[This review was collected as part of a promotion.] Crushed ice and craft ice dispenser work well, and we like the drawer. Not enough storage in the doors. Not enough TALL storage anywhere. Even though the device is Wi-Fi enabled, the LG skill for Alexa does not work for the refrigerator.

[This review was collected as part of a promotion.] This is an expensive machine but for that expense you get features not found anywhere else! And this is a large appliance but the configurations still have some challenges as new owners we are slowly working into our routine. The middle draw is by far the coolest feature allowing you to change it from a freezer to more refrigerator space. We have not had our first party but we are planning and playing with this feature as we cook throughout the month. My biggest drawback is the manual explaining how to connect the WiFi, frankly it sucks. I have worked in IT for nearly 25 years and getting this connected to our home WiFi required using a cellular enabled device and was never able to get it connected to our brand new Orbi system. I managed to download the updates and then I disconnected from our cellular plan. I know this should be easy but the directions are written in reverse polish notation from 1965 like my old TI scientific calculator. The price point and feature are hard to find especially when you love craft ice. With only a month in using this appliance and my extremely busy travel schedule, my good rating maybe miss leading. I have only been home using this device a few weekends at best. I am trying to adjust my craft ice to be full round balls as currently they have a small flat spot on them and I am sure its a minor adjustment. The WiFI thing was again a late night drive by and I did not give it much attention. Still figuring out what goes where in it and where to put things and how to get them. Everything is working and I hope I get more time to enjoy craft ice at the lake house!

[This review was collected as part of a promotion.] We like the overall features. Cold water storage is limited to one large glass. Ice maker door dispenser tends to clump ice and ice needs to be broken up manually to dispense. The craft ice works well and is a really nice feature. The stainless door covering is coming loose at the edges. WiFi not used.

[This review was collected as part of a promotion.] We are so happy with this refrigerator! Everything is so well thought out and there is just SO much storage. Our previous 'fridge was a similar size but always felt over-crowded. This one feels bigger and more open because of the shelving options well designed separators. And the door-in-door holds so much! We store most of our wine and adult beverages there and we use the multi-purpose drawer for meats and cheeses. The ice maker works fine for us and it is fun having the craft ice option.

I received an email from LG indicating there was a problem with my ice maker as reported by LG ThinQ. A repair was scheduled within 2 days. The repair tech diagnosed the problem and ordered the part. He returned the next day and installed a new ice maker. I was concerned about the repair being completed as we were leaving town for 4 months. Was more than happy with the ease of scheduling an appointment and the repairs completed in a expeditious manner.

[This review was collected as part of a promotion.] I bought this model because I liked the flexibility of the convertible drawer and the separate door for everyday items. The idea of the craft ice cubes was intriguing but has had one major flaw - the noise! The first time the ice maker dropped the round ice cubes the noise was so loud I walked around the house looking to see what had fallen over! I now know what the noise is, but it is still loud and the cat is still trying to figure it out. I like the door for the frequently used items but I miss the bins on the doors for condiments. The ice maker being the reason for lack of bin depth on the left hand door

[This review was collected as part of a promotion.] I bought this refrigerator about 2 weeks ago and so far I'm excited about my purchase. It's a great fridge, with a lot of room. Beautifully designed but like everything else it has some down side too. The water dispenser is too small, it only holds 2 cups of water and for that reason if you drink water from your fridge expect the water to be warm

[This review was collected as part of a promotion.] It has been only 2 weeks since installation and up to now all working fine except for the Craft Ice feature. Very good space on all areas. Door-in-door is great. My only disappointment is with the quality of the Craft Ice. Many batched were done already and all ices come out with one flat edge.

[This review was collected as part of a promotion.] Great refrigerator! Plenty of room! We use the pull-out drawer as additional refrigerator space for butter and cheese. The top part is so big we have a hard time filling it up! The quick access door is very handy for putting things that are used the most often. The two part freezer drawer makes it easy to organize.

I bought this on the 22nd of Novemeber. My first new appliance I have ever bought and I am in love. The middle drawer for cold drinks or frozen food or even lunch meat is perfect. I love being able to set the temperature to just the right setting. The adjustable shelves are a keen feature as well. The bottom freezer is a perfect size. My absolute favorite feature is the little button you push to get your condiments out, (myself my coffee creamer) and I don't even have to search or fully open up the refrigerator! Way to go LG!