Skip to Main Content
Sam's Club
Sam's Club
All Departments
All Services
Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

Member photos

  • +2 images
Sort by |
Showing 211-220 of 977 reviews
Dec 17, 2023
Reviewer name: Dana1622
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Horrible

[This review was collected as part of a promotion.] I have had my new refrigerator for 6 months and have nothing but problems!! Have had the compressor replaced and now my ice maker quit and have been waiting 2 weeks for a repair person!! The inside temp still stays between 37 and 42 degrees and won't go any lower!!! So this has been the second time that I haven't had a refrigerator for 2 weeks or more!!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Customer Care

Hi Dana. Thank you for reaching out to us. We understand the importance working appliances in the home. Especially when they are keeping the food fresh. Plus proper temps can make sure that your produce stays fresh. In order to find out where your refrigerator is at, please reach out to our social media team. Private message us on Facebook or X using @LGUSSupport or you can Live Chat us here: http://spr.ly/6426Rb3XI. - T

Feb 16, 2023
Reviewer name: Bruce Fritch
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Disappointed

[This review was collected as part of a promotion.] We are very disappointed with this refrigerator. We bought it specifically because it made craft ice, but about 3 months ago the ice maker stopped working. The regular ice maker clogs if we go away for more than three days, and has to be emptied upon our return. We love the spaciousness, the drawer that either freezes or cools - there's much to recommend this appliance. However the ice making units are faulty and we can't seem to find a way to fix them. We would never recommend this to anyone.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

Hi Bruce. We highly appreciate your honest feedback regarding your experience with this refrigerator. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000...^Ivan

Sep 24, 2021
Reviewer name: Hershtires
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Well worth the wait.

[This review was collected as part of a promotion.] We have had our new LG for about two weeks and really love it. Our old refrigerator of only 4 years died. We wanted to replace it with the best, so we chose LG. Looks like we made the right decision. We love all the room, the door in door feature is great. The option on the middle door is second to none.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 9, 2021
Reviewer name: garc3543
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] I bought this refrigerator about 2 weeks ago and so far I'm excited about my purchase. It's a great fridge, with a lot of room. Beautifully designed but like everything else it has some down side too. The water dispenser is too small, it only holds 2 cups of water and for that reason if you drink water from your fridge expect the water to be warm

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 9, 2021
Reviewer name: SueB22
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I absolutely love my new LG REFRIGERATOR

[This review was collected as part of a promotion.] Our last LG refrigerator started to have some issues last month. We couldn't decide if we should try and fix it or buy a new one. Our last LG refrigerator was 10 years old and we had very little issues with it. ( just with ice maker freezing up) I have learned that most ice makers in refrigerators have same issues. I went to 5 different stores that carry a variety of refrigerators and also looked up on consumer report. LG is one of the highest rated. And with how much I loved my last one decided to update to the one with the drawer and craft ice. So far I am loving everything about it. I love the extra space, the capability of the drawer being able to be used for refrigerator or freezer. I would definitely buy this refrigerator again.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 21, 2021
Reviewer name: LJG55
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

great features - compressors still a huge issue

[This review was collected as part of a promotion.] We bought this refrigerator using the refund from LG for a defective refrigerator and adding over $1,000 of our own money. Basically we love it - the cocktail ice cubes are why we bought it and when the icemaker is working oh my. However here we go again with compressors. Already on our 2nd compressor in just under year. So yes buy one but get the longest extended warranty possible from LG only. Otherwise pass. Compressor and food spoilage are expensive.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Dec 30, 2021
Reviewer name: Agbo
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointing

[This review was collected as part of a promotion.] We bought this refrigerator because we loved the earlier model that we had to leave behind when we sold our house. After 8 months, neither the refrigerator nor freezer was able to reach the set temperature. After an hour on the phone and two attempts, we got a technician to come out and replace the compressor (he says he replaces 50/month). A week later we have the same problem of insufficient cooling.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Sep 25, 2021
Reviewer name: Cstar1
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So far so Good

We bought this refrigerator in Aug. 2021. We have enjoyed this appliance so far. Our friends are quite impressed with it and somewhat envious. I gave the rating of 4 stars only because it's too soon to tell whether this appliance is excellent because it is only a month old. Even the crappiest appliances can look and operate really good when just a month old. Contact me in Aug. 2022 and ask me for another review and I will let you know how things are going at that time. Currently however, all is good! we love this refrigerator.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Sep 25, 2022
Reviewer name: scout15
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best fridge ever owned

[This review was collected as part of a promotion.] Honesty, I have been around the world with the Army. This fridge gives my family and I the versatility we need for our everyday use and shopping. I personally like the quick release door, and the adjust shelving depending on what you want.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jan 10, 2022
Reviewer name: Mim75
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Love Most of the Feature’s

[This review was collected as part of a promotion.] I purchased this item in November 2021. I love the size, the shelving flexibility and it is a beautiful piece. I am not happy with the designer ice feature. It does not produce hardly any ice. The door one works fine.

Review from lg.com
Helpful?52F0G52AMVYB15437472828