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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™

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Showing 161-170 of 967 reviews
Dec 4, 2023
Anonymous
4 out of 5 stars review

Verified Purchase

Craft ice refrigerator

This is a nice refrigerator and it works very well. I at first thought the wifi connection was a little over the top but it provided a notification that the craft ice maker had failed. I called the provided number and it was fixed very fast by LG as it was still under warranty. I wish the shelves could adjust some up and down for various size containers but they are set. No real complaints, happy with my purchase.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Feb 1, 2023
Bree0719
4 out of 5 stars review

Verified Purchase

So spacious

This refrigerator is so spacious and allows me to organize well! Biggest plus is all the adjustable shelving and the universal drawer in the middle. Plus the craft ice is so awesome! A big issue I had was the water filter compartment! I could not get the filter to go in after removing. Had to have LG come out twice. The second time they replaced the water filter compartment. Another problem is the cover for the air filter. Very hard to get off and broke when trying to replace the air filter. LG replaced the cover. Just hoping it won't break next time I need to replace air filter.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social Media

It means a lot to us that you took the time to share your thoughts with us about the LG Refrigerator with Craft ice maker, model LRMDS3006, and we appreciate your patience and understanding in regards to the issues that you’ve encountered. We will work continuously to improve the quality of our products and to anticipate market demands that drive customer satisfaction. If there's anything we can do to serve you further, let us know. You may send us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it would be our pleasure to assist you. ^Danee

Jun 28, 2023
Jodie56
4 out of 5 stars review

Verified Purchase

Great design!

I bought this refrigerator a few weeks back and really like the design. Water dispenser is great for the taller cups, the round craft ice is very nice for drinks. Middle flex drawer is awesome to have so you don't constantly open the refrigerator for things you use often. The beverage center is nice as well. My only complaint is the shelves on the left side are almost useless as they are to thin for many items to fit into it. Freezer is a great size and the sliding drawer on top is handy for delicate items. Overall I love it!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Sep 6, 2021
Pablo64
3 out of 5 stars review

Verified Purchase

Some Issues

[This review was collected as part of a promotion.] I’ve owned the refrigerator for less than a year. It has the craft ice feature. If you are someone who uses a lot of ice I would not purchase. Very slow production in door and craft ice. I purchased the black stainless steel and it started peeling around the handle. LG was great at resolving issue, but I fear this problem will continue. Overall the design and function of the French door and adjustable temperature drawer is great! Just don’t know if the plus outweigh the negative.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We work continuously to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support team via private message on Facebook @LGUSSupport and use #VOC in your first message to our social media support team. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

May 5, 2023
Maureen123
3 out of 5 stars review

Verified Purchase

New fridge, new problems

[This review was collected as part of a promotion.] We purchased a beautiful fridge that we love. Unfortunately the craft ice machine has hardly worked these first 6 months. We’re on a first name basis with our service guy as he’s here so often. Shout out to Timothy Smith - he’s great! But we still don’t have craft ice. LG is very aware of the issue yet continues to sell the product with hoes it doesn’t happen.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social Media

Thank you for providing us with valuable feedback. We apologize that you had such an experience. This will be considered for our continuous improvement. We read from your feedback that you were having trouble with the product, so we’d like to help you with it. Please send us a private message on Facebook or Twitter at @LGUSSupport, and we will be happy to assist you. ^James.

Aug 8, 2021
Bru92
5 out of 5 stars review

Verified Purchase

Really happy so far, craft ice feature is great

[This review was collected as part of a promotion.] So far so good. Really big, I thought I would use the central drawer for freezer space but we haven't needed it so it's set to deli. I love the craft ice, I set it to 6 cubes per day don't care if they are clear. The front ice storage is a little small but I just throw a craft ice in my drink and top up with regular ice and between the 2 it's plenty. Don't care about Wifi. Like the black steel, it's subtle enough that it doesn't clash with the rest of my regular steel appliances. The freezer bar did come with a big dent but I contacted LG and they fixed it right away. Honestly the installer probably did it but they didn't mention it. It's so wide that even with a standard 30" doorway they did have to take the doors and drawers off to make it barely even fit. Like the quick access thing just fine.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Nov 8, 2023
Rick Gee
3 out of 5 stars review

Verified Purchase

Good Service Once You Finally Get It!

Both technicians were great and once they were on the case things went well and quickly. But it took almost three weeks to get someone out to our house and many texts and messages to finally get them there. Frontier Dispatch didn't really seem to know what they were doing but all's well that ends well I guess.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG

Hello, Rick. Thank you for sharing your experience with your LG Refrigerator. It's great to hear that both technicians provided excellent service once they were involved and that the repair process moved quickly from that point. Your feedback about the initial delay and coordination with Frontier Dispatch helps us understand where improvements may be needed. For reference, you can explore LG appliance support and service resources here: https://www.lg.com/us/support. To allow us to properly investigate the details of your specific product model and to see if there is anything we can do to assist with this service scheduling issue being encountered, please send us an email at lgdigitalcare@lg.sprinklrsupport.com if you need further assistance. ^James

Sep 16, 2023
alancham
5 out of 5 stars review

Verified Purchase

New to LG and impressed

This new refrigerator is our first LG Applicance. The absolute best review of this appliance is that everything works like it should. We are impressed with the quality and fit/finish of the doors and drawers. While the craft ice is a great concept, I think we would have appreciated a second regular ice maker instead. Our first LG will not be our last!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Apr 20, 2023
Gamegy
4 out of 5 stars review

Verified Purchase

Love it but set up was difficult

We received our new fridge a few weeks ago. Bigger than we thought but still fits. All the features are terrific from the craft ice to the cooling drawer. It’s so deep my wife can’t reach the back of the top shelf. After install we were having issues getting the fridge to the set internal temperature. The fridge does not tell you internal temp, just the set temp. After a week we started noticing protective tape and film in corners of the doors, over vents, covering the back stainless steel inside. We now seem to have the temperature getting to the right temp. Lg should use blue tape and film to make sure the end user can locate all of them to minimize any false failures and not have the user panicking that they have a bad unit. Also still can’t get the Wi-Fi to work. My lg dishwasher connected fine. Can not figure it out. Overall a great fridge.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from VXI Austin

Hey there. We put customer experience and satisfaction as our top priorities, and your review reaffirms the hard work we put in every day. It helps us continue to improve and provide the best possible service to customers like you. Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, or reach us at our customer service line at (800) 243-0000, and we will be happy to accommodate you. ^Anthony

May 25, 2022
Ing9
3 out of 5 stars review

Verified Purchase

Great freezer drawer space.

[This review was collected as part of a promotion.] LG Fridge little over year old. Compressor gave out three weeks ago. Waiting on repair. I really loved this fridge. Disappointed it broke in such a short time. Hope when it gets fixed, it will last longer than a year. I also have LG washer and LG dryer no issues. My fridge picture after all food removed. Looks brand new.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We are sad to learn that your refrigerator needed repair. Thank you for taking the time to share your story with us. ^Sandy