I have had my LG fridge since May 2021. I've enjoyed the spacious interior. The drawer has been great and I love how I can change from fridge to freezer. The craft ice is great for my water bottles. If I need more I can turnonice plus. LG replaced the 1st system with a new one. It's not had a problem so far. I've been pleased so far.

We are over-the-top pleased with our SECOND Door-in-Door refrigerator from LG. We bought our first one October of 2022 and we enjoy every feature so much, that when our rental property required a new one we bought LG Door-in-Door NUMBER TWO! Thanks for a great product LG!!!

[This review was collected as part of a promotion.] Upon delivery of my LG refrigerator the water dispenser did not work. Nor did the ice makers. A new mother board was installed. So far the water dispenser works, but the stream is VERY slow. There is still something wrong inside the machine. Another warranty service call may be in order. Otherwise the fridge works fine.

[This review was collected as part of a promotion.] The refrigerator has been great until we hit the 1 year point, when the Freezer stopped working. LG contracted a company to come out to fix, it took 3 trips to fix as all parts did not arrive in time and additional parts were needed. They did fix at no cost. It’s only been a couple days, but working good so far after repair.

[This review was collected as part of a promotion.] We got this fridge with the knock window and it looks so classy in our kitchen! The only issue we are having is that we don't have a lot in our fridge right now so we keep getting the defrost error. Hopefully that stops once we stock our fridge!

[This review was collected as part of a promotion.] The refrigerator has great features such as door in a door to access frequently needed items such as milk. The two ice makers with craft and standard cubes is creative. The conversion drawer that can be either extra refrigerated or freezer space is also unique. The issue is that after only 6 months, ice makers have already stopped working. Software and hardware have needed to be replaced. I was told they will continue to break. Getting service was also a hassle. I had to go through 3 hours of several phone calls before they would send someone out.

We decided that if we’re buying a new fridge we might as well go big! Tons of space, like the 3 ice option especially the craft ice or as I like to call them bourbon balls. Love the flex drawer we currently use it for drinks. Only downside is that the separators move and drinks do not stay in place. Large freezer space as well. Overall we are extremely happy with our purchase.

[This review was collected as part of a promotion.] I love the layout and the features, especially the craft ice. However the craft ice maker had to be replaced just before the warranty went out, which is at one year. Hoping that this isn’t the standard life span of parts.

[This review was collected as part of a promotion.] I've been eyeing this LG refrigerator for a few years now, waiting for the $$ and right time to remodel my kitchen. I was finally able to do the remodel and I'm thrilled to say that I absolutely love this fridge! The door-in-door and the freeze /fridge option of the middle drawer are so convienient! The layout is great and there is so much room for everything that it looks half empty even when I have all loaded in all my meat, fruit, & produce. I couldn't be more pleased with this fridge!

[This review was collected as part of a promotion.] This refrigerator is huge. Exactly what our large family needed. Unique shelves for small items preventing them from getting knocked around when the doors are opened. The craft ice is very nice. Keeps drinks cold a long time.