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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 181-190 of 977 reviews
Oct 15, 2022
Reviewer name: Anna1093
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Like it EXCEPT for the Craft Ice Maker

I was so excited to get this fridge. No problems at first...but then the Craft Ice Maker kept freezing up. I had to empty my fridge and unplug it so the ice maker would thaw out. I thought that would solve my problem. But it just froze up again! It was working for a while then the ice balls froze in the tray before they were dispensed into the bin. Water kept pouring into the tray and over spilled into the bin. This is what I got. I am not able to use the Craft Ice maker anymore. What a waste of money. Should have bought a different fridge.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Jan 16, 2022
Reviewer name: Fast Hiker
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Nicely Complements Our Other LG Appliances

[This review was collected as part of a promotion.] We have many LG products in our home, such as a convection oven, microwave oven, dishwasher, washing machine, and clothes dryer. Our new refrigerator complements these appliances with its matching color, size, shape, and overall decor. This LG refrigerator replaces an older LG refrigerator that provided us with years of outstanding service, thus we are hoping for the same with this new one.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Mar 16, 2024
Reviewer name: Hernandez K
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Craft ice never works

Fridge is nice, but the craft ice maker keeps breaking had to have tech come out and fix twice! Decided to turn it off! The. When the tech came out he made us feel really dumb about putting the fridge online! He has been the first one ever to even tell us about it !

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Digital Care Team

Hey Kristine! Thanks a lot for leaving a review on your experience with the ice maker. We totally get how crucial it is to have all the necessary information to get it working perfectly. You can relax knowing that if you have any other questions, just send us a private message on social media @LGUSSupport along with your contact details, model, and serial number. ^Anthony

Mar 27, 2021
Reviewer name: Mark from UT
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Craft Ice a plus feature!

[This review was collected as part of a promotion.] We love the spacious capacity of our refrigerator. Love the french doors, and the quick access door to retrieve milk, or juice. We have been spoiled by the ice maker and filtered water too... and the features I love the most are the full convert drawer, and the CRAFT ICE feature.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Sep 19, 2021
Reviewer name: Maple leafy
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features and excellent value for the price

[This review was collected as part of a promotion.] We bought this a couple months ago and it has been great! I love the space we get in the refrigerator part. Most of refrigerator which have water/ice dispenser on the door have a huge tank on the inner side of the doors and take up a lot of space. This one does not have the tank inside.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 27, 2023
Reviewer name: Ngasser22
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] We bought our fridge a year ago. We have love it! I love the whole set up and the send door in the fridge for milk and juice. We had never had a water and ice despenser, so now we find ourselves drinking a lot more water. And the ball ice is a cool feature also. So happy with our purchase.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 15, 2021
Reviewer name: Our Fridge
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Ice maker and freezer section issues

This is the second LG that we have had in a 3 year period that has had an issue, lost 2 freezer full of Holy grail beef steaks along with food prepped veggies. Currently coming up on a month of the newest fridge waiting on a service tech to come and try to fix it...

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Jul 26, 2023
Reviewer name: Jasandre
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Satisfied Customer

[This review was collected as part of a promotion.] Nice, modern refrigerator with lots of room! The drawer that can be converted from refrigerator to freezer is very convenient. We LOVE the craft ice, and when the ice maker had a glitch, LG contacted us and replaced the part in no time. Tip - the regular ice maker is small so we like to empty the ice into a container to keep extra ice in the freezer.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
May 15, 2024
Reviewer name: Daniel32765
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

good refrigerator

Love this refrigerator, but the main ice unit failed about 6 months in, warranty covered it. Then craft ice maker failed about 14 months in and my extended warranty covered it. Moral to the story, buy the 3 year extended warranty, it will pay for itself. Other than ice making units, all else has been great!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 5, 2021
Reviewer name: gtringa
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Great features but not working properly

[This review was collected as part of a promotion.] My refrigerator is only 2 months old and already needs a compressor. Worked fine the first month then the ice started not dispensing into the bucket. Freezer is no longer working and I have to wait 2 weeks for the part to come in.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate to hear that you experienced a problem with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message with #VOC on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane