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Customer reviews for Serta SleepToGo 12" Firm Gel Memory Foam Mattress for
Serta SleepToGo 12" Firm Gel Memory Foam Mattress
4.3 out of 5 stars
stars
1,561 ratings795 reviews
  1. 5 stars69% (1,078)
  2. 4 stars14% (212)
  3. 3 stars5% (80)
  4. 2 stars3% (49)
  5. 1 star9% (142)

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Showing 311-320 of 795 reviews
Apr 7, 2021
Reviewer name: Jarra
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Comfortable

This is my favorite mattress! I have replaced all the mattresses in my house with this one. I have back and neck issues and sleeping on this mattress is a dream! I don’t wake up with a back ache!! It cradles your body without leaving indentations. It’s not too hot. It’s just perfect for myself and my husband.

Helpful?70GQ544Y4G6E15430514025
Aug 24, 2021
Reviewer name: dale624
1 out of 5 stars
1 out of 5 stars review

Disappointed

This mattress was purchased to replace a similar mattess purchased years ago. We figured being name brand it was a pretty safe purchase. We opened the mattress and gave it two days is a warm room to expand. It only got to 9.5 inches, not the stated 12. The cover was still very loose unlike the mattres we were replacing. We have slept on it for 2 weeks and it is terrible. It's like sleeping on a board. We put a 4" foam topper on it hoping to not have to return it and it's hardly any better. We will be returning and do not recommend purchasing this product.

Helpful?70GQ544Y4G6E15430514025
reply from Supplier Response

Hi there! We're sorry to learn of your experience. We would like to learn more about your specific situation and make this right. If you wouldn’t mind, please contact us at 1-888-240-1945. Thank you.

Sep 2, 2021
Reviewer name: brycefan34
5 out of 5 stars
5 out of 5 stars review

Love this mattress!!

I received the mattress 2 weeks ago, purchased b/c I have lower back issues. The first night I slept on it wasn't the greatest. I did some research and found that a mattress like this can take 2-4 weeks to break in. After only a few days it was much more comfortable! It's firm but I can tell where it's starting to contour to my body. My lower back is no longer stiff when I get up in the mornings which is a huge plus.

Helpful?70GQ544Y4G6E15430514025
Jan 12, 2021
Reviewer name: none
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

mattress

better than i expected.

Helpful?70GQ544Y4G6E15430514025
Apr 7, 2021
Reviewer name: Jebk
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Glad we purchased

We took a chance on this and bought it online from Sam's, sight unseen. I'm so glad it worked out. It's a wonderfully comfortable bed and we've been sleeping good on it. Our last memory foam mattress lasted about 7 years... This has a 10 year warranty.

Helpful?70GQ544Y4G6E15430514025
May 23, 2025
Reviewer name: MMK
5 out of 5 stars
5 out of 5 stars review

Serta bed in a box

This is our second of these mattresses. The first I handed down to my daughter and its still fabulous after 10 years. No divits or compressions. The second is now 6 years old and is still perfect. This is a firm mattress, so Im not sure why people are saying its soft. You can sit on the sides without it compressing down. Its a 10/10 for me.

Helpful?70GQ544Y4G6E15430514025
Feb 24, 2022
Reviewer name: Wanda Bryan
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Its Great

I really love this bed .

Helpful?70GQ544Y4G6E15430514025
Oct 20, 2020
Reviewer name: Vindi
5 out of 5 stars
5 out of 5 stars review

Verified Purchase

Great value

Great value

Helpful?70GQ544Y4G6E15430514025
Mar 31, 2021
Reviewer name: VANESSA
4 out of 5 stars
4 out of 5 stars review

Firm Mattress

We bought this mattress 1 week ago. Once we opened the mattress it was super firm. first couple of nights were hard to sleep on. But then, me and my husband noticed our back problems where gone. Now the bed feels medium to firm but I don't think it will get any softer. I personally like firm mattresses but this I feel like it was too firm even though it did kind of help with our backs.

Helpful?70GQ544Y4G6E15430514025
Jul 3, 2020
Reviewer name: wcstriker
2 out of 5 stars
2 out of 5 stars review

Nice mattress, but if look elsewhere for firm

Bought this a couple weeks ago and unfortunately, it was just too soft for me. I'm a larger guy, 230 lbs 6'1", and a combination sleeper. It was nice for the side position, but very uncomfortable on my stomach, and not great on my back. Fortunately Sam's made the return process easy.

Helpful?70GQ544Y4G6E15430514025