[This review was collected as part of a promotion.] There are many things I like about this refrigerator, such as the cavernous bottom freezer, the very convenient door in door, and the control I get from the LG ThinQ app, but it has a pretty significant deficiency, the craft ice maker. The ice maker in the top door dispenser works okay but has a small capacity. That's why the craft ice maker in the freezer is so important. We need to have enough ice to put in an ice chest to go to the beach. However, the craft ice maker only makes 3 or 6 cubes per day based on a setting. At the higher rate of 6 cubes per day it takes over a month to fill the relatively small bin, which is still not enough for a typical outing. We are forced to use ice packs to overcome this deficiency. If you don't need much ice, everything else about the refrigerator is wonderful.

[This review was collected as part of a promotion.] This fridge is great as a fridge. It’s spacious, bright, lots of options to change sizes for different items, easy to clean and the flex drawer is a great concept and well executed. The main issue is craft ice. A great concept but poorly executed. whwn it worked it was a great addition, sadly it has barely worked. Our first one failed just after a year of ownership so we had to pay out of pocket to get it fixed. 2 months later, the replacement failed. The ice gets stuck in the mold and won’t fall into the tray but the machine thinks they did so it attempts to fill the mold again which just sprays water into the ice tray creating a big block of ice that is not useable. It really sucks that this is the case because it was such a fun addition. Overall I do recommend the fridge but don’t count on craft ice working unfortunately.

The top ice maker stopped making ice, the try got locked up and I nor tech could unlock it. While waiting on tech to come for first issue the Craft Ice Maker was not dropping ice, it was froze up then water was just dumping in the ben and making a loud banging noise. Tech advised that one needs to be replaced. (really). and of course on back order.

Bought this 5 months ago, and it is awesome. The craft ice maker had an issue, but LG support detected it before we even noticed. It was just an easy firmware update, and it started working perfectly again. This is our first LG refrigerator and we love it, very spacious and easy access to ice maker and water filter.

[This review was collected as part of a promotion.] I'd been looking for a new fridge for weeks, researching online and driving all over town. This model has every feature I want, including the double door for frequently used items and a full-convert fridge to freezer drawer! I followed the instructions about tossing first ice cubes & running water dispenser to clear air from the line, so easy. I love this fridge and hope it lasts forever!

[This review was collected as part of a promotion.] We bought this fridge for the extra feature of the craft ice maker. It started making noises like loud rumbles. The tech came out and tried to fix it. It’s not working so a new craft ice maker is being ordered. Frustrating as the price was high and expectations were not met.

[This review was collected as part of a promotion.] Everything from layout, to functional is outstanding. Finally a great on door storage. A outstanding isce maker with a craft ice tray in the freeze that is great for cocktails. The full convert drawer is amazing. It can hold a large tray of appetizers or loads of cold cuts, meats or fish and it is at the perfect height. From great lighting to a carbon air filter to control odors to a easy to change water filter to a near silent compressor this unit is so thoughtfully design. Outstanding!

[This review was collected as part of a promotion.] We have everything set up and can I just say "I LOVE IT!!!" the room, dual Ice makers and the Frig/freezer drawer. I would highly recommend it! The only one small complaint it that the dividers between the sections in the frig/freezer drawer don't lock in place. But if that is the ONLY thing that I don't like.. Then it's still a WIN WIN!!

[This review was collected as part of a promotion.] We remolded our whole house, and replaced all appliances to include the Refrigerator. If I knew how great this machine is, I would have replace the Refrigerator months earlier. Beside ample space and quality controls, be able to get to most use items with out having to open the whole refrigerator is a plus. Also I am a sprits aficionado, and having ice balls versus having to use molds were a plus. Thanks to my wife we got the ice sphere makers

We love this refrigerator. Our only problem was the craft icemaker quit about eleven months after we bought it. The machine sounded like it was going to destroy itself trying to function. Trying to connect to the IQ feature was an ordeal. It wouldn't accept our wifi as an acceptable means of communicating. Scanning the QR code was not much better but, finally got it to connect. After resetting the fridge the icemaker seems to be working now. But, it's only been a day. hopefully it's a long term fix