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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 141-150 of 977 reviews
Nov 7, 2021
Reviewer name: egads3
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Refrigerator

[This review was collected as part of a promotion.] We previously had another brand and hated it, the ice maker leaked constantly. I researched all refrigerators and went with LG and it was the best decision ever. We love the look, the ice maker is wonderful and we have the freezer ice maker also, the deli drawer is great and love the easy access door. Great refrigerator and would recommend it highly to anyone.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 10, 2023
Reviewer name: bearsbows
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

I had to have this!

[This review was collected as part of a promotion.] I've been eyeing this LG refrigerator for a few years now, waiting for the $$ and right time to remodel my kitchen. I was finally able to do the remodel and I'm thrilled to say that I absolutely love this fridge! The door-in-door and the freeze /fridge option of the middle drawer are so convienient! The layout is great and there is so much room for everything that it looks half empty even when I have all loaded in all my meat, fruit, & produce. I couldn't be more pleased with this fridge!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 22, 2021
Reviewer name: Amycc2020
2 out of 5 stars
2 out of 5 stars review

Verified Purchase

Has broken down 3x

[This review was collected as part of a promotion.] We have had LG come out to service our fridge two times in less than 6 month. In fact, it stopped working again 6 weeks after our last repair and are scheduled for a 3rd repair this week. Our ice maker on the door does not drop ice into the bin unless you push the button manually. The freezer is falling all of my food and no longer dropping craft balls, either. While it is making ice, it does not dispense the ice into the bins. It also just leaks out the front door. We’ve had our compressor repaired. Then replaced, and had LG come out a second time to work on why it was not dumping ice or dropping temps. We’ve experienced multiple fridge still out and have lost lots of money due to this. When the refrigerator works, it’s wonderful. The capacity inside is great, and it was our favorite fridge… When it worked the way it was supposed to. Now it has been nothing but a headache.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

Please contact LG Customer Support via private message with #VOC on Facebook @LGUSSupport. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. There are policies and procedures in place to ensure resolutions are consistent and fair. I am confident that we will work towards an agreeable resolution. We apologize for any inconvenience this has caused. ^Daphane

May 15, 2021
Reviewer name: BBQ Dave
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent refrigerator

[This review was collected as part of a promotion.] The fridge has been installed and running for about a month and it is working beautifully! The craft ice balls are awesome and the temps are holding whee I set them. Extremely happy with the LG fridge!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Aug 8, 2021
Reviewer name: Bru92
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Really happy so far, craft ice feature is great

[This review was collected as part of a promotion.] So far so good. Really big, I thought I would use the central drawer for freezer space but we haven't needed it so it's set to deli. I love the craft ice, I set it to 6 cubes per day don't care if they are clear. The front ice storage is a little small but I just throw a craft ice in my drink and top up with regular ice and between the 2 it's plenty. Don't care about Wifi. Like the black steel, it's subtle enough that it doesn't clash with the rest of my regular steel appliances. The freezer bar did come with a big dent but I contacted LG and they fixed it right away. Honestly the installer probably did it but they didn't mention it. It's so wide that even with a standard 30" doorway they did have to take the doors and drawers off to make it barely even fit. Like the quick access thing just fine.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 5, 2023
Reviewer name: MonMario
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Good fridge. Great service.

[This review was collected as part of a promotion.] Good features and flexible layout for organizing all your goods. 2.5 years into ownership my unit had a compressor issue and stopped cooling. While annoying, service was arranged and repair made within 2 days completely under warranty for minimal hassle. My repair guy, Don, even came back to address another related issue 2 weeks later. I texted him personally in the morning and he came by and made the fix THAT SAME DAY by 5pm. I’d prefer if it worked flawlessly, but the stellar repair service pretty well makes up difference.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
May 16, 2023
Reviewer name: JAllemagne
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features!

We have had this refrigerator for about a year-great features, including the craft ice, which is always a pleaser for family and friends. I appreciate the linkage to the service status (LG app) so that I can run diagnostics if needed. Recently, I got a call and email from LG service letting me know that they had received an error report on our icemaker. They set up a service call and took care of the issue within a very short period of time. Now THAT is service well done!!!!

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social.

Hey there. Thank you for sharing your love for our LG Refrigerator. We want to Thank You for taking the time to let us know about this. Your feedback is very valuable and it helps us keep a fresh perspective on continuous improvement and innovation of our products. If you have any questions or concerns in the future please don't hesitate to reach us at our customer service line(800)243-0000 or send us a private message through Facebook or Twitter with your contract information using the handle @LGUSSupport. `Jai

Jan 1, 2022
Reviewer name: WOFFLE
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

4 months in to my new LG refrigerator

[This review was collected as part of a promotion.] I bought this a little over four months ago and I'm enjoying it. There are two things I wish could be better. 1) The magic Ice has a habit of falling out of the back of the bin. The back of the bin should be higher 2) No commands available with my Alexa

Review from lg.com
Helpful?52F0G52AMVYB15437472828
May 8, 2023
Reviewer name: DMR15
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

The round ice is the BEST!

[This review was collected as part of a promotion.] Overall great arrangement of shelves and drawers. The flex drawer is fantastic. The lower freezer is very easy to keep organized due to the top shelf and bottom buckets. The round ice is the best. THE BEST. It's funny how a simple glass of water with a single round ice cube can just make your day.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social

Hi, thanks for taking the time to post your review for your 30 cu. ft. Smart Refrigerator with Craft Ice™ Maker. We're glad to hear your enjoying the features this fridge has to offer! Should you need support, we're available via social media! Feel free to send us a DM on Facebook or Twitter at the handle (@LGUSSupport). We'd be happy to assist! ^Chris

Nov 14, 2023
Reviewer name: LeahMooi04
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great features

[This review was collected as part of a promotion.] We bought this a year ago. We had to take all the doors off including the door frame to make it fit into the house. It’s the best thing we’ve ever bought. We love that we can check the temperature on an app when traveling. We love that it makes craft ice too!

Review from lg.com
Helpful?52F0G52AMVYB15437472828