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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 31-40 of 795 reviews
Apr 3, 2019
Hoot
5 out of 5 stars review

Verified Purchase

Comfortable

Woke up every morning with back pain sleeping on a spring mattress with foam mattress wake up with no pain love the mattress

Helpful?70GQ544Y4G6E15430514025
Oct 5, 2017
Bobbi
5 out of 5 stars review

Verified Purchase

Great mattress

I had never slept on a memory foam mattress before so this was a new experience. It took me a week to get use to it and I love it!

Helpful?70GQ544Y4G6E15430514025
Sep 6, 2021
Luke
1 out of 5 stars review

Verified Purchase

Bad decision! I sure hope Sam's will make it good

The bed is very soft to be a firm bed. If you have back issues this is not the one for you. Even my hips are aching in the morning.

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hi Luke! Thank you for taking the time to leave a review. We’re sorry to hear that the mattress is to soft for you. We would love to discuss other options in getting you the right comfort level. All Serta mattresses are part of the 100% member satisfaction policy so you can return for a replacement or a refund at any point within the warranty. Please contact Samsclub.com or the Customer Service line at 888-746-7726 to discuss your options. Thank you!

May 13, 2021
Anonymous
5 out of 5 stars review

Verified Purchase

Mattress in a box in the mail!

I ordered my mattress which came in a box from your online website and I love it. The ordering was easy and it came early which was a huge plus.

Helpful?70GQ544Y4G6E15430514025
Feb 2, 2021
Storage
1 out of 5 stars review

Verified Purchase

Did not inflate and returning was nightmare.

Mattress did not inflate completely. I was going try another one of the same mattress, but it was a nightmare to return.

Helpful?70GQ544Y4G6E15430514025
Aug 12, 2021
LAVONDA H
5 out of 5 stars review

Verified Purchase

A Restful Good Night Sleep

I'm very satisfied with my mattress. It's just right for a good night sleep. It's not too hard or too soft.

Helpful?70GQ544Y4G6E15430514025
Apr 13, 2021
Karen P
5 out of 5 stars review

Verified Purchase

My guests sleep great!

Bought 2 mattress for both of my guest rooms. The first guests on each bed said it was really comfortable and they slept great. I feel well worth the money.

Helpful?70GQ544Y4G6E15430514025
Jul 27, 2023
Jess M
5 out of 5 stars review

Verified Purchase

Treat Yourself to Great Sleep

Im so glad I made the decision to get this bed. The quality of my sleep has improved, my body feels better in the morning, and Im sleeping for longer duration. Highly recommended

Helpful?70GQ544Y4G6E15430514025
Oct 10, 2024
Sindy
5 out of 5 stars review

Verified Purchase

Great mattress

Super comfortable and a very reasonable price. I bought my first one back in 2018 and it feels just as good as when I first got it. Now I bought a second one for the guest room.

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Dec 27, 2021
Customer X
5 out of 5 stars review

Verified Purchase

Best Ever

My best experience with a mattress in a box! Had the mattress out of the box, on the foundation and plastic cut in 20 minutes. Slept comfortably the first night. If it expands anymore (there's still 24 hours to go), I may need a step stool to get in bed. Love this purchase.

Helpful?70GQ544Y4G6E15430514025