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Customer reviews for LG 30 cu. ft. French Door Refrigerator with Craft Ice™ for
LG 30 cu. ft. French Door Refrigerator with Craft Ice™
3.9 out of 5 stars
stars
981 ratings977 reviews
  1. 5 stars49% (484)
  2. 4 stars20% (195)
  3. 3 stars10% (102)
  4. 2 stars8% (74)
  5. 1 star13% (126)

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Showing 101-110 of 977 reviews
Oct 1, 2022
Reviewer name: Curtis A
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

LG Refrigerator with Craft Ice

We bought this refrigerator a year ago and it was a splurge given the craft ice maker and the extra programmable drawer. We are absolutely pleased with this refrigerator and it is honestly the best refrigerator we’ve owned in 40 years of marriage. The craft ice is perfect for that evening bourbon and ice or to impress your guests. We would buy this again and every time.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Apr 13, 2021
Reviewer name: AWCSRETIRED
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Just purchased and very pleased.

[This review was collected as part of a promotion.] This refrigerator is huge. Exactly what our large family needed. Unique shelves for small items preventing them from getting knocked around when the doors are opened. The craft ice is very nice. Keeps drinks cold a long time.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 16, 2021
Reviewer name: 2wsxcde3
1 out of 5 stars
1 out of 5 stars review

Verified Purchase

Lousy door ice maker

[This review was collected as part of a promotion.] We were not told that the door ice maker is not able to supply the normal amount of ice it should. And you cannot replace the craft ice maker with a normal ice maker because it is done at the factory. Very poor chose by whomever was responsible for the design. We have to buy bagged ice.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LGE Social Media

Thank you for taking the time to review our product. Your feedback is especially important to us and your concerns will be shared with our marketing and product teams. We hate to hear that your unit did not meet your expectations and/or needs. Please know we are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. If you have questions or further concerns, please reach out to our support via private message on Facebook @LGUSSupport or call at 800-243-0000. Please be sure to provide your contact information, model/serial numbers and date of purchase and we will be happy to assist you. ^Daphane

Jun 8, 2021
Reviewer name: smcdonald
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Amazing Referigerator!

[This review was collected as part of a promotion.] Bought this as part of a kitchen remodel and could not be happier. The external access door gets used multiple times a day and the Craft ice maker in the drawer is perfect when an adult beverage is in order. The standard ice maker is a bit on the small side so if you use a lot of ice or have a party supplemental ice will be required. For the two of us it does just fine. It is wifi enabled and you can use it to set the temperature but i wish it would also display the current temperature

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Sep 7, 2022
Reviewer name: MarkM64
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great features but had some installation quirks

Full convertible drawer is most useful feature. Personally we’ve needed more storage options in the fridge. Left door dropped down gradually after it was installed. Had a very hard time getting it level again because the leveling nut was jammed. Called LG service for help. Said I’d be charged because you’re supposed to level the fridge yourself. They couldn’t seem to understand the problem. I was told I’d be contacted by the president’s team. Have not been contacted by anyone.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jun 29, 2021
Reviewer name: ksbgirls
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

Great space

[This review was collected as part of a promotion.] I couldn't wait to get this and have it installed. Unfortunately, the water and ice maker are not yet working. We have the company that installed it coming back out 6/30 to hopefully get the water and ice working.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Oct 15, 2022
Reviewer name: Anna1093
3 out of 5 stars
3 out of 5 stars review

Verified Purchase

Like it EXCEPT for the Craft Ice Maker

I was so excited to get this fridge. No problems at first...but then the Craft Ice Maker kept freezing up. I had to empty my fridge and unplug it so the ice maker would thaw out. I thought that would solve my problem. But it just froze up again! It was working for a while then the ice balls froze in the tray before they were dispensed into the bin. Water kept pouring into the tray and over spilled into the bin. This is what I got. I am not able to use the Craft Ice maker anymore. What a waste of money. Should have bought a different fridge.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from Social Media

We're sorry to hear that! Send us a private message on Facebook or Twitter using @LGUSSupport and include #VOC, your contact info and model # and we would be happy to look further into this. Thanks. ^Nikki

Mar 15, 2023
Reviewer name: Shining stars
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Excellent storage space

This refrigerator and freezer is enormous. Both compartments can store a lot of food. If you do not like to go shopping often, you can stock up on supplies and store them in this LG unit. The unit does not make noise which is another plus. The shelves in the fridge and freezer are nice and wide.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
reply from LG Social Media

Wow! Thank you so much for your positive feedback! We work continuously to improve the quality of our products and services that drive customer satisfaction. Thank you for supporting LG! Should you need any assistance with your unit, please send us a private message on Facebook or Twitter at @LGUSSupport, and we'll be happy to assist you! ^James.

Mar 9, 2024
Reviewer name: SeaCat
4 out of 5 stars
4 out of 5 stars review

Verified Purchase

So far so good

We had our refrigerator installed 21Feb2024. It’s cooling and freezing everything as it should at this time. We tested the freezer mode in the Full-Convert drawer and water froze in 24 hrs. Deli mode is doing a good job of keeping things cool. The door ice and freezer craft ice both work. It took a while (24+ hrs) for either to drop ice but the book informs the user of this. We like the fact that the ice maker is on the door although the door is heavy and may slam shut due to this extra weight. This refrigerator requires the left door to close first in order for both doors to close. I would rather be able to close either door first like in our other refrigerator. It is a matter of adjusting our habits but slightly inconvenient. The motor seems to run more often than our other refrigerator and makes a bit of noise when going through freeze/ defrost cycles. We have a lot more space in this unit.

Review from lg.com
Helpful?52F0G52AMVYB15437472828
Jul 12, 2021
Reviewer name: SLynn
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

love all the room

[This review was collected as part of a promotion.] I've had this refrigerator since mid-May. Love all the room, the door in door, the extra drawer I can covert to freezer if I wish. The water/ice maker is great! My family are avid water drinkers so this is perfect! No complaints .... and it's sharp looking

Review from lg.com
Helpful?52F0G52AMVYB15437472828