I have owned this item for almost 2 months. I really like the layout and size but am still getting used to the freezer on the bottom. The craft ice maker broke within the first month of use. LG service replaced the craft ice maker very quickly and with no issues.

Great size and lots of room. Don’t buy because of the craft ice. It’s so slow to make and honestly you can make more yourself using silicone molds. That’s extra space in freezer for something else. That being said the regular ice and crushed ice are the best. My family loves it and with the kids moving back home the extra size is great. The WiFi feature is awesome so when kids leave door open I get an alert. If they sold this same refrigerator w/o t he craft ice option meaning the round balls then I would highly recommend.

[This review was collected as part of a promotion.] We were on the fence about buying such an expensive machine but oh my goodness. It has been amazing. So much room and the craft ice is perfect. It melts slow so your drinks get cold but not watered down right away

[This review was collected as part of a promotion.] The refrigerator itself is great. The craft ice maker is absolutely terrible. We have had the repair man out six times to fix it and it is still broken. If you get this refrigerator, do not order it with the craft ice maker. You will be disappointed.

[This review was collected as part of a promotion.] I purchased the refrigerator 10 months back and LG has replaced the craft ice maker twice and the main circuit board once. The refrigerator has always worked great, other than the craft ice maker, and now (after this last replacement) the craft ice maker appears to also be working.

[This review was collected as part of a promotion.] There is a lot to really like about this fridge. Overal size, door-in-dor, multi-purpose center drawer. And if we weren't having to have the ice maker replaced after 1 month, this would be a 5 star review. A couple other nits: we didn't know that it takes about 24 hours to make the 3-6 "craft ice" balls. But maybe you shouldn't be having that many cocktails anyway. We do like the craft ice though and have gotten used to the pace. Also, it would be nice if the dividers in the center drawer could be removed, rather than just relocated. Would provide more flexibility.

[This review was collected as part of a promotion.] Bought my LG Refrigerator less than a year ago. Loving it! Had a small issue with ice maker. Followed all instructions, customer service was a positive experience, great timely services, responses, kept informed and updated by great customer services locally for part back ordered.

[This review was collected as part of a promotion.] This refrigerator is extremely spacious and one of the best features is the middle drawer can change to be either refrigerator or freezer. One of my favorite features is the door that opens up without having to open the entire refrigerator.

[This review was collected as part of a promotion.] So far so good. Really big, I thought I would use the central drawer for freezer space but we haven't needed it so it's set to deli. I love the craft ice, I set it to 6 cubes per day don't care if they are clear. The front ice storage is a little small but I just throw a craft ice in my drink and top up with regular ice and between the 2 it's plenty. Don't care about Wifi. Like the black steel, it's subtle enough that it doesn't clash with the rest of my regular steel appliances. The freezer bar did come with a big dent but I contacted LG and they fixed it right away. Honestly the installer probably did it but they didn't mention it. It's so wide that even with a standard 30" doorway they did have to take the doors and drawers off to make it barely even fit. Like the quick access thing just fine.

We have owned this refrigerator for about nine months, during that time we have had to replace the compressor twice, the condenser coil, And have the icemaker worked on. Apparently LG has major problems with compressor design, And quality control in the manufacture of these units. At this point everything has been covered under warranty,But we’re stuck with a lemon after the warranty runs out.