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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™

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Showing 191-200 of 967 reviews
Apr 2, 2022
OregonJim
5 out of 5 stars review

Verified Purchase

Beautiful on its own

[This review was collected as part of a promotion.] True that we are only a few weeks into using this frig. But every time I walk into the kitchen, I’m pleased with its sheer beauty. The black stainless steel with the sleek lines of the four doors make it a visual pleasure. But good looks aren’t enough. This frig is excellent and easy to use. From the door-in-door access to frequently used item like milk, butter, jam, hot sauce, etc., to the flex-use middle drawer to the large freezer to the quirky-looking craft ice balls it makes, this frig hits all the pluses.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 27, 2022
viji109
3 out of 5 stars review

Verified Purchase

LG refrigerator

[This review was collected as part of a promotion.] I bought this refrigerator a month ago. I owned almost the same one prior to this.the Is not as good as the old one. The shelves on this refrigerator shelves are very narrow. There was another 2 small compartments below the vegetable bins in the wound one that is not in the new one. There is less shelves on the freezer area. I am not very satisfied with this new product. The old one was much more practically useful. The vegetable and fruit dissection had 3 bins in the old one but now

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

Thank you for this feedback and we will be happy to pass this along to our product developers.^Sandy

Mar 16, 2024
THD33
4 out of 5 stars review

Verified Purchase

Nice Refridgerator

[This review was collected as part of a promotion.] we have had this for a month now and am very happy with its performance and features. Love the multiple features when it comes to making ice, crushed, cubed and the round balls. Very spacious and like the door in door feature

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 12, 2022
Mtsantian
4 out of 5 stars review

Verified Purchase

Great feature...but

[This review was collected as part of a promotion.] Love my new refrigerator, it has craft ice that is used frequently while hosting guest. My only issue is the height between shelves is rather small. A gallon of milk will only fit on one side if I slide the half shelf back, then i lose that space. Move the shelves leaves me with less space.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Sep 18, 2021
ChuckieB
4 out of 5 stars review

Verified Purchase

Nice refrigerator so far

[This review was collected as part of a promotion.] We like the LG frig. The craft ice maker stopped working but LG sent service guy who just put in a new one. Turned out it was just jammed with a round ice piece. At that time, however, the service man replaced the compressor saying that it probably would fail in the next year so LG was replacing them before failure. I like proactive maintenance like that and don’t think I see it much now-a-days. The WiFi does not work. Some kind of glitch. Will not connect with my IPhone or iPad, nor my sons android phone but that is not a problem with the actual refrigerator. Overall we do like this product a lot and very happy with LG customer service so far.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jan 19, 2023
BluDoberman
2 out of 5 stars review

Verified Purchase

Great features, but compressor failed

This is a beautiful, large capacity refrigerator with great features. The craft ice and full convert drawer are great features. Unfortunately, shortly after getting this fridge, we noticed water dripping out the ice/water dispenser in the door. Initially we thought an ice cube or two got stuck in the dispense, melted and expelled water down the front of our fridge doors. No, our compressor failed. Both fridge and freezer were not cooling. Items in freezer were thawed and fridge items were just below room temperature. LG came out and replaced the compressor under warranty, but we lost a ton of food (as this is a 30 cu ft unit).

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We want to thank you for taking the time to communicate with us about your experience with your LG refrigerator. We would like to make things right. Please send us a private message on @LGUSSupport on Twitter or Facebook or call 800-243-0000...^Ivan

Dec 16, 2021
Ghand
2 out of 5 stars review

Verified Purchase

Craft ice maker needs redesign

[This review was collected as part of a promotion.] The only reason we bought this refrigerator over any of the others was the craft ice maker. Here we are 13 months later and it’s need replaced 2 times. Both times under warranty. But what happens next time. If I would have known thjs I would have bought a different refrigerator.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jun 9, 2021
garc3543
4 out of 5 stars review

Verified Purchase

Great fridge

[This review was collected as part of a promotion.] I bought this refrigerator about 2 weeks ago and so far I'm excited about my purchase. It's a great fridge, with a lot of room. Beautifully designed but like everything else it has some down side too. The water dispenser is too small, it only holds 2 cups of water and for that reason if you drink water from your fridge expect the water to be warm

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 26, 2023
CCeaser
1 out of 5 stars review

Verified Purchase

No stars for the craft ice maker

We bought the original refrigerator in October 2021 and the craft ice maker started making a loud and obnoxious noise, so we had it fixed only to have to replace it two more times and now we are outside the warranty, and it no longer works. Sad that LG hasn't come up with a long-term fix.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social Media

Hello, Ceaser! If you could please call us at 800-243-0000, we'd love to get to the bottom of what's going on with your ice maker! ^Ian

May 8, 2023
pjritchie
4 out of 5 stars review

Verified Purchase

Love the new Fridge

My wife and I really like our new refrigerator. Love the door in door feature. The only thing that I'm not super thrilled about is the ice and water dispenser. It seems like you have to push a button to wake up the refrigerator, then push the same button again to switch to that selection. You cannot switch selections midstream either. Like if you are dispensing ice and want to switch to water, you have to pull the cup away push the button and then put the cup back in the dispenser.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social

Hi! Thanks for your review for your 30 cu. ft. Smart Refrigerator with Craft Ice™ Maker. We pride ourselves in being a continuously innovating company and we're always seeking opportunities to increase customer satisfaction! Please feel free to fill out the following form: https://www.lg.com/us/support/feedback. In the meantime, should you need support, we're available via social media! Feel free to send us a DM on Facebook or Twitter at the handle (@LGUSSupport). We'd be happy to assist! ^Chris