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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
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Showing 281-290 of 968 reviews
Sep 12, 2022
Shelly320
2 out of 5 stars review

Verified Purchase

Great looking refrigerator.

I bought this refrigerator 2 months ago . I can’t use the ice cubes or the water in the door. Have had service out. Have replaced the water filter. The water smells bad and tastes bad. Cannot use these expensive features. My tap water tastes better and does not smell.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to see what we're able to do to assist. Thanks. ^Nikki

Sep 28, 2022
Onyeka
3 out of 5 stars review

Verified Purchase

Like the look and features but mine Is defective

I like the look and features but mine is having issues right now. The ice makers are not working, the freezer is defrosting. The technician has come out three times and replaced the compressor and ice maker and still it is not working. I have another appointment scheduled for Oct 3 but I don’t know whether the fridge will last till then. I have things in the fridge that risk spoiling. With all the things that have been changed and probably will still be changed soon in this next appointment, I feel like I no longer have a new fridge because there have been a lot of opening and closing of parts and this fridge is roughly 9months old!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

Thanks for reaching out to provide your feedback. We would be happy to look further into this, however we need to move to a platform that supports back and forth messaging. Please send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and we will do everything in our power to expedite a resolution for you. Thank you. ^Nikki

Jun 20, 2022
Paddy 89
3 out of 5 stars review

Verified Purchase

Everything great but the craft ice maker

[This review was collected as part of a promotion.] We bought this fridge for the extra feature of the craft ice maker. It started making noises like loud rumbles. The tech came out and tried to fix it. It’s not working so a new craft ice maker is being ordered. Frustrating as the price was high and expectations were not met.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy

Nov 15, 2022
DBNes
5 out of 5 stars review

Verified Purchase

Best choice!

[This review was collected as part of a promotion.] This is the perfect refrigerator for us. the french door style provides ample storage. the deli drawer or second drawer is so easy to retireve frqueslty used items. The freezer is all the storage i have wanted.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
May 15, 2021
BBQ Dave
5 out of 5 stars review

Verified Purchase

Excellent refrigerator

[This review was collected as part of a promotion.] The fridge has been installed and running for about a month and it is working beautifully! The craft ice balls are awesome and the temps are holding whee I set them. Extremely happy with the LG fridge!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Mar 25, 2021
Dizar
5 out of 5 stars review

Verified Purchase

Best refrigerator I have ever owned!

[This review was collected as part of a promotion.] I bought this refrigerator 2 months ago and am so very happy with my purchase. I love the features, such as the door allowing quick access to items frequently used, drawer that can be used as either a refrigerator or freezer compartment, etc. The ice crusher is much better than those I have experienced on other refrigerators and the slim line of the main ice maker makes for more shelf room in the main part of the refrigerator. Lots of space and versatility in how you may want to organize stored items. Can use refrigerator magnets, also. I love my refrigerator!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
May 5, 2023
Maureen123
3 out of 5 stars review

Verified Purchase

New fridge, new problems

[This review was collected as part of a promotion.] We purchased a beautiful fridge that we love. Unfortunately the craft ice machine has hardly worked these first 6 months. We’re on a first name basis with our service guy as he’s here so often. Shout out to Timothy Smith - he’s great! But we still don’t have craft ice. LG is very aware of the issue yet continues to sell the product with hoes it doesn’t happen.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Apr 26, 2021
Mjwest
3 out of 5 stars review

Verified Purchase

The good the bad and the ugly

[This review was collected as part of a promotion.] Purchased a refrigerator a stove and a dishwasher all matching LG appliances top end. Had the refrigerator for three months the compressor went out sent to different repair guys they had no idea how to fix it they could diagnose the problem but had no ability to repair the refrigerator. We liked several of the bells and whistle‘s on the refrigerator but if it won’t cool it might as will be an ice chest. Stove and dishwasher another story haven’t had any problems with either of them.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team by private message on Twitter or Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jan 28, 2022
MikeL1851
5 out of 5 stars review

Verified Purchase

Plenty of room!

[This review was collected as part of a promotion.] Great refrigerator! Plenty of room! We use the pull-out drawer as additional refrigerator space for butter and cheese. The top part is so big we have a hard time filling it up! The quick access door is very handy for putting things that are used the most often. The two part freezer drawer makes it easy to organize.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Apr 10, 2021
KimO5
5 out of 5 stars review

Verified Purchase

Best Refrigerator Ever!!

[This review was collected as part of a promotion.] I love my new refrigerator!! This is by far the best refrigerator I’ve ever owned! It is very spacious and quiet. I love the fact that when you pull out the bottom freezer drawer it stays open. I love the roomy fruit and vegetable drawers that slide open so smoothly. I love the extra drawer where I can store my yogurts and lunch meats, cheeses etc for easy access. I can go on and on about the special features!! You will not be sorry if you purchase this refrigerator!! It is worth every penny, oh ya did I tell you I love love love this refrigerator!!!

Review from lg.com
Helpful?52F0G52AMVYB15437472828