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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 171-180 of 977 reviews
Sep 26, 2022
Reviewer name: DocHill192
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The Fridge of my dreams!

Bought this fridge to replace the old fridge in our teacher workroom. It is 100% better. It was chosen because it easily fits boxes of leftover pizza (which we often have) along with a wide assortment of drinks. All this while still allowing plenty of room for teachers to store their lunch/snacks that they bring in for the week. The ice maker and water dispenser is an added bonus. The door feature is super slick also. I want this in my house.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 3, 2021
Reviewer name: Mcfam2013
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Tons of space!

[This review was collected as part of a promotion.] We upgraded to this model in January. It has tons of space and the layout works well for stocking up. I like to grocery shop big and stock up. This gives me plenty of space for that. I only gave 4 stars because less than a year in the ice maker died and we are having to replace that.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 5, 2023
Reviewer name: LG Door In Door Fridge
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing Fridge! Excellent Customer Service from LG

We are over-the-top pleased with our SECOND Door-in-Door refrigerator from LG. We bought our first one October of 2022 and we enjoy every feature so much, that when our rental property required a new one we bought LG Door-in-Door NUMBER TWO! Thanks for a great product LG!!!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 28, 2023
Reviewer name: Roscojim1
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Big fridge, Great features!!

[This review was collected as part of a promotion.] We bought our fridge two weeks ago, and we are loving it. It has a number of features we like - craft ice maker, dual-convert drawer, and the door-in-door feature top the list. Being able to adjust the fridge remotely is a big plus as well. We do miss a deli drawer inside the fridge. We use the dual convert drawer as a deli drawer, but if we want to convert the drawer to a freezer, we need remove the deli stuff and put it somewhere in the fridge. LG should offer a deli drawer as an optional add-on. The fridge is big, so make sure you have room. Ours sticks out 12" from our cabinets, when our old fridge stuck out 6". But, the features and size are worth it!!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Nov 19, 2023
Reviewer name: AL84
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great Quality and Great Features

[This review was collected as part of a promotion.] We replaced our old LG refrigerator after 13 years of use and our new one seems to have all of the same quality built in. We love the new features this model offers and it adds to the overall appearance of our kitchen. We strongly recommend LG to anyone in the market for a refrigerator and this model in particular.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 9, 2021
Reviewer name: SueB22
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I absolutely love my new LG REFRIGERATOR

[This review was collected as part of a promotion.] Our last LG refrigerator started to have some issues last month. We couldn't decide if we should try and fix it or buy a new one. Our last LG refrigerator was 10 years old and we had very little issues with it. ( just with ice maker freezing up) I have learned that most ice makers in refrigerators have same issues. I went to 5 different stores that carry a variety of refrigerators and also looked up on consumer report. LG is one of the highest rated. And with how much I loved my last one decided to update to the one with the drawer and craft ice. So far I am loving everything about it. I love the extra space, the capability of the drawer being able to be used for refrigerator or freezer. I would definitely buy this refrigerator again.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Dec 30, 2021
Reviewer name: Agbo
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Disappointing

[This review was collected as part of a promotion.] We bought this refrigerator because we loved the earlier model that we had to leave behind when we sold our house. After 8 months, neither the refrigerator nor freezer was able to reach the set temperature. After an hour on the phone and two attempts, we got a technician to come out and replace the compressor (he says he replaces 50/month). A week later we have the same problem of insufficient cooling.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We hate hearing you are having an issue with your unit. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport with #VOC or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase. We apologize for the inconvenience and frustration caused. ^Daphane

Aug 30, 2021
Reviewer name: dsb4
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Love it until it broke after 9 months

[This review was collected as part of a promotion.] I loved my French door refrigerator with the craft ice. I also loved the middle wine/deli drawer. Then after only 9 months I wake up to find it not working and everything melting. The compressor went out. After a week of try to get it repair it is working again.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

We’d like to gather more information to see if we can help. Please contact LG Customer Support via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers, and date of purchase so that we can better investigate and quickly assist you with a resolution, where possible. We apologize for any inconvenience this has caused. ^Daphane

Oct 6, 2023
Reviewer name: Pbfed66
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

DON’T BUY THIS REFRIGERATOR

We have had nothing but problems with the Craft ice maker in the freezer including the original ice maker this will be the 4th one installed…in addition to that the refrigerator doors did not close properly the center partition is supposed to flip into place when you close the doors we had it for a week and started noticing everything was warm in the fridge I found the problem late at night when I saw a light was on between the doors when I closed it…finally got that fixed…very unhappy with LG and there service department

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG US Support

We're sorry to hear that your experience with our customer service team regarding the craft ice feature on your LG Smart Refrigerator was disappointing. We understand how frustrating this can be and want you to know that we truly appreciate your feedback. Rest assured that we take your concerns seriously and will do everything we can to prevent similar issues from occurring in the future. Thank you for bringing this to our attention. ~Rita

Sep 25, 2022
Reviewer name: scout15
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Best fridge ever owned

[This review was collected as part of a promotion.] Honesty, I have been around the world with the Army. This fridge gives my family and I the versatility we need for our everyday use and shopping. I personally like the quick release door, and the adjust shelving depending on what you want.

Review from lg.com
Helpful?52F0G52AMVYB15437472828