[This review was collected as part of a promotion.] Purchased the refrigerator last month and am generally pleased with it. There were two issues that prohibited me from rating it five stars: 1. Connecting to Wi Fi to register for ThinQ was a disaster. The instructions were not clear. Finally a phone call to technical support solved the issue, simply 2. Dispensed water is not cold after the first four ounces.

[This review was collected as part of a promotion.] Bought my LG Refrigerator less than a year ago. Loving it! Had a small issue with ice maker. Followed all instructions, customer service was a positive experience, great timely services, responses, kept informed and updated by great customer services locally for part back ordered.

The refrigerator itself is nice. However, I'm not sure the things I don't like out ways the good. I thought I would love the freezer on the bottom, but I find it does not conveniently hold near as much as my side by side. Thank goodness I kept my old one for extra space. My biggest disappointment is the ice maker. It doesn't come close to producing enough ice for 3 people in my family. We bought a bundle due to my microwave/oven and my dishwasher went out. I do love the middle drawer and the third door, a very nice feature! Other than the icemaker I am getting used to it little by little.

Read some bad reviews before I bought this refrigerator, and some good ones too. Have had this unit since October and so far has performed flawlessly, even the craft ice maker.read where some people had a problem with the craft ice maker being to noisy or not functioning. At first it didn’t make ice for 2-3 days but according to the manual the freezer temp must be set at -4 degrees. Once I did that craft ice started and hasn’t quit. Also not noisy at all. Don’t even know when ice drops but it won’t overload the ice bin. You can hear when the water reservoir fills but it only takes a few seconds. The refrigerator is a little pricy compared to some others but great features and well worth the extra cost so far. The right hand door in a door is a great feature without having to open the main door to access things like milk or condiments stored on the shelves. Very satisfied at this point but will post again if things change

[This review was collected as part of a promotion.] I bought the refrigerator in late March of 2023. We really loved it and enjoyed it for about 8 months until the compressor went out. We have had it worked on 2 times through the retailer we purchased it through and hope 3rd time is a charm, if not I will unfortunately have to switch brands. We really love it and hope that they can fix the problem with the compressors. I would have given 5 stars if it would have lasted longer than 8 months but it is a lot of money to pay for something to fail so soon. Luckily we have a refrigerator in our garage that is 32 years old and still works great that we could use. We have all lg appliances and haven't had any issues, they have all been great.

[This review was collected as part of a promotion.] I bought this product two years ago and I have problems with the craft ice maker and the second year I experienced the regular ice maker no making ice and the craft ice maker got stock the bad thing was that manufacture just replace the craft ice maker for second time but no the regular one I'm very disappointed.

[This review was collected as part of a promotion.] Absolutely love this refrigerator! Top opens to present items across nice wide shelving. Middle drawer has so many purposes to choose from. We are using for soft drinks, bottled water and Gatorade. Freezer, with a drawer provides additional large round ice for those special times!

[This review was collected as part of a promotion.] I ordered it in October but had a 7 week delay due to two hurricanes that impacted our area. Was able to use it for 4 months before the control panel burned up. Liked the features and look forward to having it work again soon. Hopefully no news issues for many years to come.

[This review was collected as part of a promotion.] I bought this about a month ago for the crisper. It's deep enough that I can put a whole head of lettuce in it. The ice cube maker is in the door so it doesn't take up shelf space. Just wish I could have the lower ice maker to make cubes instead of craft, but it maybe operator error.

[This review was collected as part of a promotion.] We Love, Love, Love our LG refrigerator! My husband initially wanted it because it makes the craft-ice balls, but now that we have it, I love all the features, from the door in door that opens with a push button instead of inside the handle like many others have, and the middle draw is perfect for fast, to go items! The only negative is the size of the regular ice dispenser in the door, we run out of ice quickly if there is just me and my husband in the house.