliance before. It has more room than our old refrigerator and the spot for drinks in the door so you can get them without opening the entire refrigerator is great. I think this was a good decision.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Sep 19, 2021
Maple leafy
5 out of 5 stars review

Verified Purchase

Great features and excellent value for the price

[This review was collected as part of a promotion.] We bought this a couple months ago and it has been great! I love the space we get in the refrigerator part. Most of refrigerator which have water/ice dispenser on the door have a huge tank on the inner side of the doors and take up a lot of space. This one does not have the tank inside.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 20, 2021
21Sue
5 out of 5 stars review

Verified Purchase

Excellent Layout

[This review was collected as part of a promotion.] I appreciate the new layout. Very usable space that I can see items in fridge. Previously items could be pushed back out of sight in fridge and buried in freezer. Just waiting on replacement parts as I purchased a floor model.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 13, 2022
SkolMachine
4 out of 5 stars review

Verified Purchase

Very spacious

[This review was collected as part of a promotion.] We bought this refrigerator because of its size. It has not disappointed. Plenty of space for everything you need and even more after that. We love the flex drawer(or whatever it’s called). It allows us the opportunity to use it as a freezer or refrigerator. We use it to put all the kids snacks in. It’s perfect. On a negative the ice maker is probably not the best on the market but does what it’s intended to do.

Review from lg.com
Helpful?52F0G52AMVYB15437472828